Ultamodan Reviews 

3.754
•
TrustScore 1 uit 5

1,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

SCAMMERS!!! I sent emails every week for over 6 months in late 2022, I lost my £50, they are the WORST SCAMMERs … they are con men/women! AVOID, and check the owners don’t set up a new company!!

Beoordeeld met 1 van de 5 sterren

Ultamodan last response 23rd June have stated that any response will be dealt through email. This is not going to happen. Ultamodan you need not only to return my money but also all the other cust... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered a skirt on January 8th 2023. My order was supposed to arrive in 10-15 days. Today is February 1st 2023. I sent an email thru shop" to inquire when my order would arrive, I received an emai... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not buy from this company it’s a scam uses boohoo photos to advertise clothes. Turns off comments on Facebook so customers can’t leave reviews. Then they email you pretending to be there legal serv... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,2

Alle reviews

(3.754)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Wish I read the reviews before…

Wish I read the reviews before purchasing..I, too, as many others have been sucked into fake promises that goods are only delayed (not lost) and to be patient...It's been over a year now that I've given these people the benefit of the doubt...I'm almost laughing it's that ridiculous..you can keep your $30 dollars :) but get real :
"Ultamodan was created by team of people who are on a mission to empower women through fashion" - looks like a failed mission to me;
"Empowering women through fashion involves our corporate partnership with RizeUp, for more information see our sponsorship page. RizeUp support women and their families through the difficult and traumatic journey to recovery following experiences of domestic and family violence" - this a joke right? RizeUp needs to re-evaluate its associations...

Dec 26,2022 Received an email asking to help Ultamodan verify that I've had "a genuine experience".
Here's a recap :
Emailed to follow up on order on September 15, 2021,
Got asked for order details which I've provided, advised order's take 10-26 business days to process (!) Plus delivery time AND my order is "scheduled to ship in 10 business days"

12 days later still no shipping/tracking email so I emailed them

October 6th, got reply with " sincere apologies for the delay in obtaining your order, we've experienced delays with dispatch, but we'd like to confirm our team is working hard to have it dispatched as soon as possible. Once shipped out a tracking notification will be sent to you with the ETA.."
October 28th : still nothing, emailed again
No reply
Emailed again November 12 and nothing
Emailed again April 6, 2022 got reply with apologies offering to refund in a form of a gift voucher plus $10, when I queried the fact that they have supply issues (!) Which means I wouldn't be able to get any of my frkn orders anyway they said they found a way to expedite my order and to confirm my address. Which I've provided and asked for tracking number. AND THEY'VE DISAPPEARED AGAIN.
I got an email on April 24th 2022
"Thank you for contacting us!

Our sincere apologies that your order #AU5516 is taking too long to ship. We are dealing with logistics issues that are causing shipping delays as best as we can"

Does this sound genuine enough? 🤔

7 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

One star is far too generous

One star is far too generous. Like everyone, my experience is pretty much the same. 18 months since first placed order, constant emails back and forth, with the promise my goods will be delivered. To no surprise after reading all the reviews.. Still no goods.
How can you sleep at night knowing you've scammed, thieved and lied to people who trusted your company.
There definitely is nothing empowering about you or your company.
Total scam.. you should be punished for fraud.

7 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ultamodan have gone !

This is great news for women. Hopefully no more women or girls will lose money to this horrible outfit. I have suffered at the hands of this sham of a business. They should have been wound up a long time ago but at least its happening now and another alleged scam against young women and girls has gone. THIS IS TRUE EMPOWERMENT FOR WOMEN- LOL" and the law is "GIVING THEM BACK" what they deserve. Victory.

11 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a scam

This company is a scam. Ordered a winter coat 23rd December 2021 my ordered didn't arrive. I cased them for months they said I would receive my order. After waiting 3 months I requested a refund,still didn't receive it. After constantly chasing more they said they couldn't refund and the payment system had changed and that I needed to go to the bank and do a charge back but I couldn't as it had been over 90 days. I called ultamodan they told me the send my bank details and they would refund. That didn't happen. I'm STILL chasing them and they no longer answer the phone or reply to emails. I used a company called resolver to help escalate the situation and still I've got no where. The coat weren't cheap and again I've fallen victim to another online scam company. Don't use them.

