Vertu Motors - Toyota Rotherham Reviews 

74
TrustScore 4.5 uit 5

4,7

245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What can I say, I have never experienced anything like this before what a magical day, Vertu Toyota Bawtry Road Wickersley. The staff went above and beyond for my husband and myself when we went to p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

"I recently purchased a Toyota Urban Cruiser from Vertu Toyota Dealership in Wickersley, Rotherham and had an amazing experience, largely thanks to Joe Cummins, the representative. From the start... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What can we say other than brilliant Brian and marvellous Matt. Fantastic service from start to finish, nothing was too much trouble. We have never had a Toyota before and as an older couple wanted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Nothing is perfect. I have always disliked the amount of time it takes to buy and sell a car. Having said that the people at Virtu were polite , friendly ,knowledgeable and efficient, especially Danie... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Toyota Rotherham

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • 245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, Verenigd Koninkrijk

  • 0330 012 2218

4,7

Uitstekend

TrustScore 4.5 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(74)

11.837 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A really positive buying experience

A really positive buying experience. Abdul was helpful and friendly and very knowledgeable about the car. Would definitely buy from you again!

11 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi Mark,

Thank you for taking the time to leave your review.

We are delighted to hear that you had such a positive buying experience with us at Toyota Rotherham.

Thank you for choosing Toyota Rotherham. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,

The Toyota Rotherham Team

Beoordeeld met 5 van de 5 sterren

Always looked after as valued customer

Always looked after as valued customer. All staff helpful and friendly. Know my needs and make appropriate offers.
After care and service excellent.

30 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Thank you for your wonderful feedback. We are delighted to hear that you feel valued as a customer and that our team has consistently provided friendly, helpful service tailored to your needs. It's especially pleasing to know that our aftercare and ongoing support have met your expectations. We truly appreciate your loyalty and kind words, and we look forward to continuing to provide you with excellent service in the future. Kind regards, Selina

Beoordeeld met 5 van de 5 sterren

Toyota Urban Cruiser purchase

"I recently purchased a Toyota Urban Cruiser from Vertu Toyota Dealership in Wickersley, Rotherham and had an amazing experience, largely thanks to Joe Cummins, the representative. From the start, he was transparent, friendly, and incredibly patient with us and answered all our questions.

He took the time to explain all the features and set us up so we could get on the road and enjoy our new car. The car was exactly as described. Highly recommend asking for Joe Cummins if you visit!"

The whole experience from start to finish was outstanding. Thank you Joe it's been a pleasure

19 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good afternoon,

Thank you for your fantastic feedback, it’s great to hear you had such an amazing experience and felt well supported throughout. We’re pleased Joe made everything clear and helped you get the most out of your new car.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Ella what a great person to deal with.

Ella the member of staff on the service team was very helpful was a great person and really easy to deal with she couldn’t do enough to help make the experience any better she went through everything with us and made sure we understood we had a number of concerns regarding the paint work, but when we picked up the vehicle it looked brand new rather than a used vehicle she had organised a full valet it was gleaming we both had big smiles on our faces

18 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Thank you for sharing your experience. I’m so pleased to hear how well Ella supported you and that she made everything clear and stress‑free. It’s wonderful that the vehicle looked brand‑new on collection and that you both left smiling.

Many thanks,
Chloe

Beoordeeld met 5 van de 5 sterren

New car.

What can I say, I have never experienced anything like this before what a magical day, Vertu Toyota Bawtry Road Wickersley. The staff went above and beyond for my husband and myself when we went to pick our new car up, everyone in that company including the service guys are so warm, happy and very family orientated, they are the best. I wouldn’t buy a car from anyone else other than Vertu Toyota, top company would always recommend them.
A big thank you to all especially Roul for making our day special. David and Auriol, Izzy’s nanny and grandad.♥️

16 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Thank you so much for your wonderful and heartfelt feedback.

We’re absolutely delighted to hear that your experience at Vertu Toyota Bawtry Road Wickersley was so special. It’s fantastic to know that the team went above and beyond to make your collection day truly memorable and that you felt such a warm, family-orientated atmosphere throughout the dealership.

Your kind words about the whole team, including our service colleagues, mean a great deal to us. Roul will be especially pleased to hear your thanks and to know he played a part in making your day so magical.

We’re honoured by your loyalty and recommendation — it really does mean everything to us.

We hope you both enjoy every moment in your new car, and we look forward to welcoming you back in the future.

Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Happy Customer

Everyone at Vertu Toyota Rotherham are so helpful from the Sales team to the Receptionist and Service whenever we rang or called in staff were on hand to help

17 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good afternoon

Thank you for your kind feedback, it’s great to hear the whole team were so helpful and that you felt well supported whenever you visited or got in touch.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Great service yesterday when I arrived…

Great service yesterday when I arrived with a flat tyre near closing time. Changed it to put my spare on. Got me on my way.

16 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good afternoon Pamela,

Thank you for your review. It’s great to hear that the team were able to step in and help you quickly, especially so close to closing time. Getting you safely back on the road really does show the level of service we aim to provide.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Fabulous Team

What can we say other than brilliant Brian and marvellous Matt. Fantastic service from start to finish, nothing was too much trouble.
We have never had a Toyota before and as an older couple wanted something that is economical, reliable and will last. We were pointed in the direction of a Yaris Hybrid and were pleasantly surprised by this super mini. We are looking forward to many years of trouble free driving but feel confident that if there are any hiccups along the way this lovely team will be there to back us up.
In a nutshell we would highly recommend the Rotherham branch. The reception staff are fantastic and make a great coffee which is a nice touch

11 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good morning Tracy,

Thank you for your wonderful and detailed review. It’s great to hear that Brian and Matt provided such fantastic service, making everything feel easy and that nothing was too much trouble.

We’re delighted they were able to guide you towards the Yaris Hybrid and that it’s exceeded your expectations — it sounds like a perfect fit for what you were looking for. It’s also lovely to hear your kind words about the wider team, including the welcoming reception and those well‑made coffees!

Your recommendation of the Rotherham team is truly appreciated, and we’re so pleased you feel confident in the support available to you moving forward.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

I have already written a review for…

I have already written a review for this so not sure why they've asked for another one. I had a good experience from start to finish. I bought a 17 month old car and used my previous car in part exchange. The salesman was Daniel Edwards - he was very good - and took the time to get to know me personally. Considering it was a month between sale and collection he had remembered lots of detail discussed at our first meeting

22 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good afternoon Teresa,

Thank you for your review. It’s great to hear you had a good experience from start to finish and that Daniel took the time to get to know you and provide such a personal approach. Remembering those details really makes a difference, especially over a longer process.

We really appreciate your feedback.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

No Pressure From Staff

Was made welcome. Was also able to look around without being pestered. This made my look round very comfortable. Mat our sales man talk us through the car we was interested in. We found him very informative.
Thank you Mat at Vertu Motors for your patience and your support. Customer Service was first class.

27 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi Joan,
Thank you so much for leaving us a fantastic 5‑star review. We’re delighted to hear that you felt welcome at Vertu Toyota Rotherham and were able to look around comfortably without feeling pressured.
It’s great to know that Mat provided informative, patient, and supportive service while helping you explore the car you were interested in. We’re pleased that his approach made such a positive difference to your experience.
Your kind comments about our first-class customer service mean a great deal to the whole team, and we’ll be sure to pass your feedback on to Mat.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I recently purchased a new Aygo Hybrid - what a fantastic car - I love it. My experience was excellent. I couldn't have wished for more. Joe was outstanding helping me through buying my car. I needed a lot of help and his patience was wonderful. He went over and above what he needed to do. Joe is a real asset to Vertu Toyota Rotherham.

Everyone who works there is very friendly which made the whole experience feel comfortable with no pressure whatsoever.

A big thank you to Lorraine - the lattes were very welcome and great.

I will always highly recommend and use this dealership.

3 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi Sandra,
Thank you so much for taking the time to leave such a wonderful and detailed 5‑star review. We’re absolutely delighted to hear how much you’re loving your new Aygo Hybrid — what a fantastic choice!
It’s great to know that your experience with Vertu Toyota Rotherham was excellent from start to finish. Your kind words about Joe are especially appreciated — his patience, dedication and willingness to go above and beyond clearly made a real difference, and he’ll be thrilled to read your feedback.
We’re also delighted to hear that you felt comfortable and under no pressure throughout, and that the friendliness of the whole team stood out. A special thank you for mentioning Lorraine too — we’re glad you enjoyed the lattes!
Your recommendation and loyalty truly mean a lot to us. Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead in your new Aygo Hybrid.
Kind regards,
Liza.

