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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My device doesn't even turn on or charge. Complete waste of money. I was hoping to find a good company with reliable products so I went ahead and got extra atomizers and went all out doing research o... Toon meer

Beoordeeld met 4 van de 5 sterren

Product is amazing. I have at least three of their vaporizers and would/will buy new ones as they come around. Great brand. Customer service is ok to work with when and if you have an issue. Shipping... Toon meer

Beoordeeld met 5 van de 5 sterren

Ahmed K. was extremely helpful and resolved all of my issues with the Utilian 8 v2. He helped me with two different issues, and his instructions were clear, respectful, and concise, and did not beat a... Toon meer

Beoordeeld met 5 van de 5 sterren

I made a recent purchase of a 621 and had a simple question regarding the choice of carrier. I really didn’t expect an answer but received a detailed response from Lisa. We corresponded through a few... Toon meer

Bedrijfsgegevens

  1. Vaporizer winkel

Geschreven door het bedrijf

Discover Utillian: Leaders in Premium Vaping Technology. We're committed to providing high-quality, dependable, and user-friendly vaporizers. Experience the difference with Utillian's advanced designs and exceptional performance.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Didn't receive product

Well this would have been my 3rd purchase I actually love the product but after purchasing the product you guys took my money but then 3 days later I got an email from bluecheck saying I didnt pass the age verification amd that my product would not be shipped to me I emailed them 3 times asking how to verify my age and they just keep emailing me back saying I didnt pass age verification and my money was never returned

26 maart 2026
Beoordeeld met 1 van de 5 sterren

My device doesn't even turn on or…

My device doesn't even turn on or charge. Complete waste of money. I was hoping to find a good company with reliable products so I went ahead and got extra atomizers and went all out doing research on what would work best for me and I am so disappointed. I just had my first baby boy yesterday and dont have time for this so if you would like a good customer and recurring revenue please send me a device that works and a return lable and I'll send this one back. My number is 5306082712 please feel free to call me

24 februari 2026
Beoordeeld met 4 van de 5 sterren

Product is amazing

Product is amazing. I have at least three of their vaporizers and would/will buy new ones as they come around. Great brand. Customer service is ok to work with when and if you have an issue. Shipping is also lightning fast. Only area for improvement is follow-thru on some shipping notices and special offers they issue via email, that don’t match offers online.

23 februari 2026
Beoordeeld met 1 van de 5 sterren

Did my package deliver

Did my package deliver? Actually confused. It’s almost been 2 weeks and I’m only getting a rating email lol.

26 januari 2026
Logo Utillian

Antwoord van Utillian

Hello Chris,

Thanks for your feedback. We’d like to clarify that your order was shipped and delivered on February 3rd, as confirmed by the tracking information.

We’ve reached out to you directly with the tracking link to help clear up any confusion. Please feel free to reply to our email so we can assist further if needed.

Best regards,
Utillian Team

Beoordeeld met 1 van de 5 sterren

I haven’t gotten an email or anything…

I haven’t gotten an email or anything saying that it’s been shipped. I have received it yet either

28 januari 2026
Logo Utillian

Antwoord van Utillian

Hello,

We’re sorry for any confusion. Your order has indeed been shipped, and tracking information was sent via email. Occasionally, these emails may end up in your spam or promotions folder.

As we always advise our customers, if tracking isn’t received, they can reach out to our support team for assistance. Following this review, our team has already contacted you via email to provide your tracking details.

Thank you for your patience!

Best regards,
TVape Team

Beoordeeld met 2 van de 5 sterren

Started Out So Good…

I’ve mainly been a Puffco Peak Pro (PPP) girl but when several of my fave blogs rated the Utillian 8 above the PPP this year, I decided to see what all the fuss was about.

There are several things about the Utillian 8 that I like just as much, if not more than the PPP. The flavor is better, the extract lasts longer, the atomizer doesn’t scorch as fast, half the cost, less mess.

But the bottom of the ceramic bowl in the atomizer cracked mid-session 7 days after I got the unit. I’ve tried filing an RMA repeatedly and the website page just spins. I’ve sent messages to customer service with no response. Yes, $219 is a lot less than the PPP but I’ve never had one of their ceramic chambers just crack mid-session and I’ve certainly never experienced this kind of customer service.

My experience started out amazing and then just flatlined.

27 januari 2026
Beoordeeld met 4 van de 5 sterren

I appreciated the discount at time of…

I appreciated the discount at time of purchase& Shipped out quickly. Simple to use and clean. The mouth piece can get overly hot if you’re not careful with the temperature setting. This was a gift and overall I am pleased!

26 januari 2026
Beoordeeld met 5 van de 5 sterren

Love it

I have had the Utillian 5 for a long time and love it. I've been able to use it on my box mod without any issues and just one kanthal coil lasted me most of the time I've had it. Went from starting to clog up right back to where it was when I put it in originally! Very solid product and solid materials.

26 januari 2026

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