Ulivarylife Reviews 103

I just received my first Ulivary order and I am so impressed with the quality of my kimono robe. The silk is gorgeous and the print and colors are amazing. I also really appreciate all the care and attention that went into packaging!
The kimono arrived perfectly folded in a beautiful pouch and silk paper. The beautiful bookmark gift was such a thoughtful attention! In a world where everything feels rushed, I really appreciate that Ulivary takes such care in preparing their customers orders.

I tried to return an item that was too big . my email kept coming back

If i could post a picture it would do it justice these robes are so luxurious and soft and beautiful. The packaging is immaculate and add to the luxury of the experience. I've had the robes and sleepwear about a month now and they hold up well in the washer/dryer cycle (following their instructions of course). I am practically living in them.

What is truly amazing is the lengths their customer service reps went to ensure I received my package. International shipping is know for being long but even when it exceeded the 6 weeks, the reps responded promptly and monitored the shipping when I was longer able to receive updates. It went a long way to ease all my misgivings.

Exceptional product. Excellent customer service. Will definitely buy again.

Ottimi prodotti.
Tempi di spedizione rispettati anche se non mi aspettavo arrivassero dalla Cina. Ma niente da eccepire su qualità del prodotto. Ho acquistato su kimono. Molto soddisfatta.

Its really a genuine product❤️ And it was 1day delayed but it was not their mistakes❤️they did so well to give me information and did their best❤️ I really feel so happy with product,my wife is so happy❤️ its so soft and so cozy for her❤️Thank you ulivary for the best product from our closer ones❤️

Beautiful blue peacock kimono.

These robes are gorgeous, I bought one for myself and for a good friend and they are fabulous.

I love the products of ulivarylife! They are very comfy, extremely elegant and give you a feel of pure luxury without breaking the bank. 100% Recommendation!

I looked for weeks and finally found your site-my “kimono” was just received, it is absolutely stunning. The material is silky and the colors are breathtaking. It’s a Christmas gift for my daughter, and she will love it. Even the wrapping was lovely. I will definitely be your customer forever!

I had a wonderful experience with Ulivary. My order arrived quickly, and even though there was a small mix-up with one of the items, their customer service handled everything perfectly. They responded immediately, were incredibly kind and helpful, and arranged the reshipment right away.

They even let me keep the incorrect kimono as a gift, which was such a thoughtful gesture.
The products themselves are beautiful and high-quality I’m very happy with my purchase.

Highly recommended! 🤍

Ordered a lingerie set and slippers. Slippers never came over a month. No correspondence from Ulivary

asked to rate the company before their product arrived

Easy to follow the flow. Typed in what I was looking for and it was easy to find

The product is very nice but I still don’t have my slippers after 2 weeks can you help please thank you

My order was never delivered and I cannot get anyone from customer service to respond - called, emailed, used website chat, nothing. Totally absent customer service. Extremely disappointing.

Great Experience! Easy to move around in the app,

Looks even better in real life! The digital floral pattern is vibrant, and the velvet belt adds a nice touch.

Horrible customer service , I returned an item, which ulivary provided me with return label through post office . Package was lost , post office denied claim
Ulivary no help & I am expected to eat $117.00
Great way to show you don’t care about your customers

Update - I was offered a 50% refund after I gave a negative review. Otherwise I had been ghosted

Had one of their robes for barely a week when it started falling apart. Their response?
"We take product quality seriously and always want our customers to be satisfied."
Yet they won't replace the robe or offer me a refund. So maybe they don't take product quality seriously after all. If they did they would realize that their product was defective and that I should be given a replacement/refund. Don't waste your money...they obviously don't stand behind their products.

EDIT: LOL at their reply: "the issue mentioned was with the inner tie, not the main fabric or structure of the robe itself." Um, is the inner tie not part of the structure of the robe? The tie is coming apart because the stitching is faulty. Again, just as I said, they don't stand behind their products, and now they're trying to make up excuses as to why that is. Laughable.

Hurtig levering og rigtig flotte kimonoer😍