Bruno guided me through the process from choosing my vehicle months before to the handover on the day. Extremely professional service, lots of updates. Can’t recommend enough. Will definitely be ret... Toon meer
Bedrijf heeft geantwoord
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Excellent customer service. All went smoothly with no problems. All staff are friendly and very helpful. It's not just the Nissan that keeps me going back, it is also the staff.
Bedrijf heeft geantwoord
As a family we have bought at least half a dozen cars from Vertu Nissan Northampton (and previously Bristol Street). I have just taken ownership of my latest, an E-Micra. We have always found the sta... Toon meer
Bedrijf heeft geantwoord
Could not fault our experience. Bruno was extremely pleasant and informative. A pleasure to do business with. Thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Nissan Northampton
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Carousel Way, NN3 9HG, Northampton, Northamptonshire, Verenigd Koninkrijk
- 0344 659 3945
4,8
Uitstekend
82 reviews
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Excellent customer service
Excellent customer service. All went smoothly with no problems. All staff are friendly and very helpful. It's not just the Nissan that keeps me going back, it is also the staff.
21 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you for your fantastic review.
We are delighted to hear that you received excellent customer service and that everything went smoothly from start to finish. It's wonderful to know that you find our team friendly and helpful, and that they continue to make such a positive impression.
We're especially pleased to hear that it's not just your Nissan that keeps you coming back, but also the people who look after you. That's exactly the kind of experience we strive to deliver.
Thank you for your continued loyalty and support. We look forward to welcoming you back again soon.
Kind regards,
Keith
Recommending Nissan Northampton and the amazing Bruno
Could not fault our experience. Bruno was extremely pleasant and informative. A pleasure to do business with. Thank you.
23 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Tracey,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with Vertu Nissan Northampton. It’s wonderful to know Bruno was pleasant, informative and a pleasure to do business with throughout.
We’ll be sure to pass on your kind feedback to Bruno and the team.
Kind regards,
Kerry
Finley worked hard to get the deal…
Finley worked hard to get the deal across which was appreciated
17 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi,
Thank you for your review. We're delighted to hear that Finley worked hard to get the deal over the line and that his efforts were appreciated. Providing a positive and supportive experience for our customers is always our goal, so it's great to know Finley delivered for you.
I'll be sure to pass your kind feedback on to him. We hope you're enjoying your new car and wish you many happy miles of motoring.
Kind regards,
Keith
Excellent customer service to a…
Excellent customer service to a niggling problem looked after by will.
16 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Brian,
Thank you for your fantastic 5-star review!
We’re delighted to hear you received excellent customer service and that Will was able to help resolve the issue for you.
We really appreciate your kind feedback and hope to welcome you back to Vertu Nissan Northampton again soon.
Kind regards,
Kerry
Bruno guided me through the process…
Bruno guided me through the process from choosing my vehicle months before to the handover on the day. Extremely professional service, lots of updates. Can’t recommend enough. Will definitely be returning
8 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Jenny,
Thank you for your fantastic review. We're delighted to hear that Bruno provided such professional service throughout your journey, from choosing your vehicle right through to handover. It's great to know that his communication and regular updates made the experience so positive.
We really appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
Danielle
Brilliant service
From the first time we spoke to him, through to collecting our vehicle Finaly was absolutely amazing! Communication was excellent and we would highly recommend the dealership too.
10 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Janice,
Thank you for your fantastic 5-star review!
We’re delighted to hear Finlay provided such amazing service from your very first conversation through to collecting your vehicle. It’s great to know the communication was excellent throughout and that your experience was such a positive one.
We’ll be sure to pass on your kind feedback to Finlay and the team. Thank you for your recommendation and for choosing Vertu Nissan Northampton.
Kind regards,
Kerry
William was great
William was great - not too pushy but offering just the right level of encouragement to pursue my first electric car and I love it!
Couldn't have done better
8 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you for your kind review! We're delighted to hear William struck the perfect balance of support and guidance while helping you choose your first electric car. Congratulations on your new vehicle, and we wish you many happy miles ahead! 🚗⚡😊. Kind regards, Selina
Excellent customer service
Excellent customer service
Great friendly team nothing to much trouble would highly recommend
7 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Karen,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that you received excellent customer service from the team at Nissan Northampton. It’s great to know that everyone was friendly, helpful, and willing to go the extra mile to assist you.
Your recommendation means a great deal to us, and we truly appreciate you sharing your experience.
Kind regards,
Liza.
From initial contact with Elisa to the…
From initial contact with Elisa to the final handover the process was flawless. The Qashqai E-Power Tekna is absolutly Great!!
7 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Garry,
Thank you for your fantastic feedback.
It's great to hear that Elisa provided a flawless experience from your initial contact through to handover. We're also delighted that you're enjoying your new Qashqai E-Power Tekna.
Thank you for taking the time to share your experience.
Kind regards,
Danielle
Great customer service
From the moment we entered the premises we were greated by Will Wincott, He answered all our questions professionally and dealt with all our needs from beginning to end. Hes a credit to the company.
20 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you for sharing your experience. I’m really pleased to hear you were warmly welcomed and that Will supported you so professionally from start to finish. It’s wonderful to know he answered all your questions and took care of everything you needed — he’ll be delighted to hear your kind words. He truly is a credit to the team.
Many thanks,
Chloe
lovely experience lovely car lovely…
lovely experience lovely car lovely salesman
26 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you so much for sharing your feedback — it’s wonderful to hear you had such a lovely experience from start to finish. We’re delighted you enjoyed the car and felt well looked after by your salesman. Your kind words mean a lot to us and to the team who work hard to make every visit feel just like this.