27 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst online shopping experience of my…

Worst online shopping experience of my life, do NOT trust this company. I purchased £100 worth of items in Dec '21, started requesting a refund in Feb '22 when my items still hadn't arrived after seeking updates on my order. I kept requesting to cancel a refund and finally in JUNE they said it wasn't possible to refund because their payment system had changed and advised that I seek a chargeback from my bank..... Banks only cancel orders after 90 days so this wasn't even possible. This company is a thieving scam!

23 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not order from this Company

Please, please do not order from this company, they will take you money and you will never receive a thing, I can’t believe they are still trading!!!
I placed an order for a dress in January, I’m still waiting, no dress, no refund. I have emailed them countless times, I’ve given up now, lessons learned.
NO STAR RATING

7 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

These people are a fraud

These people are a fraud. I ordered an item, It didn’t come. I sent them emails multiple times, no reply, they spoiled my credit because I ordered it with Klarna.

22 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company. They sent my daughter a faulty item (February 2022) that didn’t even match the description. We have had no refund even though i sent it back and paid postage to do so. We have contacted the CEO through Linked In and she has still not replied. After reading all the other reviews, how does this keep happening??????

18 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worse company ever

Worse company ever, they never sent my jacket and they only replied to me at the beginning when I asked them what happened, now the tracking number doesn't even appear anymore

11 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a scam...I ordered a…

This company is a scam...I ordered a parka type coat...after months and months and numerous emails...I received a tiny package. In the package was a piece of red string...when I went back to tracker quess what it said...order shipped and received...a piece of red string. Which I might add is not an item that they sell...so someone physically had to post that to me all the way from china...I tried to log a complaint but they dont let you. So I contacted my credit card company and sent them copies of every email...ultamodon asked for photos of the string. They apologized. The credit card company did a charge back...I was refunded my money from the credit company. Ultamodan refused to refund my money saying I received my purchase...STAY WELL CLEAR

19 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No items no refund, Klarna is just as guilty

I ordered two items the same day (separate transactions) in Feb 2022. After I ordered I read their reviews & they were terrible.I called them to cancel, no response. I emailed, they kept putting me off with a different excuse every time. I didn't say ok, I wanted a refund they never even mailed them. Now it's Aug 2002...6 months later, I call Klarna, I get a big run around.I need to prove I never received them. How did I do that? I never even got a tracking number to show it wasn't sent. Klarna makes so much money but they rather have bad feedback instead of standing behind their promise of refunding customers money if company never sends items? A little over 100.00. I just read more reviews of Ultamoden, people have complained about this same problem happening to them & yet Klarna doesn't cut ties with them? The almighty dollar wins again. Just wow.

19 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I want my money back

I want my money back - probably I will never receive them - never order from them - scammers
I bought a coat last year , they postpone my order as much as they could. The coat was never delivered and I never got my money back. Then they sent me a email that they declared bankruptcy. They are scammers. Never buy from them.

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I requested a refund in December 2021

I requested a refund in December 2021, after SIX months of e-mailing & being ignored, they advised me in June 2022, they would issue a credit note. Surprise surprise, another THREE months on and NO credit note

18 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I placed an order with this company in September 21

I placed an order with this company in September 21. They failed to provide the item I ordered and then advised that they could not supply it at the original price but I could reorder it at a higher price. Sadly I was taken in by their request and reordered it at the higher price. I have NEVER RECEIVED THE ITEM nor the refund I requested. They promise a refund but never send it. Do not be taken in by the company.

14 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been waiting for this order…

I have been waiting for this order since January. I have asked for a refund repeatedly. The only reply I get from them is that it is being prepared and will shortly be dispatched.
This is the worst company that I have ever made a purchase from. DO NOT BUY FROM THEM YOU WILL LOSE YOUR MONEY!!!!!!!

12 augustus 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer