Receiving pin code for top-up $5 options plans for phone data and network. It's nice they have an option for low income. Also, wished they had the options to use Acorns Checking account to purchase... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely impressed at the ease of use. Not only the website but the entire process up to loading your purchase onto your phone. Without a doubt quicker then going to the store or carrier website.... Toon meer
Bedrijf heeft geantwoord
The system process is hard to figure out but when I called this afternoon and spoke with Jay he walked me through it and was courteous, knowledgeable and professional. Because of his kindness I wil... Toon meer
Bedrijf heeft geantwoord
I love the quick service provided and how the helpful customer service representative who assisted me with my Transaction. I noticed a number was missing for my refill and let's just say my phone is o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Up Refill
Geschreven door het bedrijf
Up Refill provides an easy way to purchase airtime vouchers and refills for Pay As You Go mobile phones. We cover all the major phone networks, allowing users to add multiple phones on different networks to their account, and refill whenever they need.
Please note, that any accounts that opt-in to Auto Refill will have their subscription renewed automatically each month, and for security purposes you will need to log into your account in order to apply the credit to your mobile phone.
Our optional Auto Refill service allows users to automatically buy a credit refill every month, to help ensure they never run out of credit on their phone(s). The Auto Refill service can be started and paused or cancelled at any time simply by clicking a button in the user account area.
Our Customer Service team are on hand 24 hours a day to help out with any queries you may have. Click the Contact Us button below to send them a message or give them a quick call. If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Contactgegevens
Topaz Bridge Media LLC, 4697 E Breezy Patch Rd, 84005, Eagle Mountain, Verenigde Staten
- (541) 834-8806
- support@uprefill.com
- uprefill.com
4,3
Uitstekend
232 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Uprefill is terrible
They claim to offer PIN vouchers, but they actually only provide direct top-ups, and those top-ups expire after 60 days. If you don’t load the top-up within 60 days, it’s gone. Completely gone!
Never again. I wouldn’t use them even in my next life, if there is one.
30 september 2025
Review zonder uitnodiging
Antwoord van Up Refill
Dear Silva Dan,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible.
We would be glad to look into this further for you, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Horrible nightmare is almost two months…
Horrible nightmare is almost two months and can’t have the code yet. NEVER AGAIN
2 mei 2026
Review zonder uitnodiging
Antwoord van Up Refill
Dear Simon,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible.
We would be glad to look into this further for you, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Antwoord van Up Refill
Dear Janice Bryant,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Antwoord van Up Refill
Dear Lolivette Rivera,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Fast and easy
6 maart 2026
Antwoord van Up Refill
Dear Moustapha Cisse,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen"
Antwoord van Up Refill
Dear Ben Tyson,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Antwoord van Up Refill
Dear Deborah L. Edwards,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Antwoord van Up Refill
Dear Susan Loerwald,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Antwoord van Up Refill
Dear Jose Ramirez Zavala,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
Antwoord van Up Refill
Dear Jamison Stinson,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Antwoord van Up Refill
Dear Fernando Rivas,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Kristen
Great service
23 februari 2026
Antwoord van Up Refill
Dear Peggy Modlin,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Easy to use!!
22 februari 2026
Antwoord van Up Refill
Dear Janice,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have: https://uprefill.com/contact.
Warm Regards,
Kristen
Seamless and easy to use
22 februari 2026
Antwoord van Up Refill
Dear Sebastian,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have: https://uprefill.com/contact.
Warm Regards,
Kristen
Great aervice
21 februari 2026
Antwoord van Up Refill
Dear Dave,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
No real-time settlement
19 februari 2026
Antwoord van Up Refill
Dear Doug Kuhic,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Antwoord van Up Refill
Dear Carl Henderson,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the ac-count in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Well paid but I didn't realize that you…
Well paid but I didn't realize that you guys charge an extra charge on top of the phone bill charge
17 februari 2026
Antwoord van Up Refill
Dear Melissa Everett,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Antwoord van Up Refill
Dear Derek Devine,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
billing issue
Billing issue, first time using service, my error. Rep was competent and resolved issue promptly. Great customer service!
7 februari 2026
Antwoord van Up Refill
Dear Gary,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
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