Many thanks,
Chloe
Excellent Helpfull
Excellent. Finlay was very knowledgeable and helped us making our decision to choose the correct car for our needs.
16 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Peter,
Thank you for your fantastic 5-star review!
We’re delighted to hear Finlay provided such knowledgeable support and helped you choose the right car for your needs.
We really appreciate your feedback and hope to welcome you back to Vertu Nissan Northampton again soon.
Kind regards,
Kerry
Antwoord van Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Elisa was great
Elisa was great, she was helpful and friendly. She helped to make a difficult decision easy. I absolutely love my new car
12 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Rachel,
Thank you for your fantastic 5-star review!
We’re delighted to hear Elisa provided such a friendly and helpful experience, making your decision that much easier. It’s wonderful to know you love your new car!
We really appreciate your feedback and hope to see you again soon.
Kind regards,
Kerry
Smooth service and easy
16 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent customer service at Nissan Virtu
The staff at Nissan Virtu are extremely helpful, friendly and professional. The process of buying our car was extremely pleasant and seamless.
The customer service care given at virtue that goes above and beyond and I would definitely recommend Nissan virtue if you’re looking for a car.
13 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Just Missing Out On 5 stars
On 1 May this year, I was involved in a road traffic collision where another party hit my vehicle, causing extensive damage. The car was deemed beyond repair and was classed as a write-off.
After the accident, I had my eye on the Vauxhall Frontera. I was contacted by lots of companies offering lease and purchase deals, many of which were very attractive. However, most of those dealerships were quite far away, and I felt uncomfortable buying from somewhere miles from home. I wanted a dealership that was closer and more convenient.
After doing some research, I found Riverside and went to visit the showroom. I found it a little strange that no one approached me while I was there, so I ended up leaving. A couple of days later, I called to try and move things forward because I had definitely decided that I wanted the Vauxhall Frontera. The lady I spoke to told me that Ibrahim, one of the sales team in the main showroom, would contact me.
Ibrahim called me, and we arranged a time for me to come in. We discussed the Frontera and what I was looking for. As it happened, he drove a Frontera himself as part of his company car arrangement, so we took his vehicle out, and I immediately fell in love with it.
I initially wanted the car in grey, and when I mentioned that, Ibrahim explained there could be a wait. I found that a little surprising, as I assumed a Vauxhall dealership would have those vehicles readily available, but that wasn’t the case. I was told the wait could be four to eight weeks. However, a manager thought they might be able to source one sooner, so we completed all the paperwork and I went away.
At that point, I was driving a hire vehicle as a result of the accident, and it was due to be returned within a couple of weeks, so I really needed a firm date for the new car. Unfortunately, this is where things became a little negative. Communication slipped, and eventually I went back into the showroom to try to get a clearer idea of the timescale.
I do want to say that Ebrahim was amazing throughout. He was calm, passionate, knowledgeable, and clearly did his best to get the vehicle to the dealership for me. In the end, I decided to go with a different colour because I liked the one in the showroom. I chose a black 7-seater, which looked beautiful, and within a couple of weeks, much sooner than expected, they managed to get delivery of that exact vehicle, which was fantastic.
The only downside, and something I do want to mention, is that the vehicle does not come with a parcel shelf. I found this really confusing because it is an expensive, large vehicle, and I would have thought a parcel shelf to cover the boot area would be a fairly standard and important feature for both practicality and security. To my disappointment, I was told it would cost me £250 of my own money to buy one. I think that is very disappointing.
At this stage, I can decide later whether to purchase one or not, but it does leave a slightly bitter taste because I feel that a brand-new vehicle should come complete with everything that should reasonably be part of the car. Having to pay an extra £250 for a parcel shelf feels wrong in my opinion.
That said, as far as Ebrahim and the sales team are concerned, everyone I dealt with was kind and courteous. I do think communication and coordination between departments could be improved. It took quite a long time to get the vehicle cleaned and prepared for me to drive away, and I don’t think that reflects on Ibrahim at all. I think it was more a matter of poor coordination elsewhere.
Overall, though, my experience has been a positive one. I think the sales team are very good, and I trust Ebrahim so much that I have already passed his details on to other people who may benefit from buying a new vehicle with his help. I have nothing but praise and positivity for him personally.
The main reason I didn’t give five stars is the disappointment of having to pay £250 for a parcel shelf that I believe should come with the vehicle. Aside from that, I am overall very satisfied, which is why I have given four stars.
5 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Good afternoon Mike
Thank you for taking the time to leave a review regarding your experience with Vertu Vauxhall Northampton.
You have actually left your review against Nissan Northampton, we would kindly request that you leave your review for the Vauxhall site so that Ibrahim and the team can receive your feedback and score.
Kind regards
Dean
Great customer service
Great customer service from start to finish. Very friendly and knowledgeable staff.
27 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Hi Caroline,
Thank you for your fantastic review! We’re delighted to hear you received great customer service from start to finish at Nissan Northampton.
It’s wonderful to know our team made such a positive impression with their friendly and knowledgeable approach — we’ll be sure to share your kind words with them.
We really appreciate your feedback and hope you enjoy your new car!
Kind regards,
Kerry
Everything was smooth thanks to William…
Everything was smooth thanks to William wincott.
Thanks again!
20 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you so much for your kind words! We are so happy to hear that William was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great Service
Clear explanation on the process for buying vehicle with part exchange along with clear communication. Once everything is agreed also clear date of collection. On the day as per timeline everything was smooth and ready to go. Finlay Carter helped towards deciding and explaining on the process effectively.
19 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Nissan Northampton
Thank you so much for your kind words! We are so happy to hear that Finlay was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
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