Upshift Reviews 

Looking to buy sim racing rig and accessories? Upshift is the right place!! Friendly and easy to talk to staff with a passion for racing. speedy email replys and an online live chat direct from the website. Get everything you need all from 1 place an you could save yourself some money with bull discounts. Will defo be using them for future purchases.

Great customer service, great product.

It's a shame they only have a maximum of 5 stars, i'd give them more if it was possible!! :D

Extremely helpful and willing to go to any length to help a customer out

Cannot recommend highly enough!

I placed a very large order through Upshift and Jonathan in particular was very helpful and always kept me up to date on my order etc. Would highly recommend !

Absolute top service by Jonathan at Upshift.

I ordered two simulator rigs and not only did I get the best price on the market but it was all delivered quickly. Great communication throughout.

Will shop there again.

Great customer service and easy to get a hold of if needed. They are quick to answer any questions and get you the information that you need to make an informed purchase. Had an issue with shipping that was no fault from the Upshift Store, but they went out of their way to to get it taken care of for me. I recommend them 100%.

I have just purchased a Buttkicker from the guys at Upshift for my new build sim rig , The service was fantastic from start to finish, The buttkicker arrived in good time and well packed for safe delivery 🚚, If you have a sim rig you need a Buttkicker as It adds so much more realism to racing from road bumps to gear changes you feel it all , The Guys at Upshift will do all they can to assist you in setting it up also , The Upshift store has many more great items to choose from for all your sim racing needs at great prices and free uk delivery included, I would have no hesitation in recommending these guys for a great service. Many thanks Guys for all your help, Happy Racing 🏎🏎

One of the Best company’s I have had to deal with placed my order on a Sunday and there was always staff online to discuss different options for my sim racing rig placed the order and received sooner then expected, Jon was great with email updates as to when everything would turn up. I can’t recommend this company enough for all sim racing needs!!

Bought Simlab GT1 Evo chassis from Johnny at Upshiftstore. Couldn't have been more helpful. Went through all the options available and gave great advice on setup. Kept me posted on the progress on the order.
So nice to deal with someone who is really enthusiastic about their work and so customer focused.
Will definitely buy from them again.

Amazing from start to finish, some delays on the order of the px1 rig and they were on top of it during all the time, upgraded my seat for free and great communication on everything. Recommended

Fantastic customer service.
Jonathan was informative and very
Helpful in my purchase.

Hi guys im very happy with my new Track Racer seat and GT steering wheel, everything was perfectly Sordet, the steering arrive quicker after 3 days ,the seat after 7 days . Definitely recommend, I'll be back for more toys 😁🚀🔥

Exceptionally quick delivery and everything in perfect condition. Very satisfied and highly recommended to everyone 5*

Very helpful from start to finish. Shop with confidence.

Will absolute use again. It came late but was not down to them and when I got in touch they were very quick to responded and kept me in the loop with everything going on couldn’t fault them one bit.

Good comms with Johnathon and was very apologetic that my order was held up through no fault of his own. Would use again, in a heartbeat.

Right from the start I didn't know exactly what I was looking for. I had done some searching online and came across Sim-Lab products. I started to search UK stockists of Sim-Lab products. I found Upshift and got in touch with Jonny.

Jonny was extremely helpful with all the advice he provided. I settled on the Sim-Lab P1-X and many accessories. I placed the order and all the way through from getting the quote to delivery Jonny was very helpful. I received updates on my order on a regular basis and the order turned up a day earlier than expected.

Nothing was too much to ask, every question I asked was answered in a very detailed way. I can honestly say Upshift UK have provided the best online experience I have had.

I went in not knowing exactly what I wanted and came out knowing exactly what I wanted and have been extremely happy with my purchase. I cannot recommend Upshift UK enough. I will be back for any future sim racing parts and accessories.

Thank you once again for the amazing service you have provided.

The value of proper customer service.
Fairly significant issues arose during my purchase, which in fairness stemmed from the manufacturer rather than Upshift. But the retailer has to face the music. We all make mistakes and it is how we deal with them which ultimately reflects upon us. What could potentially have been a very frustrating and protracted process was remarkably turned into a rapidly resolved and pleasurable one by proper customer service from Upshift. Jonathan was accessible, responsive, had a great attitude and was quite determined not lose credibility with me as a customer. He succeeded and I would most certainly do business with him again.

Great communication from start to finish, very pleasant and a great product at a great price.