Vertu Motors - BMW Exeter Reviews 

355
TrustScore 5 uit 5

4,9

Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Everyone, especially Celi, at Vertu Honda Exeter was very polite, friendly and helpful and made sure we understood everything involved in the purchase of our new car. We were kept well informed of pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really friendly company who applied no pressure but were warm and funny. Andy was considerate and friendly, taking plenty of time to talk me through all of the features of the car. Mathew was charming... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We called into the dealership just to have a look and experienced good old fashion "service' and were looked after really well. We werent rushed and just given the facts so we could make up our minds... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - BMW Exeter

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Verenigd Koninkrijk

  • 0330 012 2325

4,9

Uitstekend

TrustScore 5 uit 5

355 reviews

5 sterren
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2 sterren
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4,9

Alle reviews

(355)

12.621 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

An excellent dealership

I used this dealership last year when we were replacing my wife's Mini, although we ended up buying a car from a dealership in North Wales the salesman was exceptional he couldn't do enough for us.
Earlier in the year we used the service department to service her mini once again exceptional service, quick and efficient.

On this occasion I decided to replace my own car for a BMW. I looked for a deal through Carwow there were a few hiccups in the first instance but I was contacted Neil, he went above and beyond. He couldn't have worked hardy, I would totally recommend this dealership on all fronts bmw, mini and service department.

21 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Really slick process

Really slick process, great service from the team in Exeter.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

New BMW X3

Gav provided a fantastic service form start to finish

18 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Very pleased to have dealt with Vertu…

Very pleased to have dealt with Vertu JLR Exeter. No hard sell, polite team of people and spent time helping us.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Anthony Pullen and the team were…

Anthony Pullen and the team were extremely helpful and made the experience of purchasing a new car at a difficult time for Jaguar Land Rover run smoothly.

15 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Beoordeeld met 5 van de 5 sterren

All the staff were very professional.

All the staff were very polite, helpful and professional. We encountered an IT issue, which was beyond their control, during my car purchase. Everyone endeavoured to resolve the issue as quickly as possible whilst keeping me informed at all stages. Extremely good customer services. The vehicle was prepared to the highest standard and the handover was very thorough. Highly recommend a visit when you're looking for your next car.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

10/10 recommendation

Couldn’t recommend Sean Morris enough. He continuously made sure he updated me every step of the way and made it hassle free to work around my working hours.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Good morning Ibrahim. Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

so helpful and friendly

Sean was so helpful and friendly, he made the whole experience of buying the car so clear and easy. Great attention to detail.

11 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

I recently dealt with Anthony Pullen at…

I recently dealt with Anthony Pullen at Vertu Exeter and the service was absolutely outstanding. From start to finish, everything was handled with the highest level of professionalism. Anthony made the whole process smooth and stress-free, and his friendly, knowledgeable approach gave me complete confidence. I honestly cannot fault the service I received and will definitely be returning to Vertu in the future. Highly recommend!

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Good afternoon Rich. Thank you very much for leaving us a review. Customer feedback is extremely important to us. You have left your review for BMW Exeter. I believe Anthony is located at Land Rover Exeter. We kindly request if you could please leave a review for Vertu Land Rover Exeter so that Anthony receives the credit he deserves. Many thanks. Dean

Beoordeeld met 5 van de 5 sterren

Excellent service from Vertu BMW Exeter…

Excellent service from Vertu BMW Exeter and particularly sales executive Jack Payne. Finding the right new car, at a good price, a good trade in value, and a seamless process from start to handover, was all part of the customer focused service. Highly recommended for anyone thinking of a new BMW.

25 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Good afternoon Clive. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Beoordeeld met 5 van de 5 sterren

I preordered a dacia bigster 1.8 hybrid…

I preordered a dacia bigster 1.8 hybrid journey back in may, and it was ready for collection today. I am as amazed by the car as I am the service I received. My sales executive steve wells was really great through the process, and went the extra mile to ensure I was happy with every aspect of the handover, and spend time with me showing me the cars vast array of advanced systems and features. He has been wonderful throughout, keeping me updated with progress of the order, and clearly and concisely explaining each and every aspect.

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Good morning, Lee. Thank you very much for leaving us a review. Customer feedback is extremely important to us. Could we please ask you to update the dealership on your review to the correct dealership so we can send your review over to them. Many thanks, Danielle

Beoordeeld met 5 van de 5 sterren

Excellent job and quality repair

Excellent job and quality repair.

Very good regular communications and they overcame spares shortage problems in the market which delayed overall repair time.

23 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

They look after me all the way very…

They look after me all the way very much appreciated all the help and information they gave me

25 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Good morning Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Friendly professional service

Will Leonard made my buying experience pleasurable at Vertu Exeter. He was friendly and professional. The whole team were very friendly and made us feel valued. I would definitely recommend them.

29 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Buying a new csr

Excellent service I did not feel rushed into buying my car. The salesman was very helpful & knowledgeable.

26 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Exeter

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Smooth Hand Over

Warm welcome to the showroom. Lovely friendly staff.

Throughout the process, everything explained in detail by Richard Perrett.
Overall a good experience.

29 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - BMW Exeter

Antwoord van Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

The service was excellent

The service was excellent. Harrison was very helpful not only regarding the car but in assisting with my phone.

29 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - BMW Exeter

Antwoord van Vertu Motors - BMW Exeter

Good afternoon. Thank you so much for your kind words! We are so happy to hear that Harrison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Both Dani & Amy were extremely helpful

Both Dani & Amy were extremely helpful, friendly & most importantly, professional in their dealings with us throughout the purchase procedure & should my next purchase be with Vertu, I would hope to seek out their services

30 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - BMW Exeter

Antwoord van Vertu Motors - BMW Exeter

Good morning William. Thank you so much for your kind words! You have left your review against BMW Exeter. If possible, could we kindly ask that you leave your review against our Vertu Renault Exeter so that Dani and Ami receive the recognition they deserve? Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

New Mini Cooper

I received my new car from sales specialist Charlotte she was amazing and super enthusiastic, always helpful to answer all my questions and helping me set up my new car would always recommend mini

29 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - BMW Exeter

Antwoord van Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Perfect

I looked at a JCW a while ago and the figures didn't add up. The man I spoke to at the time Curtis said he would keep me in mind and if and when the figures added up he would contact. He duly did this someone keeping their word means a lot. The process started and Charlotte dealt with the whole process, she is superb, personable and helpful. The whole process was smooth and an enjoyable experience. Nothing is too much trouble even when dealing with a Techno Phoebe like me. I have bought cars off the company for years from BMW M Cars and for the last years Mini. In their old Guise and also now VERTU. I would recommend to anybody. Thank you VERTU Exeter.

27 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - BMW Exeter

Antwoord van Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Curtis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

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