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Vanilla Blush Medical Ltd Reviews 664

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Toon meer

Beoordeeld met 5 van de 5 sterren

I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Toon meer

Beoordeeld met 4 van de 5 sterren

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur leverancier
  2. Assistieve hulpmiddelen leverancier
  3. Maagdarmchirurg
  4. Medische benodigdheden winkel
  5. Apotheek

Geschreven door het bedrijf

Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.


Contactgegevens

Promotion box for Vanilla Blush Medical Ltd

Free Fitting Service.

We offer a free consultation fitting service with one of our experts.

4,8

Uitstekend

TrustScore 5 uit 5

664 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Very friendly and professional

Very friendly and professional. My order was dealt with in a timely and efficient way. Thank you.

30 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Coleen. Thanks for the 5 star review. Appreciate you taking the time to do this. Team VB

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Easy to order online and quick delivery. And great products to boot!

28 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi Dec, appreciate the review. Thanks so much. Team VB

Beoordeeld met 5 van de 5 sterren

fabulous product

fabulous product, excellent quality, game changer!

27 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi John. Thank you for taking the time to do this review. We are very happy you are pleased with our products. Wear with pride. Team VB

Beoordeeld met 5 van de 5 sterren

Excellent product (hernia support belt)…

Excellent product (hernia support belt) and very helpful staff.

8 november 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi Michael. Appreciate the review. Delighted you are happy with our products and our service. Will share with the team. Wear with pride. Team VB

Beoordeeld met 5 van de 5 sterren

Excellent service

Have been using Vanilla Blush for over 5 years and have always found them very helpful and knowledgeable. I receive emails from them reminding me that I am due another garment on prescription etc. then they organise it for me. Excellent service.

7 november 2025
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Antwoord van Vanilla Blush Medical Ltd

Carole, what a lovely review to read. Thanks so much for taking the time to do this. Team VB

Beoordeeld met 5 van de 5 sterren

Great service

Still never arrived due to an post thanks for the help guys

23 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi Brigid, sorry to see you have given us one star as the order has not arrived. I have taken the liberty to look into this for you. Your order was dispatched from our store on Friday the 24th of Oct. Left the UK 27th of Oct. As per email, you mentioned paying import fee, something that is not avoidable due to Brexit. If you have paid these fees the shipment will be released. If the fees have not been paid the shipment will come back to us. We can do a complete refund including shipment. I would allow a few more days for the shipment to arrive. Team VB

Beoordeeld met 5 van de 5 sterren

5 stars from me for the vanilla blush…

5 stars from me for the vanilla blush level 3 belt. After trying different brands of belts for the last 7 years since my surgery to get my ileostomy, I find the vanilla blush belts the most comfortable. I am very active person with agri contract work, a bit of farming, playing sport and coaching kids in different sports. I have the belts tested well. Will only use vanilla blush belts from now on. Thanks Nic and team at vanilla blush

4 november 2025
Review zonder uitnodiging
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Antwoord van Vanilla Blush Medical Ltd

Hi Derek. What a lovely review to read. Thank you for taking the time to do this. We really appreciate it. Team VB

Beoordeeld met 5 van de 5 sterren

sehr zufrieden

diese Unterwäsche sieht nicht nur gut aus, sie ist auch wirklich für Doppel-Stomaträger geeignet

8 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi Erikar. Thank you for the five star review. Wear with pride. Team VB

Beoordeeld met 1 van de 5 sterren

The belt ends curls up and the velcro…

The belt ends curls up and the velcro is irritating my skin.

I think the vest would be a better option. So could I get one of those, please.

12 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi Alan. Sorry to see you’ve given us a one star review. I’ve looked into this and have emailed you. We believe Blanche will get great benefits from the vest but wish to make sure she’s putting the belt on correctly to avoid any underlap of Velcro not meeting the receiver properly. I’m confident we can assist and hope you will review our service with a better review next time. Team VB.

Beoordeeld met 5 van de 5 sterren

Exceptional service!

Nicola and Kim at Vanilla Blush are welcoming and friendly. But more than that they are knowledgable and professional. We learned more in our first visit to Vanilla Blush than we had in a long time! My husband was at ease and comfortable with the clinic space, Nicola's professional input and the support garment informarion. We hope our relationship with the team continues as their wealth of knowledge and expertise is invaluable.

30 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Thank you so much for this wonderful review. We are so happy you found our service helpful. Wishing you both all the very best. Team VB

Beoordeeld met 5 van de 5 sterren

Hernia support for a parastomal hernia

Every experience I have had with this company has been extremely professional, reassuring and knowledgeable

1 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Thank you very much, Fiona. Really appreciate you taking the time to review us.

Beoordeeld met 5 van de 5 sterren

For Beginners / experienced

Informed of all medical assistance that would help me
Very pleased I went to open day and was Informed how they could help me as I have a hernia these people are so clued up on the complicated stoma stuff.
At the open day it was packed and very hot ! The lady made me feel that I mattered!! And was there for all at her stand! Really appreciated 👏💐

19 juli 2025
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Antwoord van Vanilla Blush Medical Ltd

Hi Lucy. Thanks for this lovely review. We are so happy to read your comments and have shared them with the team. Team VB

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, very much focused on the individual.
Superb quality products that I’ve used since I’ve had my stoma and I couldn’t manage without them

29 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Angela. Thanks so much for this wonderful review. So happy you are happy. Team VB

Beoordeeld met 5 van de 5 sterren

Great service.

Excellently made garments.perfect service.Agents very helpful.

29 oktober 2025
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Antwoord van Vanilla Blush Medical Ltd

Jacqui, how kind of you to take the time to give us this review. Team VB

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