Vape Nation is Terrible. I ordered 17 vapes due to the discount. Six vapes did not work right out of the box. I tested them all. Two vapes leaked oil. I ordered 3 of one of the CZAR CX-15000 stopped w... Toon meer
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Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... Toon meer
Bedrijf heeft geantwoord
I should have ordered from a different vendor, I’m waiting over a week for a $400 order. I found the same item on a different site for the same price. But wait for it 2 day free shipping! I will neve... Toon meer
Bedrijf heeft geantwoord
Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.
Contactgegevens
359 Van Ness Way, 90501, Torrance, Verenigde Staten
- (888) 498-2767
- support@vapornation.com
- vapornation.com
1,3
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4K reviews
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Great experience ordering a small part
Great experience ordering a small part, easy ordering and arrived quick!
23 mei 2019
Review zonder uitnodiging
Honest and straightforward
Fast, straightforward service. Honest too; they really are authorized retailers for Pax (confirmed by Pax).
22 mei 2019
Review zonder uitnodiging
I am a recent cancer patient
I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product list. I could not be better pleased by this specialized and unique shopping experience managed by an extraordinary employee. His number is #327.
21 mei 2019
Review zonder uitnodiging
Quick and Easy!
21 mei 2019
Review zonder uitnodiging
The process was easy enough my only…
The process was easy enough my only challenge was not knowing enough to really make a distinction between one thing or another.
21 mei 2019
Review zonder uitnodiging
After chatting with receptionist I was…
After chatting with receptionist I was able to
Place order on correct site.
21 mei 2019
Review zonder uitnodiging
Dependability & Good Cust. Svc.
I have been dealing with Vapor Nation for the past four years and have never had a problem. My first purchase was a Kandy Pens vape. It burned out after a couple of weeks, and when Kandy Pens wouldn't make it right, John in Vapor Nation's customer service did. Their customer service is what keeps me coming back.
21 mei 2019
Review zonder uitnodiging
Ordered from site was straight forward…
Ordered from site was straight forward and just hoping the Vapes I bought will last more than a month or in my last case about 10 days
20 mei 2019
Review zonder uitnodiging
It wasn't good or bad it was the…
It wasn't good or bad it was the internet
18 mei 2019
Review zonder uitnodiging
[This is my third purchase from Vapor…
[This is my third purchase from Vapor Nation and as always it was easy and secure. I'm looking forward to using my new vaporizer.
18 mei 2019
Review zonder uitnodiging
Fast and Easy!
Easy peasy, find your product and place your order! Simple!
17 mei 2019
Review zonder uitnodiging
Super fast delivery...for free !!
Super fast delivery...for free !!! Great prices. Will be doing buisness agian.
17 mei 2019
Review zonder uitnodiging
Rec'd quickly
17 mei 2019
Review zonder uitnodiging
The products are fine if you can get…
The products are fine if you can get the company to send you the part you asked for. I received the wrong part twice in a row. This review is for the ordering process and the accuracy of how the company responds to specific orders for parts. They suck at that.
15 mei 2019
Review zonder uitnodiging
Antwoord van VaporNation
We greatly appreciate you reaching out to us!
We are very sorry for any inconvenience this may have caused you! We will certainly be looking into this with our executive team to make sure the correct items are being sent. We'll be reaching out to you by phone to discuss your experience.
Thank you for choosing VaporNation and have a great rest of your day!
Regards,
VaporNation Customer Service
great and fast delivery
15 mei 2019
Review zonder uitnodiging
Best prices and great products!!
15 mei 2019
Review zonder uitnodiging
Good deal on a "Mother's Day special"…
Good deal on a "Mother's Day special" but coupon code wouldn't work. Web site easy to navigate, My first purchase from VN so I'll need to see how shipping time goes.
15 mei 2019
Review zonder uitnodiging
charged card, no shipping, etc
charged card, but didn't ship product. can't find a phone number to call them. did a chat and requested cancellation and refund to my credit card. never will order from them again
14 mei 2019
Review zonder uitnodiging
Antwoord van VaporNation
Thank you very much for reaching out to us!
We are very sorry for any inconvenience that may have been caused on our end! We are seeing that all of your orders were shipped out on time and that you called in for a separate inquiry. We are not seeing a chat or request for refund in our communication with you. We want to make sure you that you have received everything that you've been promised, so we'll be reaching out to you by phone as soon as possible!
Thank you for taking the time to review us! We greatly appreciate your feedback!
Regards,
VaporNation Customer Service
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