The handover of my Renault 5ev was excellent. The wait was more than worthwhile. Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages. She was so... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and em... Toon meer
Bedrijf heeft geantwoord
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a... Toon meer
Bedrijf heeft geantwoord
Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Dacia Nottingham
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Verenigd Koninkrijk
- 0330 108 8697
4,7
Uitstekend
47 reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience from start to finish
Friendly, helpful and knowledgeable staff. Great customer service and communication throughout. Would definitely recommend!
14 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good afternoon Niki,
Thank you for your review. It’s great to hear the team were friendly, helpful, and knowledgeable, and that communication was strong throughout. We really appreciate your recommendation.
Kind regards,
Dean
The handover of my Renault 5ev was…
The handover of my Renault 5ev was excellent. The wait was more than worthwhile.
Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages.
She was so knowledgeable about the model and from the test drive onwards I had full confidence in her abilities and efficiency.
The actual handover was a joy, from unwrapping the car, having photo opportunities and reminders of basic controls for the drive home.
6 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good morning Mary,
Thank you for sharing such a lovely review. We’re really pleased to hear that the handover of your Renault 5 EV felt worth the wait and that the whole experience was enjoyable from start to finish.
It’s great to know Angel kept you well informed throughout the order process and inspired confidence with her knowledge from the test drive onwards. We’re also delighted that the handover itself felt special, from unveiling the car to taking photos and making sure you felt comfortable with the controls before heading home.
We hope you’re loving your new Renault 5 EV and enjoying every drive.
Kind regards,
Dean
Great service
We dealt with Barry at the Nottingham Renault store. Great service, quick delivery.
6 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Dear Hana,
Thank you for your feedback. We’re pleased to hear Barry provided great service and that everything was completed quickly for you.
Kind regards,
Danielle
Bought a golf gtd from them last week
Bought a golf gtd from them last week . Put a deposit down drove up from broadstairs to Nottingham (210 miles there) on bank holiday Monday to view the car . Abi came in on her day off to show me the car . Straight away offered coffee and time to look around the car . No pushy ness just any question were answered . Test drive was good and deal was done . Abi kept in the loop on the car and was delivered on the Friday . 5stars
4 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Dear Phil,
Thank you for taking the time to share your experience. We’re delighted to hear that Abi went above and beyond by coming in on her day off to assist you, and that she made your visit relaxed and informative with no pressure.
It’s great to know your journey to Nottingham was worthwhile, that the process was smooth from test drive to delivery, and that you were kept well informed throughout.
We hope you’re enjoying your Golf GTD and appreciate your 5 star feedback.
Kind regards,
Danielle
We were very pleased with the service…
We were very pleased with the service received. Communication was great and we at no time felt pressured to buy. Adrian was very knowledgeable and helpful with the entire process.
29 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Hi Laura,
Thank you so much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you were very pleased with the service you received at Vertu Dacia Nottingham.
It’s great to know that communication was clear throughout and that you never felt any pressure while making your decision. Adrian will be thrilled to hear your kind words — his knowledge and helpful approach clearly made a positive difference to your experience.
Thank you again for choosing Vertu Motors. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Positive customer service
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and email, assisting with all my queries quickly and efficiently. My R5 arrived within three weeks of order which was so exciting. The car is fantastic. So my experience was very positive from start to finish. So thank you Connor / Vertu Renault.
Two minor issues which were not so impressive though - firstly the sales advisors desks are situated at the glass window sides of the showroom which were extremely hot and bright when the sun was out. Also, the ladies toilet needs a decorate / upgrade.
29 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Hi Liz
Thank you so much for taking the time to share such a detailed and thoughtful review. We're absolutely delighted to hear that your experience buying the electric Renault R5 was such a positive one from start to finish.
It’s fantastic to know that Connor Seal made the whole process a pleasure for you. His willingness to work on his day off to accommodate your handover, combined with his excellent communication by phone, SMS, and email, really shows the level of dedication we strive for. We’re also thrilled that your R5 arrived within just three weeks — and even more so that you’re loving the car. Your kind words will mean a great deal to Connor and the Vertu Renault team.
Thank you as well for your honest and constructive feedback regarding the showroom environment. We appreciate you highlighting the heat and brightness near the showroom windows on sunny days, as well as the condition of the ladies’ toilet. Feedback like this is incredibly valuable, and we’ll be sure to pass your comments on to the management team so they can be reviewed and addressed where possible.
