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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Unchained Music has been one of the most frustrating distribution services I’ve dealt with. Their support replies take forever, and when they finally respond, it often feels automated and unhelpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

well, i come across unchained some months ago, so far i have wonderful experience especially with the support team, they are active, quick to responds, they solve your issues easily. fast in releasing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

for a free distro, it's ok. in my opinion, there are way better free distributors. the core plan is kinda mid though and i doubt an artist who uses a free distro would care about royalties so the 100%... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Go downhill fast. I have the core tier and release music under their label. Randomly their AI model claims my song is ripping off another one, this is just another hassle that unchained music unprofes... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziek publisher

Geschreven door het bedrijf

Unchained Music offers music distribution for independent artists and labels.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

96 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Matt is a scum bag thief

Matt is a scum bag thief. They are now holding onto everyone's royalties for over 7 months while they collect intrest on everyone's money. When they do pay, the streams that you get paid for are 70% less than the streams that the DSPS says you had for that month. The TOS is so shady and are written as if they knew they would be commiting fraud. I am owed thousands of dollars by these POS crooks. Matt is manipulative, a liar, but he thinks he is smart and that will be his downfall. I cannot wait until he slips up and gets caught doing something illegal. It is only a matter of time. Zero out of 5 stars.

edit: What are you talking about botted plays? Again, Our issue had nothing to do with bots. There you go getting our situation mixed up with another customer that you have done wrong.

14 december 2023
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

This user was using botted plays and we closed their account for fraud after being notified by Spotify.

Edit: The reason this user was being paid less than they saw on their Spotify for Artists account was because streaming platforms do reserve the right to withhold royalties they are deemed as being manipulated. This user was penalized because of the bot issue mentioned above.

Beoordeeld met 1 van de 5 sterren

The 5 star reviews are clearly fake.

The 5 star reviews are clearly fake.

Just like the other reviews, as soon as I paid for my subscription they scammed me and closed my account

24 februari 2024
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

This user was attempting to tag large artists in the hip-hop sphere in their releases to inflate their own streams, which is fraudulent behavior and disallowed by every streaming service.

After being warned, they continued attempting to distribute, and we closed their account in line with our Anti-Fraud policy.

Beoordeeld met 5 van de 5 sterren

very happy with them!

8 februari 2024
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

Hey Danny!

Thank you so much for your review. We're glad that you're having a good experience, and if there's anything else that we can do to make it better, please let us know!

Beoordeeld met 5 van de 5 sterren

the founder of Unchained

the founder of Unchained, Matt, is actually pretty good to people, he doesn't argue with members, so i give 5 stars ;)

2 februari 2024
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

Hey DJ SKD!

Thank you so much for your review. We're glad that you're having a good experience, and if there's anything else that we can do to make it better, please let us know!

Beoordeeld met 5 van de 5 sterren

Best Music Distributor!

Best Music Distributor!, I Am Appreciated Using This.

20 december 2023
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

Hey Grew XAKS!

Thank you so much for trusting us with your msuic. We're glad that you're having a good experience, and if there's anything else that we can do to make it better, please let us know!

Beoordeeld met 4 van de 5 sterren

It’s a developing company

It’s a developing company. I’m looking forward to seeing them at peak performance.

So far the platforms delivery has been one to keep a close eye on. The series of tools currently available provides a one stop shop for artists in the exposure front from free distribution to playlist pitching. Can’t forget the tips and resources such as royalty advances for professional seekers.

I’ve released 2 songs going on 3 which have been hassle free and upon issue, someone’s been there to resolve it in a timely manner. I can’t speak for royalties just yet due to my exposure but I look forward to writing another review once the platform is fully fleshed out and I’m making use of it in its entirety.

They’re certainly beyond perfect but their execution & refinement is bridging the gap between said perfection.

21 december 2023
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

Hey St. Da Vinci!

Thanks for giving this fair review. We're not perfect, but we're doing our best!

