Unionfab Reviews 

36
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The price of my 3d print was very competitive. Arrived about 10 days after submitting the 3d file (from China). The prints were high detail resin, and I'm very satisfied with the quality. Will definit... Toon meer

Beoordeeld met 2 van de 5 sterren

I placed my order three weeks ago through Craftcloud thinking I would have it about a week later. Their techs were very helpful in advising problematic parts of my print that I was able to fix wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am on my fifth order with this company. I have had many bad experiences with other 3D Printers. I had my first stainless steel piece printed. Saved a mold charge and sped up my project by 3 weeks... Toon meer

Beoordeeld met 2 van de 5 sterren

After I added Her's WhatsApp, I thought it could help and more convenience for me to communicate with them and understand my inquiries. My experience: 1. After I uploaded my files into th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. ook in
  3. Business to Business-service
  4. Productiedienst

Geschreven door het bedrijf

Unionfab is China's largest 3D Printing Manufacturing Company for Rapid Prototyping and On-Demand Production Parts. We have over 400 industrial-grade 3D printing equipment for SLM, SLS, MJF, FDM, DLP, PolyJet, CNC, Rapid, Vacuum and Investment Casting, etc. We operate Five Mega-Scale Production factories in Shanghai, Jiangsu, Guangdong, Zhejiang and Anhui in China. We provide parts manufacturing services from 1 to 100,000 pieces, helping customers achieve one-stop service from design, rapid prototyping, and direct digital manufacturing. In addition, the Unionfab online platform is networked to hundreds of manufacturing 3D printers. We provide parts manufacturing services from 1 to 100,000 pieces, helping customers achieve one-stop service from design, rapid prototyping, and direct digital manufacturing. In addition, the Unionfab online platform is networked to hundreds of manufacturing 3D printers. As a result, it guarantees fast lead times while offering a broad array of capabilities such as order management, customization, quoting, AI process, etc. Unionfab buyers range from small start-ups to Fortune 100 companies.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

36 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(36)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Terrible Customer Service, Order Still Missing

I placed my order three weeks ago through Craftcloud thinking I would have it about a week later. Their techs were very helpful in advising problematic parts of my print that I was able to fix with their guidance, and production was only set back a few days. All fine.

That is where my good experience ended. My package went missing for whatever reason, and they were very slow to give me any updates--only responding to one of my queries. I was last told they were reprinting my order, and have not heard any updates since despite multiple attempts to reach out.

Be very wary of ordering with them if you have a tight deadline, as the window for me needing these parts is closing rapidly and I am regretting my decision to choose Unionfab.

15 juni 2023
Review zonder uitnodiging
Logo Unionfab

Antwoord van Unionfab

Hi Britt, thanks for your review of our service. Please note that your order was placed through a 3rd party website where order management is relayed to them. We are very sorry to note your package got lost. We did contact the shipping courier to request a refund. We duly informed the 3rd party website to communicate with you. We do apologise for any inconvenience caused and hope you can try to order from us directly next time if given the chance.

Beoordeeld met 5 van de 5 sterren

Unionfab has been great!

Unionfab is great! I use Unionfab's 3D printing services to create metal sculptures that aren't otherwise possible. They always give feedback to make sure the design is optimized for printing, and their website keeps a great timeline of my projects from start to finish. They're very communicative, prices are reasonable even for metal printing services, and I love what I'm able to accomplish artistically with their services. I highly recommend, especially to artists because when I started out, I wasn't able to find as many 3D printing services that offered DMSL/SLM metal printing and were willing to work with art-based designs. Unionfab has so far, and I've been very happy with the results!

9 februari 2023
Beoordeeld met 5 van de 5 sterren

Very fast shipping

Very fast shipping, good customer service. Quality of printed parts match the ones printed by the SLM printer in my institution

12 januari 2023
Beoordeeld met 2 van de 5 sterren

More flexible between platform and WhatsApp

After I added Her's WhatsApp, I thought it could help and more convenience for me to communicate with them and understand my inquiries.

My experience:
1. After I uploaded my files into the platform, it's really easy and simple to tell them what I need, and I can get quotation faster. 1 Star

2. After few days, I am following the status with them, I got the pictures of my project printed done. As well as consignment noted provided to me. 1 Star

3. I asked them it is possible to lower down the figured for customs declaration, she said YES.
Unfortunately, I get taxed after declaration because they put total figure in platform. I am asking and I get an answer that I not so happy.
Answer: I didn't put any remark when I placed my order~ Hoho - 3 Star

Anyway, these are my experiences

9 januari 2023
Logo Unionfab

Antwoord van Unionfab

Hi Steve Tam,
Thanks for your review, and we would like to apologise for the inconvenience caused. To assist you in having a wonderful experience on www.unionfab.com, can you kindly email your order number to hello@unionfab.com
Best Regards
Unionfab

Beoordeeld met 5 van de 5 sterren

This was my second time using it.

This was my second time using it.
As with the first time, I am very satisfied with the unit price and delivery date.
Regarding the delivery date, it was very speedy and helpful.
I would like to use it again in the future.

27 november 2022
Beoordeeld met 5 van de 5 sterren

Surprised by the Low Price, but glad I took the risk

I was surprised and put off by the extremely low prices, and sometimes the offers of free parts, but I thought it was worth trying $20 at Unionfab, and I was not disappointed. I did their metal 3D printing service and I got my part super quick, I am looking to CNC some parts in the future and will use Unionfab for it most likely! Better customer service than most American companies, and cheaper too.

29 oktober 2022
Beoordeeld met 4 van de 5 sterren

We were looking for a 3D model of the…

We were looking for a 3D model of the product to present to our customers and potential customers. My experience with Unionfab was great, from the initial quote process to communicating with the sales team, making the purchase, and after the purchase. We look forward to further relationships with Unionfab.

19 juli 2022
Review zonder uitnodiging
Logo Unionfab

Antwoord van Unionfab

Thanks for your business Aundria

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