Veriheal Reviews 1.106

My ultimate goal is to achieve my MMIC (medical marijuana identification card) for California. Getting a doctors approval is one of the steps. For California to verify the doctor a short fax is sent to the doctors office and once they respond you get your MMIC. I am unable to get the needed information. I can't get a fax number or the address. Without this information I can not apply for my MMIC. It is now Thursday and I have been trying since Monday and I still don't have the information. I received an email with half the information and was told that was it. No fax number and no address. This does not work. So far this has been a rip off if you want your MMIC.

This has to be the worst company you can go with.

They made me pay them to re-up their service saying my MM certification would expire this month. So I paid them and I did the teledoc visit. When I went to the state website to actually renew the card, my card wasn't expiring for 7 more months and you can't renew it until 60 days prior to expiration. So I had to pay to re-up my certification now but I'm expected to remember to go to the state site 5 months from now to actually get my card renewed.

I started with Veriheal when I got my initial card years ago so the renewal dates should be around the same time. If something changed that created this 5-7 month gap between renewing with them and renewing the actual medical card with the state, they need to deal with that, not make it more difficult on their customer. Nobody has been able to explain why my certification and my card now renew months apart.

(There's actually more BS that went on here regarding Veriheal just trying to get your money ASAP even if it's going to complicate getting your certification renewed, but I'll be back to explain that part if I don't get my money back)

In addition to all of this, I needed to get a number from the Veriheal appointed doctor every year when I renewed and have that number ready when I go to the state website to renew the actual card. This year the Veriheal appointed doctor didn't mention the number so I asked about it. He said I don't need a number anymore. When I went to the state website I learned about the part where I can't renew my card for 5 more months AND it was asking for that number that the doctor said I don't need.

Do yourself a favor and go with someone else. Just google. There are cheaper options now and I doubt they make it as complicated as Veriheal does.

Renewal has never really gone smoothly with hoops to jump through or some other kind of hiccup, but it's never been this much of a problem before. Also, In shopping around I'm starting to see that other companies that do what Veriheal does take care of a lot of the hoop jumping for you.

(UPDATE: I am dealing with two of those other companies now and they walk you through everything, unlike Veriheal where they email you that there's a problem and it's holding up your certification but give you a link to click and leave you to try to figure out how to fix it on your own)

UPDATE: I have asked three different people if I can just get my money refunded so I can go with a competent company and all three either don't respond or respond without mentioning my question about the refund.

HERE'S ANOTHER UPDATE: Nobody is responding to emails now because these people aren't to be trusted and they saw the word refund. I just tried to call the phone number in one of their email signatures and the phone number is not in service. Pathetic.

These people are bad at what they do and they run the place like a fake jewelry kiosk in a shopping mall.

Go with someone else. Anyone else.

And save the response, Veriheal. If you could email a response to your customers' questions in as coherent a fashion as you respond on here once people are fed up with you, you might not have to respond to all these bad reviews in the first place. It's you, not us.

Awesome service.

Too much competition for their high prices; they want $179 every 7 months, can't even imagine what they are charging new patients. Go anywhere else that won't try and lock you into insane prices. No way to opt out of their sales emails, promoting a generous discount for $159 😂... I now pay $99 every 7 months.

Would give a zero but can’t! Total scam!

If you are reading this, please beware. My experience with this company left me convinced this is a scam. They move you through the channels VERY quickly to catch you off guard. They will tell you that you can get a refund if you cancel your appointment or are not approved but they will keep a portion. If you decide to work with them, SLOW DOWN. Take the time to read the terms and conditions, ASK QUESTIONS and do not let them book your appointment until you fully understand what "service" they are providing (in NJ, you will still need documentation from a doctor with a long established history with you and is part of the state medical Marijuana program. They will not tell you this up front.) From my experience, this company is morally gray and will take advantage of you using hidden "terms and conditions". Please beware.

This review is in regards to my last review. I stated that it was likely a scam but come to find out it ABSOLUTELY is! I just had a appointment with a REAL place and everything went thru appropriately. When I went to check the status of my card using veriheal they didn't even enter my certification as soon as i got off the phone with the new place i went to check my status and my certificate was immediately on there!! i HIGHLY do not recommend going to this place!!!

Pros: Quick Appointment Setting
Cons: Lack of Upfront Pricing

As a new patient in the state of Florida, I am shocked at the pricing of Veriheal's services.
Veriheal is losing me as a patient and a customer because of their lack of upfront pricing and policies. Honestly, I feel scammed.

When I first consulted VH to schedule an appointment, I was very pleased with their timeliness in matching me with a local doctor that would see me the same day, and their fee of $149 seemed reasonably priced for the consultation. I was happy to be able to walk out of the office and visit a dispensary that afternoon.

At my initial consultation with my doctor, I explained my conditions of chronic pain and auto-immune disease, as well as my current levels of THC and CBD consumption. I told them that the current recommendation of 2.5 ounces on a floating 35-day window (a specific of the Florida dept. Health) would not be enough to effectively manage and treat my conditions and that I would need a smokeable allotment increase.

