uniflucht.com Reviews 

Die Reise am 05.09. wurde nur zwei Tage vorher abgesagt. Man versprach eine Rückerstattung innerhalb von 10 Tagen, doch bis heute ist kein Geld eingegangen. Sehr enttäuschend und leider nicht zu empfehlen.

this company do not follow what writes in sale page.
After buying you have to follow up all steps to have a travel and they never care about you.
After bought a tour they did not not send any information for travel and just some hours before travel after many emails they told me the city that you are registered does not have enough people and you must go to another city that is 1.5 hour far and departure is 3 AM, after many calling they confirmed they will back money in 10 days, but after 3 weeks they did not refund any money and ignores emails, WhatsApp messages and calls.

Fahrt kurzfristig abgesagt, Geld bis heute nicht zurück!

Unsere Fahrt wurde nur zwei Tage vor der Abreise abgesagt. Die Rückerstattung wurde innerhalb von 10 Tagen zugesagt, aber bis heute haben wir kein Geld erhalten. Auf E-Mails und Anrufe reagiert niemand. Absolut enttäuschend, unprofessionell und nicht weiterzuempfehlen!!

When a trip is cancelled by them, they promise to refund the money in ten days, but they don't and they even stop responding to the emails and phone calls.

With large amount, it creates a lot of stress because they are extremely unresponsive. This is not a new thing, it has been a recurring pattern from them for quite a long time.

There are a lot of Reddit threads explaining how to get your money back to disgruntled customers, and a lot of terrible reviews on Google Maps as well but they tend to take them down.

Without your bank's support, they can go for months without responding to your calls, emails, messages, etc. You must initiate a refund through your bank in order to get your money back.

They completely ghosted me after I emailed them after the time that they told me the money would come back in, had elapsed. I had to initiate a charge back through my bank in order to get it back, which was a very long process, it took about two months to get my money. They only responded to me once my money in their bank was blocked and they had no choice but to return it, even then they filed a counterclaim on me for some reason.

Apart from the refund process, the trips are really rushed and stressful, they are not well organised. There is definitely not enough for the group, restaurants or places to rest or freshen up are not planned according to the number of people attending. And buses are hardly ever on time.

They are scammers. I have booked Neuschwanstein Castle trip. They cancelled it one day before and have not refunded money back as it’s been 2 months. I am trying to contact but they are not responding.

Reise wurde kurzfristig vom Veranstalter storniert (Ende Juli für 01.08). Es wurde eine Rückerstattung versprochen, die bis heute (26.09) nicht ankam.

Schade..

Warning: Uniflucht Cancelled Trip & Refusing Refund (Booking #[16277])
I am writing this review because Uniflucht cancelled our trip scheduled for July 15, 2026 and still have not recevied any refund from Uniflucht . According to their own official policy and EU law, customers are entitled to a full 100% refund if the operator cancels the tour.
It has now been nearly two months, and despite multiple attempts to contact them via email and WhatsApp, I have still not received my money back. They are withholding my funds without any valid legal reason.
I strongly advise other travelers to be extremely cautious when booking with Uniflucht. I am now forced to escalate this to the German consumer protection agency (Verbraucherzentrale), initiate a formal Mahnbescheid (court default summons), and dispute the transaction with my bank.
To the Uniflucht management: Please review my booking reference #[16277] and issue my refund immediately to resolve this matter.

Absolute Katastrophe dieser Verein.

Bei unserer 1. Reise wurde ein komplett anderer Bus als Ursprünglich kommuniziert eingesetzt ohne erkenntliche Aufschrift. Es gab keine Info dazu. Wir wurden einfach am Bahnhof stehen gelassen. Wir mussten dann umgehend einen UBER zur nächsten Stadt buchen und 45 Euro für die Fahrt bezahlen.
Es gab nicht mal den Versuch einer Entschädigung.

Bei unserer 2. Reise wurde die Reise 2 Tage vor Reiseantritt abgesagt. Auf mein Geld warte ich heute (nach 20 Tagen) immer noch. Wir mussten schnell eine deutlich teurere Alternative finden ( Urlaub war ja bereits mit dem AG abgestimmt) Das Geld von Uniflucht (570Euro) fehlte uns dann deutlich in der Urlaubskasse und das hat unseren Urlaub deutlich schlechter gemacht.

