Vapezilla Reviews 156

Antwoord van Vapezilla

6 jan 2025

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our prices and shipping speed. Providing great value and fast service is a top priority for us, and it’s wonderful to know we met your expectations.

Antwoord van Vapezilla

6 jan 2025

Wow, thank you for such an amazing review! We’re delighted to hear that you love our selection of vapes and appreciate our competitive prices. Your kind words about our customer service team mean the world to us. Resolving conflicts and assisting our customers promptly is something we take great pride in.

It’s feedback like yours that motivates us to continue providing the best possible experience

Antwoord van Vapezilla

6 jan 2025

Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.

Antwoord van Vapezilla

6 jan 2025

As outlined in our site rules, the delivery status is determined based on the information provided by the carrier. Additionally, in the support section, we’ve detailed how you can follow up directly with the carrier for further assistance.

Please note that your carrier is GLS, not FedEx, and the tracking number was provided to you in the previous support ticket. You can use the tracking number to check the delivery status or to contact GLS directly for further clarification.

Antwoord van Vapezilla

6 jan 2025

Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.

Antwoord van Vapezilla

6 jan 2025

Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.

Antwoord van Vapezilla

6 jan 2025

Thank you for your kind words! We’re so happy to hear that you enjoy ordering from Vapzilla. Your satisfaction means the world to us, and we’re grateful for your continued support.

Antwoord van Vapezilla

13 dec 2024

Hello,

Dear Christopher,

The issue with your order is that it was made using someone else's card, and as a result, it has been flagged as fraudulent and suspended.

We have sent you several emails regarding this matter. Even when you contacted our support team recently and mentioned legal action, we promptly responded. However, it appears that the email address you provided has caused delivery failures, preventing our messages from reaching you.

Additionally, we were unable to contact you via the phone number provided. If you could message us from an alternate email address, we will immediately share all documentation showing our efforts to resolve this issue and contact you.

Thank you for your understanding, and we look forward to resolving this matter.

Best regards,

Antwoord van Vapezilla

12 dec 2024

Thank you so much for your kind feedback! We're thrilled to hear that you found our website easy to use and that the way we group vape juice by brand has been helpful. Saving time and making your shopping experience as smooth as possible is exactly what we aim for!

If you have any suggestions for further improvements or features you'd like to see, feel free to let us know. We truly appreciate your support and look forward to serving you again soon!

Best regards,

Antwoord van Vapezilla

12 dec 2024

Thank you for your kind words and recommendation! We’re thrilled to hear you’re happy with our fast service and quality products. It’s great to have you as a customer, and we look forward to serving you again!

Best regards,

Antwoord van Vapezilla

12 dec 2024

Thank you for your amazing feedback! We're so glad to hear you had a great experience and look forward to serving you again soon!

Best regards,

Antwoord van Vapezilla

12 dec 2024

Thank you for your feedback! We're glad you found our website easy to use and enjoyed our wide product selection. We look forward to serving you again!

Antwoord van Vapezilla

12 dec 2024

Thank you for your wonderful feedback! We’re thrilled you found our website easy to navigate and appreciated our customer service, pricing, and products. We look forward to serving you again!

Antwoord van Vapezilla

12 dec 2024

Thank you for your wonderful feedback! We’re thrilled you found our website easy to navigate and appreciated our customer service, pricing, and products. We look forward to serving you again!

Antwoord van Vapezilla

25 nov 2024

Dear Kelly,

Thank you for taking the time to share your feedback with us. We greatly value your input as it helps us improve and grow.

After reviewing your orders, I would like to clarify a few details for you:

Your Order History:

First Order: Delivered in 3 days
Second Order: Delivered in 4 days
Third Order: Delivered in 5 days
Fourth Order: Delivered in 9 days (This delay was due to an issue with the shipping company, which we resolved immediately upon receiving your ticket.)
Points System:

We offer at least 3% cashback on all orders, deposited directly into customers' wallets, without any restrictions on its use.
This cashback rate increases during festivals; for example, it’s currently 7%, meaning for a purchase of $100, you receive $7 directly and instantly in your wallet.
Our system is designed to provide more value than traditional points systems by avoiding complexities like converting points or usage limitations.
To view your wallet balance, simply log in to your account using the email address registered with your purchases.

We sincerely appreciate your support and look forward to continuing to serve you. If you have any further questions or concerns, please don’t hesitate to reach out.

Best regards,