Just bought my first van, after driving cars for 30 plus years. Visited a few times, just to have a look and was left alone to look on my own, but someone was always around to answer any questions.... Toon meer
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Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... Toon meer
Bedrijf heeft geantwoord
From the minute we contacted them to buying the vehicle we had 5* service. We had to travel 1.5 hours to view this vehicle so we contacted them before a visit and they talked us through the vehicle. D... Toon meer
Bedrijf heeft geantwoord
Excellent service from initial visit, through the sale and vehicle collection. Non pushy sales team giving space to view and look at vehicle. On collection vehicle was well prepared, even poli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
Contactgegevens
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, Verenigd Koninkrijk
- 01782 680099
- sales@vannational.com
- vannational.com
Heeft 100% van zijn negatieve reviews beantwoord
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Toby made my life so easy at van…
Toby made my life so easy at van national, purchased my new van with no problems at all,
Highly recommend van national and toby the sales advisor

Antwoord van Van National

Antwoord van Van National
Really good service by Toby
Really good service Toby was really helpful from start to finish and went above and beyond for me.
Would recommend

Antwoord van Van National
Van national are a great company to buy…
Van national are a great company to buy a vehicle from. Connor was more than helpful and made the whole process smooth. Excellent service !

Antwoord van Van National
Bought my ford transit connect for from…
Bought my ford transit connect for from van national and I have to say the service and the customer care is absolutely brilliant and my sales man Alex was brilliant through the whole process made the buying process a breeze so I definitely recommend van national to anyone that’s looking for a van they will certainly take care of you and thank you Alex

Antwoord van Van National
A great company to do business with.
Alex was very professional and personable throughout the whole business transaction.
Every aspect of the deal was clearly explained, which made the buying process pleasurable.
I would highly recommend Vannational when making your next van purchase.

Antwoord van Van National
Legit company but poor customer service.
Legit company with a broad choice of vans available. I dealt with Scott Bentley who was great initially however once I had put the £500 deposit down he was hard to get a response from then onwards. I eventually got the van after some uncertainty, however I have emailed them since and he doesn’t seem to be responding now that I have paid them.
The van was supposed to get a full valet prior to purchasing but I don’t think this was even done as there was mould in the air vents and moss on the roof of the van upon receiving it.
The van was also supposed to get an MOT before being handed over but this was not the case. I was advised that they would pay the bill of the next MOT however due to their recent communication standards I find this hard to believe.
I think van national have a really good set up and could be a brilliant company but customer service is poor and could definitely be improved.
Due to this experience I would probably avoid in future.

Antwoord van Van National
Van purchase
Tom was really helpful throughout the whole process and explained everything to me perfectly. The communication was also really good on the phone and emails. I also felt the company gave me a fair price for my car on the part exchange. Would definitely recommend to others

Antwoord van Van National
Van purchase
Toby was helpful through out. Tidy van and easy process

Antwoord van Van National
Jacob made the whole buying experience…
Jacob made the whole buying experience incredibly smooth. He sold me a great van at a fair price, and he was genuinely enjoyable to work with from start to finish. Honest, helpful, and easygoing. I’d happily recommend Jacob to anyone looking for a reliable vehicle and a stress‑free process.

Antwoord van Van National
Fantastic experience
Quick simple. Great handover. Honest and to the point.

Antwoord van Van National
Adam was there for all calls and…
Adam was there for all calls and emails. . All details and sale went exceptionally well. Very professional and job done in 4 days from 1st. Enquiry. Great communication and banter.

Antwoord van Van National
Adam was brilliant to deal with
Adam was brilliant to deal with , polite friendly and knowledgable. Highly recommended

Antwoord van Van National
friendly and helpful service from Adam…
friendly and helpful service from Adam Hobley who explained the process throughout and made the van buying experience smooth and efficient .
would definitely recommend .👍

Antwoord van Van National
Excellent service from start to finish
Excellent service from start to finish, everything as described and as shown on the wensite. Salesman knew his stuff ( Lewis Shaw). Would defi ately buy from again.

Antwoord van Van National
I have a fleet of vans which can be…
I have a fleet of vans which can be stressful, so when I needed to replace one, I do not have the time to trawl the internet. Luckily one of my business contacts without hesitation recommended Van National:Ryan. . I’m so pleased to say Ryan ((Wheatcroft) took my enquiry and delivered with a 5 star 🌟 service from start to handover. This is such a breath of fresh air, as normally Sales Type people just want to hit and run. Not Ryan 👌🏻. Thank you Ryan. I’ll be back on around April for the next to upgrade. 👌🏻.

Antwoord van Van National
Adam
Adam, the chap that dealt with my purchase was very helpful, always available, easy to speak with and made the transaction very smooth. Exactly what you need when running a business and time scheduling is everything.

Antwoord van Van National
If Carlsberg did van sales…
I went to Van National with a very limited idea of what I was looking for. Sales Executive, Lewis, was a huge help - very informative, honest and down to earth (and not at all pushy like I’d experienced elsewhere). Needless to say, I ended up purchasing the perfect vehicle for the youth charity I run, for a very reasonable price (lowest on the market) - in no small part thanks to Lewis for doing all he could to get the price to fit our budget.

Antwoord van Van National
Scott very helpful throughout.
Scott very helpful throughout.

Antwoord van Van National
I would highly recommend Scott Bentley
I would highly recommend Scott Bentley at Van National. He was super knowledgeable about the stock and listened to my requirements to find a van suitable for me. The turnaround time was amazing and I was able to collect the vehicle and part ex my car with ease. The van was in great condition upon collection and I've had no issues since.
If you’re looking for a van make sure to ask for Scott!

Antwoord van Van National
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