I ordered a two part car seat
I ordered a two part car seat: cushion and back, and it was specific for a Honda. Only the back part arrived. Useless without the seat cushion and nothing to attach to as it needed the seat cushion . I told them. Their first response was they would send the missing part. Then they changed, and lied, saying I misunderstood and that I had the whole item (I sent photos of just the back part I had received, as they requested) . I sent them a photo of the original item on their web site only to find they had removed it from their web site. Every email was a lie. They finally refunded me but subtracted the shipping cost to return the back part. They said they would send a shipping label. It never came (because they know the back part alone is useless)
I would not recommend this company to anyone. Receiving half of what I ordered is one thing. To then constantly tell lies in every email response is totally unacceptable.
S.M.
CT