My Doctor's reply was this: "The State Department doesn't approve allotments for new patients; they want to see you are actually using your allotments before they approve the increase." He then instructed me to contact his office after "a couple of weeks" to see "how I'm doing."

After 3 weeks of obtaining my medical card, I had reached my allotment, and was told by the dispensary they could not sell me any more flower. Not only this, but the amount that I would be able to purchase in the coming days after I hit the 35-day window, would only be in smaller amount like an eighth here or a quarter there. (Which locks me in to paying a higher price per gram)

I reached back out to the doctor and was not met with a timely reply. It took a 2nd follow up call to VH's customer service before I actually received a response from my doctor, which took nearly another 3 weeks before they contacted me. So, after a month and a half of waiting, I finally have the discussion of allotment increase request with my doctor, whom told me that it would be "no problem" to put that request in right away - but that it would be ANOTHER $125 to process this!!!! So let's add this all up, $149 + $77 (state fee they have no control over) + $125 = $351.

As someone whom makes less than 24,000$ a year, 351 bucks is a huge hit. And that doesn't even include the cost of the medicine. Had Veri-Heal or my Doctor been upfront about the cost of the allotment increase, I might have reconsidered my enrollment in the program.

Now, I am left with a choice of either paying VH more money just so I can have effective relief, or consider transferring to another doctor. Fortunately, some office's give a discounted fee for transfer patients that is less than that and can approve me up to five ounces off the bat - so you can guess where I'm going to take my money.

Goodbye Veriheal!

I was very skeptical when I applied given the state that I live in but it was quick fast efficient and the only one time payment I had to do was $99 everybody was upfront transparent and with their help I was able to get control of my epilepsy.

I had my appointment with Veriheal doc a week ago. I got the certificate the next day. I applied to the state of Oklahoma and was informed today that my birthday was wrong on the certificate and they rejected my application. I chatted with an agent online this morning. He assured me the dr would fix the issue. At the end of the day I had heard nothing so I called customer service to learn that nothing had been done. No ticket opened. The agent I spoke with gave me a ticket number. I went online the next morning and finally got someone to contact the dr. I had the corrected form within the hour. I lost about a week, but other than that the process was easy.

I applied for my marijuana card through Veriheal, did the physician telephone interview, registered and filled out the forms with Illinois website and after over 2 months - nothing. The state website which I registered says stsus initial application and status as awaiting certification. Call to Veriheal and live chat was unproductive. Just a run around and the same information I originally had on applying

OK, turns out that the Illinois cannabis card website is incompatible with smartphones, so some buttons don't show up. Went to website on computer and made payment. Website is not user friendly at all.

One star is too generous.

I found Veriheal online, as I have obtain medical marijuana certification in multiple states over the last 5 years and Veriheal had a great rating.

I went through the online process, creating an account and requesting an appointment; before I finished requesting the appointment, I stopped, as I noticed that there was a listed requirement for medical records, which I unfortunately do not have given much of my personal items have been lost across multiple moves, and obtaining documentation is extremely difficult once you are no longer a patient, as anyone in the health care/medical marijuana industry may have experienced.

I stopped signing up, however I received a call from a Veriheal associate who assured me these requirements were NOT necessary. I clarified with the associate, stating I would NOT be able to obtain this documentation. He assured me this was not necessary, so I moved forward with a discounted payment. All should be good.

However, they took my money, missed my appointment by over an hour, and had conflicting information given to me by all parties about all pieces of the process.

The doctor was requesting the documentation I was assured was not necessary. The appointment was missed completely. When I called once the official appointment was over, they stated the doctor had been on the line still with another patient, which was also unture, given the doctor left me a voicemail stating that she could just not get her computer to work to sign in.

When I called today to request my money back, the associate gave me the run around about their process and how I would be required to pay a fee for cancelation, and that as of now the doctor is requesting the documentation and there is nothing they can do. I requested a supervisor, which I never got, but was then told about the process for full refund.

All in all a TERRIBLE experience. I highly recommend anyone seeking treatment and CARE do NOT use Veriheal services.

Wonderful company with the quickest, easiest medical aid experience of all time.

One star is an overstatement. They charge you all this money and can't even do their job right. I was charged $200 to renew my certification months before it expired. Had my appointment the doctor said I was good to go and renewed my certification and said he'd get it sent over. A few months later I got my email from the state reminding my card was close to expiring in 30 days I paid them that night so my card would come in before my card expired so I wouldn't have any interruptions. Well my card expired my new one never came in it has been about 4 weeks since I paid it I checked the state website to find out the doctor from veriheal never sent it to the state like he stated so now I have been fighting with veriheal for 5 days now trying to resolve an issue that should of never been an issue especially with the prices they charge. I can't even get an answer as to why it was never sent over in the first place. I will not be going through them again. I do not recommend to anyone

They’re fast ,effective and helpful.

Amazing service! Helps you thru the process!

Veriheal is my fav it'd in and out process im very thankful what I like is we can set up appointments right away and the staff are very helpful thank u for 5 yrs

Everything went smooth and easy. Approval was quick once i provided my info and the long part is waiting to be put onto the registry to get the MM card. So far so good.

They were very friendly and quick and easy with the whole process. Simple!