If there's anything else we can do to make your experience better, please let us know.

Beoordeeld met 5 van de 5 sterren

Unchained offers an exceptional music…

Unchained offers an exceptional music distribution platform, comparable to the best in the industry such as DistroKid, TuneCore etc. With a user-friendly interface and intuitive features, Unchained simplifies the process of uploading music for artists. The diversity of services offered, the speed of distribution and responsive customer support make Unchained an essential choice. There is also a free version aimed at introducing beginners. For musicians looking to share their art effectively, Unchained fully deserves its 5 stars.

30 november 2023
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

Hey Sorale!

Thanks for the review!

We're glad that you're having a good experience, and if there's anything else that we can do to make it better, please let us know!

Beoordeeld met 1 van de 5 sterren

garbage distro

garbage distro. They don't distribute to beatport or juno. once they have your money you are on your own.

24 januari 2024
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

Our list of distributed stores are available in our FAQ at https://www.unchainedmusic.io/faq-g/which-streaming-services-and-stores-does-unchained-music-distribute-to

Beoordeeld met 1 van de 5 sterren

HORRIBLE DISTRIUBTION SERVICE

HORRIBLE DISTRIUBTION SERVICE! Not only they scam with royalites, BUT THEY SCAMMED MY PLAN! I bought the paid plan, and they cleared my profile, my music, ALL GONE! So not only they scammed me for my plan but also for my royalties! I DO NOT recommend Unchained Music AT ALL! Please use something like DistroKid, it's much better, trust me.

26 december 2023
Review zonder uitnodiging
Logo unchainedmusic.io

Antwoord van unchainedmusic.io

The only time we close a user account is if they are notified about copyright violations and continue attempting to release infringing music. This is in line with our Anti-Fraud policy.

This user was also terminated by other distributors.

Beoordeeld met 1 van de 5 sterren

I researched Music distributors for…

I researched Music distributors for weeks straight. I was excited finding out about these guys, but skeptical, and perhaps didn't trust my own judgement. Unchained claims to have an innovative model where they can offer free music distribution, forever, as long as we relinquish our first $30 in royalties. This I was told, meant over 220 stores, including YouTube contentID once we pass upload requirements. On a hunch that it would not in fact work out like that, I emailed them before starting, SEVERAL emails to customer service to clarify the meaning of all this, namely, if it included contentID. After days of waiting, they simply bounced me back to their FAQ page riddled with grammar errors. I studied it closely. I asked them if ContentID was included, and they lied through omission by being cute in a word game, by saying not at first but as long as I passed 3 uploads requirement. It was clearly the time to tell me "it will cost money" and they opted to let it be interrupted as it would be free. I passed those requirements. They later claimed this meant albums, not songs. It's not even relevant at this point, because when I clearly had asked them if it was included as free, they didn't tell me it was part of a paid move until days later after my album launched. Classic bait-and-switch? They sprung that on me after 30+ emails back and forth with them, and 5 attempts to launch my album with their buggy interface. The CEO told me post-hoc that they were having problems with the third party vendor that operates ContentID for them, and that they would need to make it a paid service. But that conflicts with "free forever" listed on their website, as well, me asking "is contentID a free service?" and them deliberately not telling me then, that no, it is not in fact a free service. I didn't just run to TrustPilot, I asked them over and over again to clarify what my misunderstanding was of the appearance that they roped me in, and how they could make it right, and they offered me an insulting year free which I begrudgingly did take, when I had already effectively been told it was free for life.

I emailed with them trying to work with them over all this, offered to help them market the site, etc. I didn't want to be an entitled kind of person, and really wanted to see them take higher ground on this. Alas, the CEO refused to own up to the companies' error in effectively telling me ContentID was free, and instead seemingly was slippery about it in emails back to me. (Slippery like, trying to quote me out of context, not answering my question etc.)

29 augustus 2023
Review zonder uitnodiging

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