Unifiedglobalsolutions Reviews 

I've had to change phone providers at least four times since I established the business. This has been by far the smoothest transition I've dealt with. They did what they said they would do, and the service itself is solid.

Great service and prices.. customer seevice is outstanding and super fast..

Switching our phone systems was a task I was genuinely dreading, but working with UGS has been an absolute pleasure from start to finish.
From our very first inquiry, the staff was incredibly knowledgeable, attentive, and patient with all of our questions. They didn't just try to sell us a generic package; they took the time to understand our business needs and tailored the setup perfectly.
The customer service didn't stop once we signed the contract, either. The project management team guided us through a flawless transition with zero downtime. Our porting process—which I expected to be a nightmare—was handled entirely behind the scenes without a single dropped call or missed connection.
Since making the switch, the service has been crystal clear and completely reliable. The mobile and desktop apps are intuitive, and on the rare occasion we’ve needed a minor configuration tweak, their support team has resolved it within minutes.
If you are looking for a reliable communication partner with top-tier service and a phenomenal team, look no further. I cannot recommend them highly enough!

I’ve been with Unified Global Solutions for 5 months now, and I couldn't be happier with the switch. Their customer service and tech support have been top-notch from day one—whenever we have a question, they are responsive, knowledgeable, and genuinely care about getting it sorted.
To top it off, they even helped us rebuild and upgrade our auto attendant, making it sound and function so much better than it ever did with our last provider. If you're on the fence about switching VoIP providers, go with Unified Global Solutions. You won't regret it!

They told me they would get rid of my spam and they did. Now when my phone rings it's always a potential client. Service is always on the ball

Have been with the company for about 4 years now. Recently had an issue with one of my phones “ that I broke” customer service was EXCELLENT. I have appreciated the support from all of the departments consistently over the past 4 years from their help desk , to the support agents to all of management. This company really cares about their customers and I am just so pleased to be apart of the UGS Family.

Im praising UGS because of customer service. Ive always been responded back to, and ive always gotten the service ive expected. Ive never once had a problem with my phone service. I dont mind signing a lease for the equipment, because I dont pay what I would of in taxes if this was billed the traditional way. Ive talked to roughly 15 different people in the company and ive never been disappointed one time. We live in a rural area in Tennessee and UGS is definitely the best voice provider out here for businesses.

Friendly employees and great customer service. I have been with UGS phone service for a couple of years now. I recently experienced an issue that required their support team and they were great to work with. Got the problem resolved quickly. Experience was so good that I decided to give them a shout out!

They have been a reliable provider. My bill doesn’t change so I know what to expect and their customer service is very helpful any time I have a question! I switched to them 4 years ago and you couldn’t pay me to go anywhere else. They have a customer for life!

This company has been great when it comes to the value for the cost. Every single feature we wanted we have received. The bill has stayed the same for 18 months and Paul, Juan and Amber are super helpful! This is an A+ team.

company has been great. we have paid the same thing for 6 years, never a change in price once. customer service is excellent and Andrea’s in customer service really cares and is excellent.

What company hires a salesman like this is out of their minds. You are loosing business not again my business, dumb business move. He was in Durant, OK yesterday. Pushy and didn't wish to listen to what we had to say, needless to say he didn't last long in my brothers business. Very sad. I would blnever recommend a business to hire or employee anyone like this. To be completely honest he was a @$$.