Varsovialiving Reviews 

Zamówiłam nowoczesny zegar ścienny, przyszedł w dwa dni, dobrze zapakowany. Jakość materiałów pozytywnie zaskakuje, elegancko wygląda w salonie, cichy i bezproblemowy.

I ordered two ‘wooden’ bladed ceiling fans in June from this ‘Netherlands’ website. A couple weeks later one box arrives from China with a bunch of parts put in a box - not a manufacturers box - but a brown cardboard box that had clearly been opened at least once before. The blades were plastic and cheap looking. I wrote the company back and said I wanted a return and refund. The first emails from Emma the bot tried to bargain a way out eventually ending on I had to pay for the return and they would see. I contacted Amex and they said they are familiar with these companies operating out of china through the Netherlands. I filed a fraud charge and an awaiting an outcome.

Curious, I used the same email string an said they had sent me the wrong item. The bot answered as if never having heard from me before, apologised and the went on to explain that they have very tight profit margins and would I take a % refund and store credit.

I have since learned that you can send packages back to their clearing house in china a customs will not accept them.

The glass pendant lamp fits well in the living room and matches the design I had in mind. The packaging was secure, and the quality feels as described. The return policy was clearly stated, though I didn't end up needing it.