DO NOT BUY FROM THESE SCAMMERS
I purchased (2) what was supposed to be heated shawls. When I received the shawls, it was immediately determined that both shawls were defective. I asked for a refund but my request fell on deaf ears. Based on what the company's "Return Policy" stated, I contacted the company only to learn that their policy was a blatant LIE! Because I would have to return the shawls to CHINA, the company refused to provide me a shipping label and informed me that I would have to pay the shipping costs! After countless emails back and forth with this terrible company, I filed a dispute with my credit card company and I am hoping that my issue is resolved and I receive a refund. As of April 2026, I am still awaiting resolution.
In summary, Vekvek is a deceptive company that does not follow their own policies and should be banned from selling on the Internet. The products I purchased from this company were poorly constructed and completely WORTHLESS!!! I will be providing this same review to the BBB as well as other platforms to warn consumers of this scamming company!
This horrible experience with Vekvek has caused me to not order ever again from companies like this one that scam customers. Future orders will only be placed through Amazon!