Thank you again for choosing Vertu Renault and for sharing your experience. We truly appreciate it and hope you enjoy every mile in your fantastic new R5.
Kind regards
Dawn
Very positive experience
Had a great experience with Vertu Dacia in Nottingham! Test drives and conversations did not feel sales lead, had a real chance to test the car out with child seats, on longer drive etc. All has been speedy and car delivered ahead of time! For now, 5 stars! Assuming servicing in a year to be smooth, I highly recommend. Will come and add addition in 12 months after first service.
Angel, the person we dealt with, was a pleasure!
28 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good morning Richard,
Thank you for your review. It’s great to hear that the experience felt relaxed and genuinely helpful, with plenty of time to properly test the car and make sure it suited your family’s needs. We’re also pleased everything moved quickly and that delivery was ahead of schedule. Angel will be delighted to know she made the process such a pleasure, and we really appreciate your recommendation.
Kind regards,
Dean
Barry !!!
Barry !!!! Everything very clearly explained. Great patience with us. Couldn't do more to help us. Various options available for us and not rushed to make decisions. A good experience
29 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good afternoon Marilyn,
Thank you for your review. It’s great to hear that Barry explained everything clearly, showed real patience, and gave you the time to consider your options without any pressure. We’re pleased you had such a positive experience.
Kind regards,
Dean
so smooth
we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a copy of his licence and off he went, ended up buying two cars a fiat 500 and a Citroen C1, when we collected the Fiat is was covered up and we had the big reveal being his 1st car it made it extra special for him, smooth all the way through. HIGHLY RECOMENDED!!! customer service at it's best!
24 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good morning Kevin,
Thank you for such a fantastic review. I’m really pleased to hear how easy and relaxed the whole experience felt, and that Jordan looked after you so well with no pressure at all. It’s lovely to know your son’s first car was made extra special with the reveal, and that everything ran smoothly from start to finish with both purchases.
Thank you for the recommendation and for choosing us.
Kind regards,
Dean
Very happy with the service and they…
Very happy with the service and they way they presented my new car was a good idea and very pleased with that
26 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Thank you for sharing your lovely feedback. We’re delighted to hear how happy you are with the service and that the presentation of your new car made the experience even more special. It’s wonderful to know it left such a positive impression.
Many thanks,
Chloe
10/10 customer service
Molly was excellent she really knows her stuff kept us updated and made our purchase seamless 10/10
16 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Dear Sandra,
Thank you for taking the time to share your feedback. We’re delighted to hear that Molly provided excellent service and that her knowledge, clear communication and regular updates helped make your purchase seamless.
Your 10/10 comments are very much appreciated and will be shared with Molly and the team. Thank you again for choosing Dacia Nottingham, and we hope you enjoy your new car.
Kind regards,
Liza
Had a fantastic experience from start…
Had a fantastic experience from start to finish. The team made the part exchange of my old car incredibly easy, offering a very fair price. They set me up with tailored finance that fits my budget perfectly, and the entire car sale process was transparent and stress-free. Five-star service!
23 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Dear Zbigniew,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a fantastic experience from start to finish and that the team made the part‑exchange process so easy with a fair valuation.
It’s great to know that the tailored finance solution suited your budget and that the entire purchase process felt transparent and stress‑free. Providing clear, supportive service is very important to us, so your five‑star comments are truly appreciated.
Thank you again for choosing Dacia Nottingham, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
No rush, no pressure, just a pleasure
Jake gave me all the time in the world to browse, ask a zillion questions, ponder and browse again before having a great test drive with laughter and fun.
I picked up the car yesterday and the whole team (including the General Manager) had got involved in drying off the rain so that I could enjoy the big unveil in the showroom!
I'm very happy with the service provided and 100% recommend Vertu Nottingham.
17 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Thank you so much for taking the time to leave such a fantastic review.
We’re delighted to hear that Jake gave you all the time you needed to browse, ask questions, and really enjoy the experience — complete with a laugh or two along the way! It’s great to know the test drive was both informative and fun.
We’re also thrilled that your car collection was memorable. The team truly enjoyed coming together to make the showroom unveil special, rain and all — including our General Manager, who was more than happy to get involved to ensure everything was just right for you.
Your recommendation means a great deal to all of us, and we’re so pleased you’re happy with both the car and the service you received. We hope you continue to enjoy many happy miles and look forward to welcoming you back in the future.
