Vaelatelier Reviews 

Do not buy from this company, it is a scam! The coats were cheap plastic and not at all as described. Descriptions were great, probably written with AI. However, the kicker is, they say on their website they are in Netherlands so you assume returns go there but no, you have to request the address for returns which turns out to be a warehouse in China!! I had to pay £30 to refund the items . When I complained, they tried to offer me a refund for 40% of the price which was not enough for the items which were £120!
Now my items have been sitting in customs in China for 2 weeks and I have no idea if I'll get my money back. Awful scam!

This is basically a scam company. They send you incredibly poor quality clothes (that do not match the pictures or the descriptions), and then when you try to return try and fob you off by saying you need to return the parcels tracked delivery to china that cost a fortune, but surprise they're willing to offer a discount to let you keep them. Not quite a 'hassle free return' experience as displayed on teh website. Do yourself and favour and don't order from here. If you have already and are looking for a way out, raise a dispute with your credit card provider as I have.

Be very careful when purchasing from this site. The company is registered in the Netherlands, however it has nothing to do with Europe as the item ships from China and takes a considerable amount of time to arrive. The items were packed tightly in a tiny plastic bag which made me suspect it was from China. The fit was completely off and to be honest was low quality cheap tat, definitely not an item you would pay £40 for. The kicker came when I wanted to return the item, which I already knew I would have to pay, however they only reveal the return address once you email them, which surprise surprise is in China, and a heavy return cost you must pay for yourself. The only reason I gave 2 stars instead of 1 is because they did offer for me to keep the item and they would send another item of my choice however the postage would be at my expense and I didn’t want to risk receiving more cheap tat but they gave no other choice. The garments look beautifully curated on their website, which is why I purchased in first place and because the price made me think it would be half decent quality, but be warned it’s stuff you can buy from other websites which ship from China (you know which ones) at a fraction of the price.