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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Este sitio indica de manera muy clara cómo hacer las tareas para probar las páginas web según lo que necesite determinado cliente. Las indicaciones son concisas y requiere poco tiempo y nada de invers... Toon meer

Beoordeeld met 5 van de 5 sterren

This is the best platform for giving your thoughts / opinions on various subjects. There are some quick screening questions to evaluate if you qualify for the survey. If you do qualify, then the qu... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been using Userlytics for several months. You have to be quick on accepting the tests because they are not available for a long time. But their platform functions well and until now I've never ha... Toon meer

Beoordeeld met 3 van de 5 sterren

En general tengo buena experiencia con la plataforma. Me gustaría que enviase mas tests y que estuviesen mejor remunerados algunos. De las plataformas que he probado es de las que más me gusta.

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

344 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Beoordeeld met 4 van de 5 sterren

I just signed up and logged into the…

I just signed up and logged into the Userlytics platform. The interface looks clean and easy to navigate. So far, I haven't received any tests, so I can't comment on the actual testing experience yet. Looking forward to getting my first test and trying it out.

29 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Technical issue

Excellent platform to share views on prototypes for companies, had a technical error and staff were prompt in resolving the issues

25 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Userlytics is a fantastic research…

Userlytics is a fantastic research platform with very interesting usability interviews organised in a professional manner. I have been on the platform for around 5 years and have taken part in a number of different types of projects and I am happy to recommend this platform.

18 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was recently screened for a test at…

I was recently screened for a test at Uselytics that would have to involve a child between 9-14 years old. I asked my daughter (13) if she was up for it. She was. We passed the screen and then she took the test. Around 12 minutes. The next day, I got the text rejected because (and I quote): "There is no child taking this test".
I complained and this is the answer I got: "Please know that multiple team members, including the client, have reviewed the session, and the decision was based on the voice and tone of the participant, which indicated an older user."
Apparently my kid was so much for this usually brain-rot Americans.
Userlytics is not a reliable source, it wastes your time and prefers not to pay you.
Do not reccomend.

14 maart 2025
Review zonder uitnodiging
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Antwoord van Userlytics

Thank you for your feedback. We understand how frustrating this situation must have been for you. After a thorough review, our team, including the client, determined that the session did not meet the test requirements. We strive to ensure fairness in all evaluations, but we regret any inconvenience this may have caused. If you have any further concerns, our support team is always available to assist.

Beoordeeld met 2 van de 5 sterren

I've been using Userlytics as a client…

I've been using Userlytics as a client for almost two years now, and I believe it is a tool that still has a lot of room for improvement. In regular, non-specialized recruitment, I encounter profiles that are not truthful and do not meet the exact criteria we are looking for. The type of audience they have is very basic and not very useful when seeking profiles that are more specialized in various industries.

Specialized recruitment yields better results. Overall, my experience has been better, but in the last recruitment effort, there was a noticeable lack of profiles. Despite notifying them 2 to 3 weeks in advance, they couldn't complete the sample size on the established timeline, and I also encountered fraudulent profiles. This feedback relates to the limitations of the tool itself and not to the work of the specialized recruitment team. I believe there is a lack of profile offerings in this service.

I've experienced numerous recurring technical problems with the tool. It only improved when I started using the Zoom extension. The people, both in operations and in general, are very friendly, but it is clear they are overwhelmed by the limitations in recruitment and the technical issues of the tool.

Honestly, I can only recommend this tool for user testing where there isn't a high level of specification needed for the type of participants. Otherwise, I would not recommend it at all.

13 maart 2025
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Hi Christine,
We appreciate your honest feedback and understand your concerns. We’ve been actively working to improve both our recruitment processes and technical reliability, but we recognize there’s still more to do. Your input helps us refine our approach, and we’ll continue striving to enhance the experience.
Thank you for sharing your thoughts.
Best regards,
Userlytics Team

Beoordeeld met 5 van de 5 sterren

Good job opportunity. Seriously

Hi, I subscribed to many of this stuff, but userlytics Is the best for now. The job openings are not so many, but the surveys are really short and quite simple to carry out. The customer service Is helpful and really quick, responsive.

24 februari 2025
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Thank you for your kind words! We're thrilled to hear that you’re enjoying Userlytics and appreciate our customer service. We’re always working to provide more opportunities, and we appreciate your support!

Beoordeeld met 3 van de 5 sterren

1.I like that taking of details how you…

1.I like that taking of details how you ask
2.lmporve to communicate with clients
3.Atrrcting of costomers

23 februari 2025
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Thanks for your feedback! We appreciate your thoughts on improving communication and attracting more customers. We're always looking for ways to enhance the experience!

Beoordeeld met 4 van de 5 sterren

I’m not going to lie

I’m not going to lie, Userlytics has made me feel appreciated and valued. The staff listened to my concerns about not being paid for a session, reviewed it and made sure I was compensated for the time and effort I put in. Overall, I’m happy with this company. However, the number of available jobs is often low, and it can be difficult to get in touch with customer service.

12 februari 2025
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Thank you so much for your kind words Heather!

Beoordeeld met 1 van de 5 sterren

Bad bad bad

Bad bad bad. Didnt give money for the review. No proper instructions. I finished the review early, they didn't give money, said that you cannot finish before time ( no proper instructions of that prior to review). They are scam.

1 februari 2025
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Hi Kibe, we're so sorry you had this experience with us.
Thank you for alerting us to the issue with our test invites. Can you send an email to support@userlytics.com with the username and email address you use on Userlytics so that we can look into this?
Thank you!

Beoordeeld met 3 van de 5 sterren

Я уже тестировала игры и просматривала…

Я уже тестировала игры и просматривала видео рекламы и тому подобное это всё с чем мне приходилось сталкиваться

30 december 2024
Review zonder uitnodiging
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Antwoord van Userlytics

Спасибо за ваш отзыв! Мы рады, что у вас был опыт с тестированием игр и других материалов. Если у вас есть дополнительные предложения или вопросы, не стесняйтесь обращаться к нашей поддержке. Мы всегда готовы помочь!

Beoordeeld met 3 van de 5 sterren

The important thing for people to know is that we are a team that works to evaluate the best and give results without flattery.

Why did you ask for money to subscribe as a member to evaluate?

9 december 2024
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Thank you for your feedback. At Userlytics, we never ask for payment to join or participate in tests. If you encountered any issues regarding payment or subscription, please reach out to support@userlytics.com, and we’ll help resolve it. We value transparency and are committed to providing a fair and honest platform.

Beoordeeld met 1 van de 5 sterren

i didn't receive my money

i didn't receive my money

12 december 2024
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

We're sorry to hear that you haven't received your payment. Please reach out to us at support@userlytics.com, and we’ll help resolve the issue as quickly as possible.

Beoordeeld met 5 van de 5 sterren

It's a great app

29 november 2024
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Thank you! We're glad to hear you think it's a great app. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Excellent support

Excellent support and prompt with Quick response time.

22 november 2024
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

Thank you for your kind words! We’re glad to hear you had a positive experience with our support team. We’re always here to help!

Beoordeeld met 5 van de 5 sterren

Por ahora todo bien

Por ahora todo bien, pagan!

25 november 2024
Review zonder uitnodiging
Logo Userlytics

Antwoord van Userlytics

¡Gracias por tu comentario! Nos alegra saber que todo va bien y que has recibido tu pago. Apreciamos tu confianza en nosotros!

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