Friendly, helpful staff. No pressure. All queries answered. Phoned or messaged as arranged, felt valued. Showroom spotless, staff welcoming, was acknowledged on arrival and offered assistance. C... Toon meer
Bedrijf heeft geantwoord
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Friendly, helpful staff. No pressure. All queries answered. Phoned or messaged as arranged, felt valued. Showroom spotless, staff welcoming, was acknowledged on arrival and offered assistance. C... Toon meer
Bedrijf heeft geantwoord
There was a good selection of vehicles that we were interested in. Once we decided on the vehicle we wanted the process was very straightforward. We were looked after by Karen and she was wonderf... Toon meer
Bedrijf heeft geantwoord
Excellent service by Sam . She was friendly,knowledgeable and answered all our questions . We love the car too
Bedrijf heeft geantwoord
James Silvester was our sales consultant, and he explained the process very well. There was no hard sell, and James was always quick to respond to our questions. James was knowledgeable and very profe... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
14a Marsh Barton Road, Marsh Barton, EX2 8NT, Exeter, Devon, Verenigd Koninkrijk
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Vertu Dacia Exeter. Excellent service. Easy process to buy and exchange a car. Staff helpful and friendly. Nathan was a great salesman. Thanks

Antwoord van Vertu Motors - Dacia Exeter
I have been a loyal customer for nearly 6 years and will never use again. The reason, I was sold a service plan for 3 years service plan, which initially was missold the price and then had to suck up an extra £13.99 a month after the sales executive forgot to say the price we were quoted which was supposed to include this, didn't. The dealership in Exeter did not want to budge on this so had to absorb this. Then today went in today for my final 3rd year service only to be slapped with a bill of £625 for the final service as we were 1800 mile over the 30000 miles. At no point was it explained that it had a 30000 mile limit or the service plan would not be valid. So I was mis sold this completely. They said it was up to me to read the terms and conditions. I reiterate at no point was this 30000 mile exclusion limit. I will never use this company again for any thing. They agreed to reduce to £380, but this reduction does not even cover the money I have paid out for this worthless service plan. Beware this sharp practice,. !

Antwoord van Vertu Motors - Dacia Exeter
The staff at Dacia Exeter were very helpful. The salesman spent time explaining the different functions of the car and was happy to answer any questions I had. The collection process was very efficient a first rate service.

Antwoord van Vertu Motors - Dacia Exeter
Friendly, helpful staff. No pressure. All queries answered.
Phoned or messaged as arranged, felt valued.
Showroom spotless, staff welcoming, was acknowledged on arrival and offered assistance.
Coffee area spotless, fully stocked on each visit. Coffee (latte) absolutely beautiful.
Test drives, informative, helpful and not stressful. Sales person chose routes to avoid road work delays, problems etc. Able to drive car slowly in traffic and on dual carriageway to get proper feel of it.
Whole experience was a pleasure. Would highly recommend them.

Antwoord van Vertu Motors - Dacia Exeter

Antwoord van Vertu Motors - Dacia Exeter
Great experience Tilly was so friendly and helpful, showing us different vehicles and helping us once we had made our purchase. I would recommend Vertu to friends and family.

Antwoord van Vertu Motors - Dacia Exeter
Just pick up a new Bigster from Dacia Vertu in Exeter. Following a test drive, with the help of Scott Hillier in sales, the model and spec we wanted was sourced. Very friendly and knowledgeable staff and excellent service. Very pleased with the car and a lovely drive. Would recommend.

Antwoord van Vertu Motors - Dacia Exeter
All options thoroughly explained. Good choice of cars. Friendly, knowledgeable staff. Will was excellent throughout the various processes.

Antwoord van Vertu Motors - Dacia Exeter
Stephen Wells was great from start to finish including a slight hiccup in the order process that he sorted out without hesitation.

Antwoord van Vertu Motors - Dacia Exeter
The sales man listened to my needs and wants and l actually bought a different car to the one l came in for.
The car l bought as recommended by Vertu suits e much better so thankyou
!

Antwoord van Vertu Motors - Dacia Exeter
very helpful & provided everything I requested. The process was a quick & easy purchase with thanks to the sales advisor, Eloise.

Antwoord van Vertu Motors - Dacia Exeter
I was very happy with the service provided. Two members of staff were happy to stay late on a Saturday so that I could have an initial test drive. I made sure I didn’t keep them too long - and very much appreciated their flexibility. The sales process was smooth and helpful - never pushy or pressured. They followed up with the information they said they would and clearly operated well as a team.

Antwoord van Vertu Motors - Dacia Exeter
This is the second Dacia I have PCP'd from Exeter Dacia, both time Sam has made the whole process seamless. She always communicates clearly and effectively, is always happy to answer any questions, and I would not hesitate to recommend her.

Antwoord van Vertu Motors - Dacia Exeter
Everything was explanned to me in great detail by Steve Wells with regards to all the high tech and gizmos on my Dacia Bigster Journey.
A great experience and marvellous customer service thanks to Steve.

Antwoord van Vertu Motors - Dacia Exeter
Great customer service especially by Kevin.

Antwoord van Vertu Motors - Dacia Exeter
Andre was friendly and helpful throughout the process

Antwoord van Vertu Motors - Dacia Exeter
Great experience buying a car with Karen. The service and communication was great, hassle free and no pressure to buy.
Helpful friendly team would definitely recommend.

Antwoord van Vertu Motors - Dacia Exeter
All the crew at Vertu Renault/Dacia are brill.
Excellent service from Scott in dealing with our upgrade from Stepway to Hybrid Dacia.
Impeccable service all the way.

Antwoord van Vertu Motors - Dacia Exeter
Great team and great service. Always feel welcome and valued

Antwoord van Vertu Motors - Dacia Exeter
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