Vape Direct Reviews 

The items were exactly what I wanted, delivered promptly, and free of charge. I would definitely use the website again for mods, tanks, coils etc. I just wish they had a slightly better juice selection, I could only see 1 that I liked and it was part of a multibuy offer, so I left it.

Always got what you want and deliver very quick brilliant service

Excellent customer service,I had a phone call as one of my items ordered from the website was no longer sold, incase given an apology and a great alternative! Really happy with my products and quick delivery to!

These are my go to vape juice supplier and I can't fault a thing

Delivery is hit and miss, they use Royal Mail, so 24hr next day delivery, even if you order by the cut off time, delivery is estimated, not actually next day in a lot of cases.
The out of stock isn't updated online, so it's not until after that you find out they don't have it, so they ring you and you have to choose an alternative.
Ended up putting a note to say which one to add if they don't have it in stock (this happened quite often).
After quite a few instances of the above, I gave up and found another vape company that have an 8pm cut off time, rather than 3pm, who also offer alternative 24hr guaranteed delivery couriers, and shows which stock is not available online - they're super reliable so I would now only use Vape Direct very occasionally.
Although it's not their fault Royal Fail don't deliver next day at times, they still could use a different selection or totally different courier service.
They did give me a refund the first time it happened but after that, all they would do is email me once I'd chased them, that they're sorry and it's not guaranteed next day, not the best really.

as a customer the people who sale the vape keeps you in the loop there communication is fantastic they even rang me back after placing my order tell me me they didn’t have enough to send me what l was asking for and they would refund me for the rest l said ok within 2days the money was in my account this is fantastic costumer service very pleased.

Very happy with products , one issue i do have is delivery could have been abit quicker, i will recommend to freinds

Always super speedy on delivery, good availability and will call if there are any challenges to confirm alternatives - great customer service!

Absolutely brilliant company, so easy to navigate site and delivered next working day if ordered before 6pm.
Nothing but fantastic, flawless service from an amazing company with awsome customer service.
My deffo go to when needing vape replacement from bigger tank, coils, to many choices of vape juice.

Highly recommend 🙏

Super speedy delivery as always. Competitive prices too
Now my only “go to” for all my vaping requirements

With out a doubt
The best company out there
Fantastic service AGAIN
Thanks

Prompt delivery, great product

swift service

My parcel always comes the next day with no problems

There is nothing to fault with this company, ordering was simple, excellent range of products and delivery was as expected.

amazing company, even tho some how 2 of my orders got messed up they sent the correct order same day with really fast support and got the correct order the next day free of charge would recommend 👍🏼