UpperLevel Reviews 

I chose this company six years ago when I first started my business at the recommendation of a friend and I have never looked back. Their customer service is everything it should be and more. I messaged them early this morning in utter panic because my Microsoft Exchange wasn't sending or receiving emails. Now keep in mind that this is not Upper Level's responsibility, but noting my panic with an important workflow at risk, Brad picked up the phone (and called me even though he was not in his office). He set up a Zoom session and walked me through fixing the issue I was having. That is stellar service.

This company is an example of how businesses should be run. They are professional, courteous and quick in resolving any issuers you may have. So happy with this company. Thank you Brad for your excellent service.

I cannot begin to say how Great UpperLevel Hosting is! From helping me transfer my domain to making sure my email was connected to my site!! Thanks for giving my website a great super fast place to live!! UpperLevel can't be beat and their Customer Service is the ABSOLUTE BEST. Thanks you for all your hard work!!

I use Upper Level for web hosting and email. Very dependable service, never have problems. Billing is fair and simple. Upper Level makes it easy!

Brad and the entire team are so knowledgeable and responsive! I’ve never had an issue and they are easy to contact for any questions I may have. You are in great hands with UpperLevel!

I've been with Upper Level for several years and have never had a single issue. Brad is always very responsive when I have a question, and Upper Level keeps users informed about anything that may be going on. Super reliable, super friendly. Would definitely recommend!

I felt absolutely cared for! Highly communicative! Personalized service! Brad took his time explaining all the ins and outs so that I was never confused. I basically got to kick back and have everything done for me…my favorite. I couldn’t be more pleased.

Brad Newman and the team at UpperLevel provide the highest level of customer service. My company has used them for years and I can't say enough great things. When issues come up, which is extremely rare, they will not rest until they have solved it. 5 stars isn't enough.

I have had UpperLevel hosting my website the entire 4 years I've been a VoiceOver artist. In that time there has never been a time when my website hasn't performed up to my expectations. In fact the only time I have ever had to call for tech support is when I was having a problem with something OUTSIDE of their responsibility. I couldn't get help from the relevant party, so I called NewLevel for help. Much to my surprise, I didn't get a phone tree, I didn't get someone who couldn't speak English, what I got was Brad himself! He is the one who answered the phone! He stepped up and pointed me in the right direction and I was able to get my problem resolved. As long as UpperLevel is in business, they will have me as a customer.

Brad and his team @ Upper Level are experts in all things IT and customer service. They've hosted my website for 5yrs and I've never had one issue! And, if I have a random question about email or other tech issues, Brad typically responds in a few hours. My business wouldn't work without Upper Level!

Thoughtful, caring, completely professional and affordable hosting services. Can't speak highly enough about them. Brad is a real mensch.

I have never left a review for any product or service of any kind, however it is more than worth my time and effort to appreciate the service of Upper Level Hosting. First of all, the product is excellent and extremely reliable. Support has been stellar - far above what I would ordinarily expect - I cannot say enough! Although I retired several years ago I've kept Upper Level as my host service.

As a full-time voice actor, I have so many balls to juggle. I am so grateful to have UpperLevel dealing with the hosting of my website, a ball I often dropped before them. They are proactive, attentive and the customer service is off the charts amazing.

I built my website with UpperLevel and the experience was flawless. They reply super fast, they’re incredibly professional, and the final result was spotless. Totally recommend them.

UpperLevel has been consistently superior in all aspects of hosting my site. Both attentive and responsive, I would highly recommend them.
Sincerely,
Randy Latta
RandyLattaVoiceover.com

Great website host company. They have hosted my VO site for 4 years.

Brad and the team at UpperLevel web hosting are absolutely amazing! I always feel very taken care of, no question too 'stupid' – if I don't understand something, they are very patient in explaining it further. And the response time is top-notch – I typically never have to wait more than 24 hours, even if I clarify that there's no hurry! Thank you so much, Brad, for the incredible service and fair pricing, always.

Superior technical support, affordable services, GREAT communication -- HIGHLY recommended!

UpperLevel Hosting is easy to work with, wants to please, and is really reasonable in price. And they work quickly to get your site up and running.

I am an expert in MY business. Not in IT. At Upper Level they take the time to patiently explain everything to me and answer all my questions. And they don't make me feel stupid for asking them!
Ever had a host "ghost" you? I have. I've been left hanging so many times. Or they are all about the money. Upsell, upsell, upsell. NOT HERE! Upper Level will let you know exactly how they can serve you best, and they don't try to sell you services you don't need. Moreover, they take the time to discover how to serve you best--even if you're not sure exactly what that is!