Kind regards,
Keith
Great customer experience
Adrian was courteous and polite . And walked us through a seamless handover ( part exchange)
14 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Hi there,
Thank you for the great 5‑star review. It’s lovely to hear Adrian provided such courteous, polite service and guided you through a smooth and seamless handover. He’ll really appreciate your feedback.
Kind regards,
Kerry
"Well done!" / "Nice work!" / "Great…
"Well done!" / "Nice work!" / "Great job!"
18 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Thank you for taking the time to leave this brilliant 5‑star review.
We’re delighted to hear your positive feedback for the team at Dacia Nottingham — “Well done”, “Nice work”, and “Great job” are wonderful to receive. Your appreciation means a lot to everyone involved, and we’re thrilled that your experience was such a good one.
If there’s anything more we can help you with, please don’t hesitate to get in touch.
Kind regards,
Liza
What a great sales experience ⭐⭐⭐⭐⭐
What a great sales experience. We popped in not really knowing what to expect having been to several car supermarkets and having an average to terrible experience. Right from the off Abi greeted us, even though she was in the middle of something else, made us feel really welcome and valued and spent so much time ensuring we had a great car at a great price with every extra we wanted. There was no pushy sales, she was just a natural, friendly, very knowledgeable and extremely helpful sales advisor. We had many questions and she answered all of them through email, phone or in person with compassion and a real effort to deliver. Thanks Abi, we won't hesitate to buy from you again!
11 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Hi there,
Thank you for sharing such a wonderful review. We're delighted to hear that you had such a great sales experience, especially after some disappointing visits elsewhere. It’s fantastic to know that Abi greeted you so warmly, even while she was in the middle of something, and immediately made you feel welcome and valued.
We’re so pleased that she took the time to help you find the perfect car at the right price, with all the extras you wanted — and that she did it all without any pressure, just friendly, knowledgeable, and genuinely helpful support. It’s great to hear she answered all your questions, whether by email, phone, or in person, with compassion and real dedication.
Your kind words mean a lot, and we’re thrilled you’d be happy to buy from Abi again in the future.
Kind regards
Dawn
Two new cars again from Vertu Dacia…
Two new cars again from Vertu Dacia Nottingham.
The test of any company is when things are not quite right.
Vertu Dacia Nottingham resolved these issues to an outstanding level and we are loving the new cars.
We will be going back to get our next cars from Vertu Dacia Nottingham.
Highly recommend them.
11 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good afternoon Gary,
Thank you for sharing this brilliant review. It’s fantastic to hear you’ve chosen Vertu Dacia Nottingham for not just one, but two new cars again — your loyalty means a great deal.
You’re absolutely right: the real test of any dealership is how they handle things when they’re not quite perfect. I’m really pleased to hear the team resolved those issues to such an outstanding standard and that you’re now loving your new cars. That level of care and commitment is exactly what we aim to deliver.
It’s great to know you’ll be returning for your next vehicles, and your recommendation is truly appreciated.
Wishing you many happy miles ahead.
Kind regards,
Dean
Very friendlystaff
The sales rep Jack was a very happy pleasant man ,told me everythingI asked him .showed me excellent customer service.Even the receptionist was very nice and polite.
16 februari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Good afternoon Wendy,
Thank you for your lovely review. I’m really pleased to hear that Jack made such a positive impression — being happy, pleasant, and giving you all the information you needed is exactly the level of service we aim for. It’s also great to hear that our receptionist was welcoming and polite.
Your feedback means a lot to the team.
Kind regards,
Dean
Dacia duster
Will hooley-thorpe .its the second car we have purchased from will .he is a credit to the company.he kept us upto date with all that was going on. Slight valeting issue on pick up .but will sorted it no problem at all.definatly recommend.
18 februari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Thank you for your review, David. We are pleased to hear that this is the second car you’ve purchased from Will and that he kept you updated throughout. We appreciate your comments regarding the valeting, and we’re glad to hear Will resolved this quickly for you.
Kind regards, Danielle
Excellent experience from beginning to…
Excellent experience from beginning to end. Mellisa was great - very informative, very knowledgeable & loads of patience explaining things.
19 januari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Dacia Nottingham
Thank you for your excellent review. We’re delighted to hear your experience was smooth from beginning to end. Mellisa will be thrilled to know her knowledge, clear explanations, and patience made such a positive difference for you.
We really appreciate your feedback.
Kind regards
Keith
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.