Userfeel Reviews 

109
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Estou começando agora na plataforma userfeel,mais quero dizer que tá sendo uma experiência muito boa e positiva.sempre dando e ajudando seus usuários a se conectar melhor a entender melhor no mundo di... Toon meer

Beoordeeld met 5 van de 5 sterren

Userfeel is a legit platform for usability testing. The pay is fair for the time, and payments come through PayPal once tests are approved. Sometimes tests are limited depending on your profile, but o... Toon meer

Beoordeeld met 5 van de 5 sterren

I had opportunity to use this user testing tool for my online store, and I can't recommend it enough! The insights provided were significantly. This tool need to be considered, particularly about prod... Toon meer

Beoordeeld met 5 van de 5 sterren

Reviewing modular tests is so easy for Userfeel. As a tester, I feel valued for my actual opinion on websites tablet and desktop. They even pay for testers and that's why I got into it. It's a great w... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Discover your visitors issues and doubts with a better user testing tool. Get better insights from our panel of high quality testers. No subscription needed. No monthly fees. $60 per user test.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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4,2

Alle reviews

(109)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good way to earn some extra money

It's a really good way to make some extra money and I'm so glad they have recently updated their mobile app as I always had to upload manually. I just wish there were more frequent tests. Other than that, it's been great.

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent opportunity...

It was my first time of testing, wasn't too sure if what to expect BUT their pre-test video guided me and the test was quite enjoyable😂😂. It's quite encouraging to see my reward and am excited!!!

17 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They pay....for a while xD

They pay....for a while xD
And then they start with the "uploading issues", "mislabeled videos", "delayed payments", and so on...typical crypto scammer scheme :/
So yeah, not one bit recommended. Their "support" is useless and blames you for THEIR issues. Extra scammer logic.

EDIT 2: on top of not paying and asking for free labor they try to silence NEGATIVE REVIEWS, they THINK everyone has to like them or agree with them. If they keep trying to silence me I'll keep posting.

EDIT: they replied saying my review is fake because they THOUGHT I would give them my REAL name, yeah sure, they claim my account doesn't exist, HOW are they going to find it if I already deleted it because I'm NOT giving them my free labor. what did they expect?? to work for free and then to just happily hand them over MY information?? well think again!

8 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Betrug

Betrug! Spart euch die Seite, erstens kommen kaum Tests und dann wenn man mal endlich nen Test bekommt, diesen erfolgreich abschließt und eine Auszahlung anfragt, wird sie abgelehnt (ohne Benachrichtung und ohne Nennung eines Grundes) und das Geld ist weg! Alleine die Zeit da jetzt dem Kontakt zu schreiben hin und her ist mir das Geld/die Zeit nicht wert :´D

25 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I loved participating in the task…

I loved participating in the task reviewing the website. The company puts a lot of focus on one giving honest opinion. they are very helpful in guiding one through the tasks.
I would only wish that they give me more tasks as I enjoyed my first task.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They don't pay

They don't pay, have a mobile application that never uploads properly and when you follow their procedure to manually upload they claim they never got the video.
Customer support is dreadful and they never respond to emails.

Do not use,
Go with usertesting instead !!!

As per the below reply, I have already contacted twice with no reply.

1 juni 2024
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

Have you contacted our support? Contact us at https://app.userfeel.com/contact for immediate support.

Beoordeeld met 5 van de 5 sterren

I'm giving userfeels five stars …

I'm giving them five stars because one customer service is helpful replys quickly and was eager to help me. Also they've been quick on payment to my PayPal even helped me figure another alternative way to upload my test so I can get paid. They're available on desktop iOS and smartphone. It's a great way to make some extra cash you won't get rich but it's more then what you had. They also have surveys now I haven't personally tried that means of making money with them but overall companies professionalism great customer service and legit payments im looking forward continuing to work them in the future. Thanks for allowing me to work with you guys userfeels.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did not pay anything

SCAM! They are scammer. I was waiting for my payment. But this site has been removed the survey optiona and survey history option. That means, they have scammed with me. They have eaten my full money. Shame u on guys. You have eaten my hard working money.

28 mei 2024
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

Have you contacted our support? Contact us at https://app.userfeel.com/contact for immediate support. We pay hundreds of testers daily. We pay within 7 days of test completion.

Beoordeeld met 3 van de 5 sterren

Payment complete

Update: Usefeel has paid me for the survey I completed in my review/complaint, hence I have upgraded the review. It would have been a higher rating had it been review and paid on a timely basis or when I initially made the claim.

Additionally, the survey option has been deleted due to a severance of the partnership. I take this as a serious move to remediated the problem.

I've been endeavoring to collect a payment of $13.10 for a Health Hygiene study that was duly completed on Precision Sample's end. However, Userfeel has not updated my status to reflect the completion, thus delaying the processing of my payment. I've been awaiting this payment since the study's completion on Precision Sample's wall on Userfeel's platform.

Userfeel
481243 Hygiene Survey Pending approval 03/04/2024 22:29:18 $13.10

Precision Sample History on Userfeel's platform:
2024-04-03 12:55:26 481243 Hygiene Survey 13.1 Complete

Despite my attempts to address this issue with their support team, I have not received a resolution. I was informed that it could take weeks or even months to receive credit. After verifying that the study was successfully completed on Precision Sample's platform, I contacted Userfeel once more to update my completion status. However, they are still awaiting a response from Precision Sample - how is that so, when the study is already complete. This was my first time participating in this survey, and I have not completed it elsewhere using the same survey ID. If payment is not received within the next 24-48 hours, I will escalate the matter to the Better Business Bureau (BBB) and the Federal Trade Commission (FTC) due to potential fraudulent activity.

One of their representatives got back to me, and they have since terminated their partnership with the external provider, Precision Sample, after supposedly attempting to contact them for pay out. That survey options is eliminated from their site as well as Userfeel's responsibility to pay me what I am owed. I will report to BBB (if possible), the FTC and file legal action against Userfeel for this lost payment with the evidence I have and they have attempted to erase.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Le site Userfeel est fiable j’ai eu…

Le site Userfeel est fiable j’ai eu deux tests le premier j’ai eu problème technique a me connecter pour faire le test mais le deuxième c’était la bonne j’ai passé le test et je viens de recevoir un mail avec une bonne nouvelle. J’ai été payé ça a pris un peu de temps mais ça valait le coût d’attendre. Merci et foncez.

25 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam Seite. Größte Zeitverschwendung

Scam. Lässt mich erst eine Umfrage ausfüllen, und am Ende heißt es, ich passe nicht ins Umfrageprofil, nachdem ich bereits mehrere Minuten Fragen beantwortet habe!!!!

8 april 2024
Review zonder uitnodiging
Logo Userfeel

Antwoord van Userfeel

Have you contacted our support? Contact us at https://app.userfeel.com/contact for immediate support. We pay hundreds of testers daily. We pay within 7 days of test completion.

Beoordeeld met 5 van de 5 sterren

Easy to complete

The tasks were easy to navigate especially when you watch the demo and follow it strictly to the letter. I got paid $20. Nice one

25 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good

The work has been very enjoyable and really easy and satisfying.

29 januari 2024
Review zonder uitnodiging

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