I ordered a pendant light with three glass shades which arrived very quickly. Unfortunately, the antique brass bar was scratched in a few places plus one of the shades had a large bubble in the glass.... Toon meer
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I could have bought the same light from several companies but chose Value Lights due to the fact that they offered next day delivery. I received only the shades the following day, still awaiting the... Toon meer
Bedrijf heeft geantwoord
Fantastic extra large drum light shade . Forest Green with gold metallic inner . Ordered 3 all came in separate extremely well packaged boxes . Was a bit worried as some reviews said packaging not goo... Toon meer
We got the Antique Brass rechargeable table lamp and absolutely love it. Very bright / powerful for its size. Super handy as it's wireless so you can move it around wherever. We're buying a second one... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At ValueLights, our mission is simple: to be the go-to people for lighting, transforming houses into homes. We believe everyone deserves great lighting, so we bring you designer style without the designer price. From statement pieces to everyday essentials, for every room in the house (and the garden too). Because a house isn't a home until the lights are on.
Contactgegevens
4 Omega Drive, M44 5GR, Manchester, Verenigd Koninkrijk
- customerservice@valuelights.co.uk
- valuelights.co.uk
End of Season Sale
4,5
Uitstekend
895 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The shades are perfect
The shades are perfect for my bedroom. They were delivered very promptly.
20 september 2026
Antwoord van ValueLights
Thank you for taking the time to leave us a review. We are sorry that you are not in receipt of your complete order. Please contact our Customer Service Team who will be more than happy to help you with this.
Kind Regards
ValueLights
Very pleased with my lamp very modern…
Very pleased with my lamp very modern looking and the quality is top rated.Very satisfied.
19 september 2026
Antwoord van ValueLights
Thank you for taking the time to leave us a review. We are sorry that you are not completely happy with your item. Please remember that you have a 30 day no quibble return policy with your order where any unwanted items can be returned back to us for a refund. Items will be accepted when they are unused and still in their original packaging. Please contact our Customer Service Team who will be able to help you with this.
Kind Regards
ValueLights
Excellent service and beautiful lamps
I’m really pleased with my purchase from ValueLights. The lamps are absolutely beautiful and even better than I expected. My order was delivered very quickly, and the whole process from ordering to delivery was smooth and efficient.
The quality of the lamps is excellent and they look fantastic. Great products, fast delivery and excellent customer service — I would definitely recommend ValueLights and will happily order from them again.
20 september 2026
Order came
Order came, well packaged, as expected- quick & efficient service. No problem with delivery
7 september 2026
Can't give a zero
Can't give a zero, would if I could. Ordered vis amazon prime next day delivery 18th September and by 24th September cannot even get a delivery date. On trying to cancel through Amazon get messed around order no attached to email but then they ask for confirmation. Hoping to eventually get this order cancelled.
AMAZON have refunded my order
24 september 2026
Review zonder uitnodiging
Antwoord van ValueLights
We're very sorry to hear about your experience, this is not what we want for our customers. Unfortunately, we're unable to locate your order from the information provided, so please get in touch with our Customer Service Team with your order number so we can get this resolved for you as quickly as possible.
Kind Regards
ValueLights
Disappointing that measurements were…
Disappointing that measurements were significantly incorrect in the description.
19 september 2026
Antwoord van ValueLights
Thank you for taking the time to leave us a review. We are sorry to hear this, we have provide details of your order to our Product Support Team so that we can double check the dimensions, we will make any amendments to our listings where required.
Kind Regards
ValueLights
Love the Light Shade we ordered
Love the Light Shade we ordered, easy to put up and looks lovely!
12 september 2026
EVRI lost an item (again) during…
EVRI lost an item (again) during delivery but Value Lights sent a replacement without any issue even though it was not their fault. Excellent service.
19 september 2026
Review zonder uitnodiging
The customer service was good
The customer service was good but the item didn’t look as pictured on the website as I ordered antique brass finish and the lamp was very dark, almost black, which wasn’t what I had ordered.
12 september 2026
Great choice, value & service
Great choice, great price, super quick to despatch and great customer service. Callum was outstanding.
18 september 2026
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