Highly recommend Urban Sunglasses for their great customer service Ordered Rayban Jackie Ohh to replace a much loved & well worn pair. Delivery was fast, safe and item was well packaged and as des... Toon meer
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Lees wat reviewers zeggen
I had a really positive experience with Urban Sunglasses\. Their customer service was excellent — very prompt, professional, friendly and helpful throughout\. Communication was quick and clear, and... Toon meer
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... Toon meer
Purchased a pair of Ray-Ban sunglasses from this company and they were slightly larger than the ones that I was replacing. You can tell how professional a company is by how they respond to returns. I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Contactgegevens
22 Lintons Lane, KT17 1DD, Epsom, Verenigd Koninkrijk
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4,7
Uitstekend
164 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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The product is really good
The product is really good. And they delivered it very quickly.
30 juni 2026
Excellent customer service from start…
Excellent customer service from start to finish. I had to return my sunglasses because they were too big for me, and the return process was really easy. My refund was processed very quickly with no hassle at all. Amazing service
19 juni 2026
Review zonder uitnodiging
5* service from pre-ordering Women’s…
5* service from pre-ordering Women’s Prada and Men’s Tom Ford. Would highly recommend
27 juni 2026
Excellent service
Excellent service! I ordered 2 pairs of sunglasses to choose from. Returning one pair was easy and efficient. Exceptional customer service. I received the refund the following day in my account.
26 juni 2026
Fab price and arrived next day
Fab price and arrived next day. Cant get better than that.
26 juni 2026
RB3025 silver mirror polarised.
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced the glasses with a brand new flawless pair.
Brilliant communication throughout and I couldn't be happier.
Really nice people to deal with and the sunglasses were a great deal too at 41% discount from RRP.
Highly recommended official Ray Ban dealer from whom I'd buy again!
Thank you for such a great experience. 😊👍🏻
30 juni 2026
Review zonder uitnodiging
Having placed an order
Having placed an order , the communication was first class . Unfortunately after receiving my sunglasses I had to return them due to being too big for my face. The return process was quick and the communication was even quicker. I received excellent communication throughout on WhatsApp. I will definitely will be buying again.
22 juni 2026
Review zonder uitnodiging
Antwoord van URBAN SUNGLASSES
Hi Dear Customer,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great sunglasses… so comfortable.
Great sunglasses… so comfortable.. arrived in the time stated and well packaged.. I would definitely recommend this company.. 👍🏼
1 juni 2026
Antwoord van URBAN SUNGLASSES
Hi Dear Linda,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quick and safe delivery
Pairs of Ray Bans came in excellent quality. Ordered just before I start my holiday. Will definitely recommend Urban Sunglasses
31 mei 2026
Antwoord van URBAN SUNGLASSES
Hi Dear Alex,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwoord van URBAN SUNGLASSES
Hi Dear Adina,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Well recently i bought rayban…
Well recently i bought rayban sunglasses through by urban sunglasses and my experience was very good and sunglasses
Was very amazing and also i was referenced to my friend to buy there sunglasses because they providing original sunglasses as per cheap rates for original stores and also i’m very i got that glasses at cheap price thank you so much to urban sunglasses
29 mei 2026
Antwoord van URBAN SUNGLASSES
Hi Dear Sanjay,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwoord van URBAN SUNGLASSES
Hi Dear Alana,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwoord van URBAN SUNGLASSES
Hi Dear Adeola,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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