Fast delivery on wrap pallet. Not fitted yet so can’t give you the operation review but it looks good Tank looks a bit smaller then I expected
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Lees wat reviewers zeggen
Had previously purchased from them several years ago. Turkish toilets still going strong. Purchased new one from them but Plumber was not sure in fitting and didn't want to.push them. So had to return... Toon meer
My experience with Ultra Bathroom has been great. We ordered one of their rimless Turkish toilets with a thermostatic valve to provide warm water from the nozzle on cold days in winter. The item a... Toon meer
Absolutely loved my integrated bidet toilet. You can manage the flow the way you want to, easy to install and have experienced zero problems so far. Had a few questions when I ordered it as I was used... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ultra Bathroom is a growing independent bathroom supplier based in London with over a decade of experience. We understand how important it is for customers to feel confident when purchasing a product, especially when they cannot physically see, touch, or feel it. We understand our customers' needs and place a premium on quality and affordability. As a result, we provide high-quality products at the most reasonable prices.
Contactgegevens
Unit 3A Thames Road, E16 2EZ, London, Verenigd Koninkrijk
- 02034881722
- sales@ultrabathroom.com
- ultrabathroom.com
4,7
Uitstekend
32 reviews
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great after sales communication
I had ordered a toilet but then my builder told me that that won't fit to my space and I needed to replace it. I had reached the chatbots on the site and received the communication of returning and then order the correct item for me. But returning a heavy toilet was not really easy and very cheap process, I was even thinking to take it back with my own car. Then, I have reached to the sales team and they solved my issue brilliantly even I did order the wrong item. I simply ordered new item that I wanted and they took the old one for me.
31 augustus 2023
Review zonder uitnodiging
Absolutely top-tier service
Absolutely top-tier service. The staff were incredibly helpful and well-informed, and the delivery was impeccable. Placed my order at 2pm and it arrived the next morning. The quality of the items was exceptional. I simply can't commend them enough.
14 juli 2023
Review zonder uitnodiging
Amazing
Definitely, I'd recommend them. Ordering was straightforward, the delivery arrived the next day, and their prices were the most competitive online.
7 juni 2023
Review zonder uitnodiging
Excellent service from Ultra bathrooms…
Excellent service from Ultra bathrooms and ilker in particular on a couple of occasions. I recommend this company.
1 juni 2023
Review zonder uitnodiging
I bought a combined bidet toilet and regretted getting it from this company.
I bought a combined bidet toilet and when our plumber was installing it he found that the cistern was too small for the supplied fill valve and it did not work. We had to spend an extra £30 to get a slimmer one. Next we discovered the soft close seat was not a soft close lid.
Next, we found that the water nozzle was not adjustable and water pours out between the seat and tha pan.
I have emailed and rang Ultrabathroom. I spoke to someone yesterday who said he would get in touch with the supplier about the fill valve. Nothing about the other 2 problems which are major problems for us when this is the only toilet we have. We would expect our new £500 toilet to be better than the 60 year old one it replaced, not worse. Customer service is appalling.
8 juni 2023
Review zonder uitnodiging
Antwoord van Ultra Bathroom Ltd.
Dear Janet,
We appreciate you taking the time to leave a review regarding your recent purchase of a bidet toilet. We are sorry to hear that it did not meet your expectations, and we want to take the opportunity to respond to your comments.
Firstly, we would like to clarify that full instructions were provided upon your request, and the manufacturer's instructions were enclosed in the box. We also provided you with an official installation video to assist with the installation process.
Regarding the fill valve, we have been selling the same flush for over a decade, without any major issues. However, we understand that your plumber needed to adjust it as instructed, and we are glad to hear that you were able to purchase a suitable one.
Regarding the seat, we apologise for any inconvenience caused by the lid not being soft closing. As mentioned in our response to your email, both hinges were not fully inserted, and this caused the lid to not close softly. If the plumber installed it in accordance with our instructions, this issue could have been avoided. All plumber needs to do is make sure both hinges are fully inserted before securing the seat into it’s final position.
Lastly, the bidet nozzle is adjustable, and we explained this in our email response. If the nozzle is not in the correct position, it has a ball inside which can be adjusted to suit your needs.
In conclusion, we would like to apologise once again for any inconvenience caused and thank you for bringing these issues to our attention. Please feel free to contact us if you have any further concerns.
Best regards,
Great service and amazing customer care
25 mei 2023
Review zonder uitnodiging
Really helpful
We needed a replacement loo seat. There didn't seem to be any online, but they managed to source me one anyway. Delivery was swift, and the comms were excellent.
Thoroughly recommend!
6 maart 2023
Review zonder uitnodiging
Best integrated bidet toilet!
Absolutely loved my integrated bidet toilet. You can manage the flow the way you want to, easy to install and have experienced zero problems so far. Had a few questions when I ordered it as I was used to the Asian/Arabic type which is basically a whole plumbing job, but customer service at Ultra bathroom was super helpful and were able to answer all my concerns. Would definitely recommend.
18 februari 2023
Review zonder uitnodiging
Good customer service
Good customer service, great quality products!
Definitely recommend!
26 januari 2023
Review zonder uitnodiging
My experience with Ultra Bathroom has…
My experience with Ultra Bathroom has been great. We ordered one of their rimless Turkish toilets with a thermostatic valve to provide warm water from the nozzle on cold days in winter.
The item arrived a few days after we placed an order. It was relatively easy to install. We watched their youtube video of how to install it, and the plumber did an amazing job.
1 december 2022
Review zonder uitnodiging
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