Vape Globe Reviews 134

Arrived in 3 days exactly what I ordered. Excellent value

As usual, first class service from start to finish.

My order is missing 4 packs of pods.
I’ve messaged but not yet had a reply.
Assuming the 4 missing packs are received soon then I can’t fault the price or delivery.

First couple of orders were okay, recent order was completely wrong and waited over 7 days for a 2-3day Royal Mail delivery. I will not use them again as they also haven’t responded to two emails. Not great for an extra few pounds of saving.

I’ve been waiting over a week for my items despite them clearly stating on their website that orders are despatched within 1-2 working days via RM Tracked. Royal Mail still haven’t received the item according to the tracking number despite them sending me an email to say it had been despatched! Sent many emails and they will not reply and there’s no telephone number to call! Very disappointed and they have had my hard earned money for over a week now! Very disappointed.
Addendum to above, I’ve had notification from Royal Mail this morning that my parcel has been delivered which I presume it has, so thank goodness I got my items eventually. However, have now lost faith in this company (first few orders were fine) so will unfortunately not be using them again!

Ordered a week ago. Nothing received and tracking not updated. Tried to contact twice with no response!

Placed an order on January 19th. At 9.20pm on January 28th it’s still to arrive.

Dispatch email arrived on January 24th after three unanswered contacts, two by email, one via online contact form.

The order also had 2 (out of 3) items removed without communication.

Avoid at all costs. Terrible service.

Never received my order! Sent multiple emails and no response. My bank is currently trying to reverse the transaction. Avoid!!!

I’m out of pocket £300 after placing a large order as I buy in bulk for myself. Nearly 2 weeks ago I placed the order and still not received. No reply to emails or through their website. I am so upset!!! I need to wait a while to do a claim back through the bank. Do not use this company. I’ve also noticed they said they have 5* on trust pilot. Well isn’t that a lie!!

Ordered nearly a week ago with next day delivery and still not been dispatched ! No reply to emails either ! AVOID AVOID AVOID !

I’ve used this company for a while and honestly they’ve been great! Fast shipping and includes the products I ordered.

HOWEVER… I don’t know if they’re going through something at the moment as it has been a week since I ordered and I’ve still got nothing. No communication or anything despite me emailing them days ago. I’m legit just leaving this to possibly get a response (then I’ll remove it). I can’t go through my bank yet and I acknowledge it hasn’t been long…. But every day I wait is costing me an extra £6 on snus and I’d ordered the batch to try and manage my money🥲 the 1 star reviews have mostly been over the last month so clearly something is going on

Have not received my near £100 purchase I made a month ago

Have raised concern through the website and sent emails and had no reply whatsoever

Easy to order, quick delivery

Brilliant company. Was sceptical. Pods arrived. Plus discount code. Plus haribos. These guys know how to get shit done. 10/10 already ordered again

AVOID!!!

Like others, first few orders were great 3rd order I haven’t received and been nearly two weeks I haven’t had any response from them in the many emails sent!! Currently trying to get refunded through my bank!! Do not order!!!

Always save a few quid buying online

No communication since the 27th Dec about my order.

Ordered on 26/12 and didn’t receive order until 3/1 despite emailing twice no communication from seller on why my order was taking so long or any indication that it would take longer on their website will not order from here again

First 2 orders were great, cheap and quick delivery. Then my last order missing items. Emailed them several times with no reply. Worst customer services ever. Left without products and no refund. Definitely won't be ordering from them again.