UniqRugs Reviews 247

Fast shipping, well-wrapped rug, and the item matched its description and photos perfectly.

The rug came quickly and was well-packaged. It is exactly as shown on the website. I appreciated all of the details given about each rug including thickness and photos of the front and back sides. My first criterion is always the size, so listing that first on the search pages is helpful and saves time.. There was a large selection, so it was hard to decide, but I am happy with my purchase.

This is a really great company to get wonderful rugs. I am a repeat customer. I recently bought an amazingly gorgeous rug and am mostly very, very happy with it. The rug is exactly as pictured on the website. The pile is a bit less deep than I would like but the description on the website certainly was accurate about that.
I appreciated the fast and free shipping.
However, my rather very expensive rug arrived smelling like a wet dog and it has been over month now of slowly releasing this strange odor. I am guessing that it will need 3 months to get completely free.
Also, I bought a rug pad for it but it is super thin and really only functions as a non-slip underlay with no padding whatsoever. I just ordered a different pad and regret purchasing this fron Uniq.
But overall, after buying many rugs from this company I would highly recommend the company. Just be very careful with the specifications so you don't have any surprises.

Exceptional service and I highly recommend others use what your company has to offer.
Thank you an appreciate customer.

Products as described. Magnificent! Rocket ship shipping. Fast! Pictures are very accurate of product. Shop with confidence!

the rugs are beautiful- great quality. the website was easy to navigate.

Rug was exactly as described and shipping worked exactly as described with regular updates as to status.

promt service. They answered any questions I had in a timely manner.

Your website was seamless, no waiting for loading despite the extensive photos, etc., you had of each rug. Each rug was unique, your filters worked beautifully and quickly, I loved that you had the rugs each pictured from different directions and also of the back. The photos of the rug against different floors was great. Answers to my questions were fast, delivery was great. I have NEVER had such a nice experience while shopping for anything online. I've told LOTS of friends about it. And the colors in my rug were exactly as they appeared. Thrilled! Wish I had more rugs to buy!

The rug is of great quality. There was an issue with shipping but customer service got right on it and corrected the problem. They were very responsive. I would look to them if I wanted another rug in the future!

Very responsive to website concerns. Quality of the product was excellent and priced well. Very accurate description and pictures on the website.

I purchased a Navahand rug from Uniq. It is a beautiful rug, brand new, no odor, and the price was very fair. It is the second rug I have gotten from this company. Note that someone does have to be home to sign for the delivery. That delayed our shipment. If I had known, I would have had it sent to our business address.

quick delivery. but rug not as thick as expected

Very nice rugs of high quality delivered quickly.

Huge, almost overwhelming, inventory! It would be great if your website offered a “see it in your room” option.

Very pleased with quality of the rugs I purchased!

Have ordered a few rugs from them now and been happy with each. It’s a bit of a leap of faith spending so much without seeing or feeling the rug, but have yet to regret it. Rugs look and feel great.

Fast Service, wonderful rugs, easy exchange, if necessary.

willing to be flexible about payment options,nice products at good prices

It is a beautiful rug that looks exactly the way it was presented in the advertisement . It feels great , the floor side of the feels strong and well put together .