Unwilted Reviews 237

Icelandic Poppy arrived promptly and well protected. My wife, skeptical at first, next morning gave it her full, admiring approval, making it the centerpiece of her place at the counter.

on time; as advertised; beautiful color; too expensive; I will order from you again.

Super easy to order, gorgeous pictures, and products that I’ve bought before and love, love, love 💕!

The quality of the flowers is fantastic and they look beautiful in a vase at home!

I understand that shipping delays happen—things don’t always go as planned. However, what truly disappointed me was the complete lack of empathy in Unwilted’s response.

I ordered flowers for my widowed mother to be delivered on her wedding anniversary—an occasion where timing is everything. Despite ordering in advance, the flowers were delayed until after the intended date, making them essentially useless for their purpose. When I reached out to customer service, I received a generic response blaming USPS, with no real accountability or acknowledgment of how this impacted me as a customer.

A company that specializes in flower delivery should have better contingency plans for delays, especially for sentimental occasions. Instead, their “solution” was to have my mother return her own flowers for a refund—an absurd and inconsiderate suggestion.

To their credit, the arrangement itself is beautiful and well-crafted, but that doesn’t make up for the poor customer service experience. When the market is saturated with companies, why bother with frustrating customer service? Unfortunately, I will not be supporting this company again and cannot recommend them to others looking for reliable, compassionate service.

My partner got these for me for Valentines day and I was very unpleased for $110.

Beautiful flowers! They look very realistic and my mom loves them.

Timely delivery of lovely product.

A single flower, unwilted and beautiful, brought smiles upon arrival.

Lovely flowers, beautifully packaged, fast processing. I'll highly recommend Unwilted!

I paid extra for shipping to get on Valentine's Day. After paying, i was notified that the delivery is for day after.

I ordered 7 individual roses of different colors. Initially only 5 were delivered. I emailed Customer Service and the last 2 were immediately sent out and arrived on time. The flowers are beautiful and were a big hit with my girlfriends for whom I ordered them for Galentine's Day.

gorgeous bouquet! placed another order for my mom's bday.

Responsive customer service!
Quick shipping!
Beautiful products!

The paper flowers are very well executed.
They are pretty, authentic looking, sturdy and wrapped in attractive tissue paper.
I just ordered 2 more for Valentine’s Day!

They responded extremely quickly to concerns about a shipping address and note. They also had the item shipped within an hour of the purchase time. It took me longer to decide what I wanted to purchase!

super lovely craftmanship shipped perfectly

Lovely products; I can't wait to receive my purchase. Resonable price. Nice website, easy to navigate. Smooth purchase.