Our recent trip to Zagreb with Uniflucht (27.08. - 30.08.2026) turned into a complete nightmare due to the appalling accommodation provided. This was my second time traveling with Uniflucht and my wife's first, but it will undoubtedly be our last.
The hotel was utterly filthy, dirty, and depressing. Even in the middle of summer, the room was pitch black and felt like a dark dungeon. To make matters worse, basic utilities were completely broken: neither the air conditioning nor the room lights were working. When we reported the broken light to the reception, the staff promised to send an electrician right away, but after two full days of waiting, absolutely no one showed up.
The room was completely unbreathable. The stagnant, heavy air makes it genuinely hazardous for anyone with heart or lung conditions, especially during the warm summer months. It is deeply disappointing that Uniflucht cuts corners this drastically just to save a few euros, forcing paying customers to endure such sub-standard and painful conditions.
If you are considering booking a trip with Uniflucht, please double-check every single detail of your accommodation beforehand. This is hands down the worst hotel I have ever stayed in, and we will never book with them again.

⭐️ My Experience with Uniflucht

Unfortunately, my experience with Uniflucht has been disappointing—not just once, but repeatedly.

On my first trip, we experienced a four-hour delay because the bus had a malfunction and needed to be repaired. I understand that technical problems can happen, but waiting four hours was already a very frustrating experience.

I decided to give Uniflucht another chance for my second trip. This time, I specifically paid extra for a seat because I wanted to enjoy the beautiful view of the Dolomites from the double-decker bus. However, the bus was changed, and the replacement was not a double-decker, so the seat I specifically paid for no longer provided the experience I had booked.

What makes this even more disappointing is that I requested a refund, but until now, my refund has not been processed, and I have not received a proper response regarding it. It is already almost September, and I am still waiting.

I understand that unexpected problems can happen, but when it happens on multiple trips, and the refund issue remains unresolved for so long, it becomes very frustrating as a customer.

I hope Uniflucht takes this feedback seriously and improves its service, communication, and refund process. Customers deserve to receive the service they paid for—or at least a timely response and appropriate compensation when there are changes.

Pathetic, my trip cancelled 4 days before and they have refunded my money even after 41 days, they even not responding, they are a hell with there services, please refrain from using it. You will loose money and have tough time.

The worst agency possible!! The trip was cancelled one day before the departure, and I still haven’t got my money back, after more than two weeks!!!!! What’s this???!!!

Good experience. Tour guide maynur was energetic throughout our trip in Italy. Unifluct also in the last minute cancelled our departure stop but they arranged a flixbus for free and coordinated well. Appreciate it. Overall good experience.

Die Erfahrung ist super, es war sehr gut organisiert und habe Unterstützung gekommen, wenn ich sie brauchte. Maynur war sehr nett und liebevoll.
Danke für die schöne Erfahrung ☺️

Our trip to Italy was good and had a lot of fun, Our trip guid Maynur was very energetic and friendly. Overall a good experience.

We had a great trip to Italy with Uniflucht. It was a great experience. The tour guide, Maynur, was so much fun and helpful. We really enjoyed the trip. We would definitely recommend others to travel with Uniflucht.

War sehr gut und meine Wohnung wow
Очень понравилась и отель тоже комфортный переживала как я буду одна там но я нашла хороших друзей, поела очень хорошо вот следующий раз тоже поеду с этим туром просто без слов 😍❤️ с гидом Майнур она так хорошо рассказывать и находить хороших мест спасибо вам большое.

Travelling with my family to Italy enjoyed every second of it the best part about the trip was our team leader mama maynur she is full of energy and cheers everyone up

Nice organization, choosing good hotel and traveling the most tourist attractions places. Maynur is energetic and talkative team leader.

I was travelling for the first time with uniflucht ,i travelled to italy with mama maynur our team leader she is kind of team leader that is full of energy and always cheer everyone up without her this tour would have been nit soo much enjoyable .she takes care of everyone like her children .

The only downside the restroom on the bus was not functional.

One of my best trip !!