The signs I ordered were very good quality. The company kept me informed throughout the whole process including the delivery. Unfortunately, the delivery company DPD delivered to the wrong address but... Toon meer
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Lees wat reviewers zeggen
Absolutely great service. Web site easy to use and it was so good to see the mock up of the sign before ordering. Sign arrived 4 days after ordering, exactly as required - very nice quality and look... Toon meer
From ordering to delivery took just under 4 weeks, and that was after chasing them up on their useless chat bot and eventually phoning. The phone call after 3 weeks of waiting seemed to get the ball r... Toon meer
Bedrijf heeft geantwoord
Really happy with my sign and with the whole purchasing experience. The sign arrived earlier than expected, which was great as it was a birthday present and I was cutting it a bit fine. Also I made an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.
Contactgegevens
Arcola House, Staplehurst Road, ME10 2NH, Sittingbourne, Verenigd Koninkrijk
- 01795 505850
- care@uksignshop.co.uk
- uksignshop.co.uk
4,6
Uitstekend
1K reviews
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Really pleased with Bespoke sign
We are really pleased with our new slate house sign. It was great to find a company that could provide a bespoke sign as we were limited on space. It was also helpful to be able to put our road name, as we often get post for the next road along, so this will be a god send !
The quality was excellent, deeply etched so if the white painting ever deteriorates I will be able to it touch up. Went for oiled, so hopefully it will retain its great look for a long time. A choice of couriers would have been preferred as I panicked when I saw Amazon Shipping as the courier. They would not have been my choice as they tend not to handle parcels very carefully. However the sign was very well packaged and arrived quickly for a bespoke item , and thankfully safely.
21 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you so much for your fantastic and detailed review!
We’re delighted to hear how pleased you are with your new bespoke slate house sign, especially that we were able to create it to suit your limited space and include your road name.
We completely understand your concerns about the courier, so it’s great to hear that the sign was very well packaged and arrived quickly and safely despite this.
Thank you again for your kind feedback and for choosing UK Sign Shop. We really appreciate your support!
Many thanks,
The UK Sign Shop Team
Really good looking house sign and well…
Really good looking house sign and well priced.
21 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your lovely review Michael! We’re delighted you’re pleased with the look and value of your new house sign.
Many thanks for choosing UK Sign Shop!
Came before the date you gave and very…
Came before the date you gave and very good quality.
22 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your lovely review Diane!
We’re delighted you’re pleased with the look and value of your new house sign.
Many thanks for choosing UK Sign Shop!
Great quality item and really good…
Great quality item and really good update via email and was posted safely and the end product is really nice recommend highly
21 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Hi Chris,
Thank you so much for your lovely 5 star review!
We’re delighted you’re pleased with the quality of your sign and that you found our email updates helpful. It’s great to hear it arrived safely and that you’re so happy with the finished product.
Thank you for your recommendation and for choosing UK Sign Shop!
Absolutely marvellous quality- the hand…
Absolutely marvellous quality- the hand painted one anyway!- great turnaround time. So pleased with the whole process. Highly recommended!
22 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you so much for your fantastic review Fiona! We’re delighted you’re so pleased with the quality of your hand-painted sign and that you were happy with the turnaround time.
Thank you for your high recommendation and for choosing UK Sign Shop!
Poor service, plenty of excuses.
From ordering to delivery took just under 4 weeks, and that was after chasing them up on their useless chat bot and eventually phoning. The phone call after 3 weeks of waiting seemed to get the ball rolling. The sign itself is fine, the service leaves a lot to be desired. I need quite a few more signs but after my experience with the UK Sign Shop I will go elsewhere. Addendum; after seeing my review UK sign shop states that the order was dispatched within 14 days. I stand by my review and their response is false.
22 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Hi Tony,
Thank you for your feedback. We’re pleased to hear that you’re happy with the sign itself, although we’re sorry that the delivery took longer than expected and that you felt you needed to chase us for an update.
Your order was delivered within 14 working days, which was approximately 4 working days beyond our advised timescale. We appreciate that this was frustrating, particularly when you were expecting your sign sooner, and we apologise for the delay.
We’re also sorry to hear that you were disappointed with the service you received. We value your feedback and will take your comments on board.
Many thanks
UK Sign Shop
I ordered a Summerfield Square slate
I ordered a Summerfield Square slate, 9 in Alfa Slab One, UV-cured ink print (bright white weatherproof finish). It looks great. Couriers seem incapable of delivering items to the correct residence, my old number didn't stand out, my new number stands out.
25 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your review Vanessa! 😊
We’re so pleased to hear that you’re happy with your Summerfield Square slate and that the bright white lettering looks great.
We’re sorry to hear you had some trouble with the courier finding the correct property, but hopefully your new, more prominent house number will make future deliveries much easier!
Thank you for choosing UK Sign Shop and for taking the time to share your feedback.
The sign is great but they need to…
The sign is great but they need to update some of the info on their website regarding contacting them if you have an issue
Live chat did not work and the phone was a recorded message.
Also don't bother paying extra for quick delivery.
15 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Dear Steven,
Thank you for your feedback, and we’re pleased to hear that you’re happy with your sign.
We’re sorry to hear that you experienced difficulties contacting us. The telephone number displayed on our website and social media is current, although we understand that Trustpilot had been displaying an older number, which has now been updated.
