Vault Markets Reviews 436

I was opening an account with the broker. The process was very simple and easy. The people were very helpful and responded swiftly. My account was also approved easily than I thought. Thank you so much Vault markets teen

I was helped within minutes

Thank you for great service. CANDICE

“Thank you for your great service, MUSTAPHA.”

This broker is just scamming us, it’s been 6days and im still waiting for my money.

I gave them all the proofs of my deposit and their agents ignore me , all they do is send stupid emails.

What an amazing quick turn around and resolution by Mustapha at Vault Markets!

Quick swift and to the point response and resolution!

Thank you for your great service, MUSTAPHA

Candice was very helpful even though I am very angry with the broker since it has alot of mistakes 5 Star for Candice

I would like to request assistance regarding a pending order that did not trigger on my MT4 account.
Account Number: 4410634
Platform: MT4
Instrument: US30
Order Type: Buy Limit
Lot Size: 0.01
Entry Price: 45412.00
Order ID: 145743713
Date Placed: 20 March 2026 at 18:58
According to the chart on my platform (M30 and W1 screenshots attached), the market price moved below my buy limit level and reached approximately 45383, which should have triggered the pending order. However, the order remained pending and was not executed.

I really need Tick data showing Bid and Ask prices between 18:55 and 19:05 server time

Fast ,swift assistance with straight to the point advice..very impressed.
Candice keep up the good work!

LACAN YOU DESERVE MORE THEN 5 STARS !
THANK YOU FOR YOUR EXCPETIONAL SERVICE AND I AM STILL PROUD TO SAY I AM A HAPPY VAULT MARKETS CLIENT DUE TO PEOPLE THAT CARE LIKE YOU DO AND DELIVER THE SERVICE YOU DO !

THANK YOU SO MUCH!

Helped me in no time, thanks for your great service Toni

Great costumer service , and thanks for Chante for her fast response !!

Customer service is amazing, response time is satisfactory, fast withdrawals as well.

Customer support was on point.
It was a bit delayed at first but sorted everything out within a day (24hrs).

Top employer.. she helped me 2 days and she made sure I am satisfied

I am extremely disappointed with the service I received, which is by far the worst I have ever experienced. You failed to provide clear guidance on the document requirements for registering my account, resulting in me having to resubmit my documents approximately six times. Each submission was rejected without proper explanation. Only after numerous attempts was I informed that scanned documents were not acceptable and that the files needed to be in JPEG format. Even after submitting JPEG images, the documents were rejected again because I had not been told that the photos needed to include a background to prove they were original pictures. Additionally, you failed to advise upfront that all documents had to be certified, forcing me to visit the police station twice to obtain new certified copies. This lack of communication, clarity, and customer support caused unnecessary inconvenience and frustration.

Ive been trading with them since 2019 but as of late they have not been up to standard, At first I thought maybe they were adjusting to the new website and interface but its very evident now that this broker has gone to sh*t ,customer support is a joke ,deposits take days to get allocated ,I tried referring a friend and it took a full week for the account to be registered, all in all this is not a trustworthy broker anymore and anyone who wants to sign up with them is making the biggest mistake possible...

CHANTE was extremely helpful and quick to resolve my issue.
Thank you for the great service CHANTE.

Theres this one called Nanzeen,, very useless to the core. Vault Markets remove that person from office and let him go do the garden outside.

Great assistance and solved my issue regarding internal transfers. Timely responses. Thank you for your great service, CHANTE

Funds didn't reflect on my trading account and they can't trace it