Urban-reactive.co.uk ltd Reviews 

I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.

Urban Reactive helped us with repairing (re-routing) an external drain and fitting a drainage valve. Super fast and friendly service. Recommended.

We called with a blocked drain after recommendation from another. They came promptly and jet washed the pipes, then used cctv to assess for any other damage. Cracked pipes were shown and we were advised on re-lining, but in no way pressured to act. We had bad experiences in another property with damaged drains and went ahead with re-lining all done efficiently and with no mess. No inconvenience to us. They helpfully cleared leaves etc from an unrelated pipe (needing ladder access) at no extra cost. I can recommend them.

Very efficient and friendly service Would definitely use again

Can’t recommend Urban Reactive enough!
Great comms to organise visit.
Gaz and Steve did a thorough investigation to firstly identify the routing of the blocked drain (quite complicated!). At this point, I was expecting that a second visit would then be needed but the guys proceeded to try to sort the blockage.
To minimise potential excavation, Gaz lifted a couple of blocks from path and made a discrete hole in drain to insert camera. Then identified the location of the blockage and used high pressure hose to break up the blockage. Finally, put a cap on the drill hole.
Really impressed with the professionalism of the guys, the way they systematically assessed the problem, and the equipment used.
Pleased with quotation and sure very competitive when comparing to ‘national’ drain specialists.
Would have no hesitation to recommend, brilliant job.

Returned call promptly and arrived on time the following morning. Inspection and cleaning carried out speedily, very efficiently, and in a courteous and friendly manner. Have employed the business before and happy to do so again when needed.

Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.

We had a serious internal sewage problem. Effluent was coming out of the shower tray and emptying onto the floor.
I phoned Urban Reactive at 10am. They were working about 15 miles away and said they would arrive when finished.
They got to us and cleared the blockage by 1pm. So all sorted in 3 hours. I have used them 3 times over the last 10 years and been very impressed.
Absolutely 1st Class !

Responded really quickly and very helpful. Thank you.

The guys from urban reactive were fabulous. Turned up when they said, worked extremely hard and completed the job without any problems. All the guys were polite and respectful. Tidied away any mess and hosed down the drive way when the job was completed.

The Real Deal!

The guys were professional, arrived when they said and fixed the problem quickly and for a reasonable price.
Great service!

Luke and Gareth from Urban-Reactive were fantastic. They arrived promptly, listened to our concerns and then did a thorough investigation of the situation. (Yep one of those plastic fresheners lost down the system!) They were great at clearly communicating each step without using any complicated jargon. Simple, straight to the point with the added bonus of camera footage. All very fascinating! We would certainly recommend them.

Have had several jobs done by Luke and his team. Always prompt, professional and courteous. This time it was a blocked sewage pipe. It's good to support a local firm.

I needed the drains in my garage reconfiguring to fix some bad smells and a new ACO drain fitting to improve surface water drainage. Luke's team did a great job. I'm really pleased.

Great service provided! Contacted Urban - reactive when discovered blocked drainage and over flowed toilet. Everything was sorted within one hour since we reported the issue. The discovered the problem quickly & showed me on camera that the plastic toilet hanging block that makes the toilet nice had been flushed. Professional and helpful. Thank you very much!

Excellent. We needed to add a bathroom and kitchen to our garden annexe, we thought this would require a septic tank. Instead, Urban reactive looked into the project and installed a system of piping to a waste pump linking to our existing house waste drain. They price matched a like for like quote. Urban reactive have an excellent team, courteous and respectful, full of knowledge, punctual and considerate in their service delivery. Dave was team lead, with Scott close at hand. They kept us fully updated on what was happening at each stage. Hard working with and any problems encountered during the dig soon solved. Very entertaining and after two weeks they felt like part of the family. Thanks Urban Reactive

Thank you for sorting my septic tank pump out Luke!
Great communication and prompt service, I would highly recommend Urban-Reactive to anyone!
Many thanks,
Rosanna

Excellent service provided! Contacted Luke & Urban - reactive when discovered blocked drainage and manhole. Everything was sorted within one hour since we reported the issue. Very Profesional and helpful. Thank you very much!

This is the second time that we’ve used Luke @ Urban Reactive for some detailed camera drains surveys and very specific ground works and drainage, on 2 different investment properties . Utterly professional, great advice, turns up, great team. His team have enabled us to install around several kitchens, 10 new bathrooms and repair existing drains as well as installing new.
Not the cheapest but totally worth it - you get what you pay for in this case, and as you can’t physically see most of the work below ground, and given it’s essential function, it’s important to have a proper specialist in. 100% recommend.
Caroline Pattinson, Chester Homeshare”

Our large three floor Edwardian building was collapsing and we suspected problems with the drains. Urban Reactive identified the problem, then the solution and quickly and neatly put it right. Its now two years on and the work is still secure and doing its job. They don't 'make a meal' of it, just do what is required. Thank you Luke.