Regarding your order confirmation, we did respond to your enquiry and requested some additional details so that we could locate the order, as the email address you had contacted us from did not match an order in our system. We subsequently located the order and confirmed that the email address entered at checkout contained an error, which was why the confirmation and dispatch emails had not reached you.
We can also confirm that your order was delivered within the expedited delivery timeframe selected and paid for at checkout.
We’re always happy to help resolve any issues, and we ask that our team are treated respectfully when doing so. We appreciate your feedback and are pleased that, despite the issues raised, you are happy with the finished sign.
Many thanks
UK Sign Shop
Very good quality and fast delivery.
26 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your lovely review! 😊 We’re really pleased to hear that you’re happy with the quality of your sign and that it arrived quickly.
We really appreciate you choosing UK Sign Shop and taking the time to leave us a review!
Personalised Sign
Great product, well packaged, instructions easy to follow.
31 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your lovely review Behab! 😊
We’re delighted to hear that you’re happy with your sign and found it well packaged with easy-to-follow instructions.
We really appreciate you choosing UK Sign Shop and taking the time to share your feedback!
Very disappointed with my sign quality
Very disappointed with my sign as the white paint has discoloured and bubbled and is now peeling away.
The sign has been up for just over three years and this is the response I got from the company…
“Your property's location, being within approximately 28 miles of the coast and close to open countryside, may also result in more challenging environmental conditions for external signage. These are factors we highlight on our website, as they can affect the longevity of painted finishes”
4 augustus 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Hi,
Thank you for your feedback. We’re sorry to hear that the sign has deteriorated and appreciate that this is disappointing.
As the sign has been installed externally for over three years, we explained that environmental factors can affect the longevity of painted finishes, particularly for outdoor signage. Our response regarding the property's location was intended to explain the factors that can contribute to natural deterioration over time, rather than dismiss your concerns.
We appreciate you taking the time to share your experience and are sorry that the sign has not remained to the standard you had hoped for.
Many thanks
UK Sign Shop
Excellent quality sign
Excellent quality sign, quick delivery, and great communication throughout the buying process. I have no hesitation in highly recommending UK Sign Shop.
30 juli 2026
Review zonder uitnodiging
Great website easy to follow
Great website easy to follow, self explanatory, amazing quality and looks lovely.
27 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Hi Sandra,
Thank you so much for your fantastic review! 😊
We’re delighted to hear that you’re pleased with the quality of your sign and that you found the delivery and communication excellent.
It means a lot to us to hear that you would recommend UK Sign Shop.
Thank you for choosing us and for taking the time to share your experience!
Many thanks
UK Sign Shop
Very efficient from start to finish
Very efficient from start to finish. Lovely product.
30 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your lovely review Carol! 😊
We’re so pleased to hear that you were happy with the service from start to finish and that you love your sign.
Thank you for choosing UK Sign Shop and for taking the time to leave us a review!
Good value product
Good value product. I liked the fact you could see your design as you were choosing the font or colour. Easy instructions and easy to fit.
31 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your great review Jocelyn! 😊
We’re really pleased to hear that you found the design process easy and liked being able to preview your sign while choosing the font and colour.
It’s also great to hear that the instructions were clear and the sign was easy to fit. Thank you for choosing UK Sign Shop and for taking the time to share your experience!
Many thanks
UK Sign Shop
Good customer service
Good customer service. Easy to use website , we like the pre-design facility before deciding on final design . Delighted with house name and number . White lettering on black slate - looks stunning Would highly recommend - thanks guys 👌
31 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you so much for your fantastic review! 😊
We’re delighted to hear that you’re so pleased with your house name and number, and that you love the white lettering on black slate
It’s great to hear that you found the website easy to use and enjoyed being able to preview your design before ordering. Thank you for your recommendation and for choosing UK Sign Shop!
Many thanks,
UK Sign Shop
Great house sign compete with fittings
Great house sign compete with fittings. Happy with the quality of it. It did take rather a long time to arrive after ordering, so you need to be patient. Thank you.
31 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your lovely review! 😊 We’re really pleased to hear that you’re happy with the quality of your house sign and that the fittings were included and easy to use.
We appreciate your patience with the delivery time and are glad that the finished product was worth the wait. Thank you for choosing UK Sign Shop and for taking the time to share your feedback!
Many thanks
UK Sign Shop
Perfect
Our sign is perfect. Fast delivery and excellent value for money..
31 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you so much for your lovely review Paul!
We’re delighted to hear that you’re happy with your sign and that you found the delivery quick and the product great value for money.
We really appreciate you taking the time to share your experience with us. Thank you for choosing UK Sign Shop!
Sign arrived quickly.
Sign arrived quickly.
Pleased with quality.
Swapped silver screws provided with black ones to match the slate.
31 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you for your review! 😊
We’re really pleased to hear that your sign arrived quickly and that you’re happy with the quality.
The black screws sound like a great finishing touch against the slate! Thanks for choosing UK Sign Shop and for taking the time to share your feedback.
Beautiful!
Lovely sign, beautiful lettering in a bold and simple style. Arrived in time framed advised and wrapped well. Great value and service
21 juli 2026
Review zonder uitnodiging
Antwoord van UK Sign Shop
Thank you so much for your lovely review Jubo! 😊
We’re delighted to hear that you’re happy with your sign and love the bold, simple lettering.
It’s great to hear that it arrived well packaged and within the advised timeframe, and that you were pleased with the value and service.
We really appreciate you choosing UK Sign Shop and taking the time to share your experience!
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