Vans and Hands UK Reviews 

I recently moved from a 5 bedroom house to a flat in Chislehurst. The team at Vans and Hands are excellent. I used their packing service and they packed everything carefully. They were punctual and friendly. They made the whole moving process easier and less stressful for us. I would recommend them.

I recommend Vans and Hands ,very friendly and reliable

Denis

I do not recommend it. Reckless drivers and an utterly untrustworthy business.

They tricked me into paying £400 for an "insured" removal. Their driver broke the glass canopy in the building I was moving to, which I had to pay from my pocket as both the driver and the customer support refused to share insurance details or pay for the damages.

We're in 2023 and battling in court as they're counter-claiming something caused by their driver.

Do not hire their services. You'll be left to hang if they cause anything, their customer support is rude and useless, and their insurance is there to protect them, not you.

Vans and hands are the best removal company and will recommend them to anyone who would like to move their property. I used them from UK to Guernsey and everything arrived intact on the day they told me will arrive. Not one item was broken. They are friendly and professional. Will use them over and over again if need to.

Professional, reliable, paid attention not to damage the items and flexible

Damaged my furniture. They offer a dismantling and re-assembly service but do not have the expertise to carry this out. Drinking alcohol on the job. Wouldn’t recommend at all. Extremely disappointing as the guys seemed really friendly. When I complained I received some really rude and argumentative emails.
They also charge a 2% surcharge fee for card payments which is illegal in UK.
Their website shows all 5 star reviews which is clearly not a true reflection of their service in my experience. Steer clear. We thought we’d support as this is a new business… bad move - never again!

Absolute Lifesaver!!!

Highly recommend!! Very professional team and made a potentially stressful situation very easy. Great service and would use again in the future. They even had a few removal jokes

10/10

We have used Vans and Hands twice this year and the guys are fantastic. Polite, friendly, punctual and efficient. Would definitely use them again.

David and his team were super professional and helpful with the move. Punctuality and service 5 stars!
Many thanks,
Jane at 10F.Collective

All 3 guys were brilliant, hard working, wouldn't stop.
Thank you, have already recommended you to my friends who's moving within the next few months.

Great service. Daniela was really sweet and attentive to our wants and needs for our move. The boys specifically David on the day were so helpful and careful with our things. They turned up 10 mins early. The one item that was damaged was from my carelessness from not checking the box was sealed properly. They also do packing and extra moving services aswell. Thanks again

The team ensured that everything was under control. I was so stressed out that day but they made sure I felt at ease whilst performing efficiently. My furniture arrived to my new flat the same as it left!

Thank you to Dave and the team for making a stressful move so much easier! The staff were professional, efficient and super friendly, they work so hard in order to meet your requirements. I would definitely recommend and use this service again.

I was very satisfied with “Vans and Hands UK” from start to finish. Daniela who set up the job was prompt ,polite and thorough in her communications. The team (5 men/2 Luton Vans) arrived perfectly on time.....they were fully committed to doing right by me.They handled all possessions carefully and diligently.I built a great rapport with David(team leader on the day). The guys were very obliging and worked so hard,always staying calm under pressure.Thank you Daniela,David and team members. Paul & Anne Tarry 21-6-2021

Absolutely brilliant! On time, easygoing, professional, helpful and amazing workers.

The men showed up 10 mins early and were super efficient, professional and friendly! They made the move so much easier. I would definitely use their services again.

I had a stressful day with removals and vans and hands made the whole experience better. They assured me on the day, did not have any hidden or unexpected charges like other companies ive experienced and made me feel comfortable. They were fast and safe as well

This “company” is a bunch of cowboys. They are not even registered with HMRC and are claiming to be a top removal firm. Stay far away from these amateurs as they are clearly running an illegal service in order to avoid paying their taxes, what a joke!!!

Josh and Dave were very prompt and on time. Assessed everything that needed to be moved. Super respectful and very efficient. They made the move so easy and stress free.