Beoordeeld met 5 van de 5 sterren

Joe was brilliant

Joe was brilliant ,polite not pushy , all the time in the world to go over things , and a very good product knowledge,the whole experiance was perfect

29 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Thank you for your fantastic feedback. We’re delighted to hear that Joe provided such a brilliant experience for you.
It’s great to know that his polite, no-pressure approach and strong product knowledge made you feel comfortable and well informed throughout. Taking the time to ensure everything is clear and right for our customers is exactly what we aim for, so it’s wonderful to hear that your experience was perfect from start to finish.
We really appreciate your kind words and hope to welcome you again in the future.
Kind regards,
Keith

Beoordeeld met 4 van de 5 sterren

Daniel was very help as he referred us…

Daniel was very help as he referred us to Abdul Saleem he gave us a breakdown off the vehicle signed the paperwork left rest on the day off pick up but unfortunately Brian tried his best but finance company had a lot off que next morning I received a call that it’s gone through and Daniel will be there on his day off to hand over everything went smoothly thank you guys

29 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Thank you for sharing your experience. We’re delighted to hear how helpful Daniel was and that Abdul provided a clear breakdown of the vehicle and paperwork. It’s great to know everything went smoothly on collection, even with the finance delay, and we truly appreciate Daniel coming in on his day off to ensure you were looked after. Thank you again for your kind words and for choosing us.

Many thanks,
Chloe

Beoordeeld met 5 van de 5 sterren

I recently purchased a CHR at the…

I recently purchased a CHR at the Rotherham branch. All of the staff were amazing, they were so friendly and helpful. The staff ensured that all of my questions were answered and they took their time to ensure the process was easy.
My two children loved the experience and all of the staff took their time to come and speak to them.
I will definitely be recommending this wonderful site to my friends and family to purchase a car there. Thank you for your excellent service and fantastic staff!
A particular shout out to Jack, Jamie, Daniel and Abdull and the wonderful host Ruth!

30 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good afternoon Chloe,

Thank you for your fantastic review. It’s wonderful to hear how friendly and supportive the whole team were, making the process easy and enjoyable for you, and taking the time to ensure all your questions were answered. It’s especially lovely to hear your children felt included and had such a positive experience too.

Jack, Jamie, Daniel, Abdull and Ruth will all be delighted to know the impact they had in making your visit so memorable.

We really appreciate your recommendation and hope you enjoy your new CHR.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

I have purchased a Toyota chr plus from…

I have purchased a Toyota chr plus from vertu Toyota Rotherham and my experience with the whole team was amazing , All the the team are approachable and friendly and nothing is to much trouble no matter how small the query is . I mainly was supported throw my purchase by Raul who answered all my questions and queries (of which there have been many as I am new to EV driving ) and I felt he went the extra mile with his service and care to ensure that I was happy before proceeding with the purchase of my car. I will definitely use this dealership again and would recommend them to anyone wanting to purchase a car., as not only purchasing my car but all the after purchase service is also amazing .
Thank you

23 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi there,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such an amazing experience with the team at Toyota Rotherham.

It’s wonderful to know that Raul provided such attentive and supportive service throughout, especially as you were new to EV driving. Taking the time to answer all your questions and ensuring you felt confident before making your decision is exactly what we aim for, so your feedback will mean a lot to him.

We’re also really pleased to hear that the aftersales support has been just as positive—your kind recommendation truly means a lot.

Thank you for taking the time to share your experience and enjoy your new car!

Kind regards,
Kerry

Beoordeeld met 4 van de 5 sterren

Nothing is perfect

Nothing is perfect. I have always disliked the amount of time it takes to buy and sell a car. Having said that the people at Virtu were polite , friendly ,knowledgeable and efficient, especially Daniel Edwards who allowed us to buy the car we wanted rather than one he wanted to sell. Thanks to them all. The coffee was quite good too!

21 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi Ann
Thank you for your thoughtful feedback — we really appreciate you taking the time to share it.
We completely understand your comment about the time involved in buying and selling a car; it’s something we’re always working to improve. That said, we’re delighted to hear that the team at Vertu made the experience more positive with their polite, friendly, and knowledgeable approach.
A special thank you for mentioning Daniel Edwards — it’s fantastic to know he focused on helping you choose the right car for you, rather than any pressure to sell. That customer‑first approach is exactly what we strive for.
And we’re glad to hear the coffee made a good impression too — sometimes it’s the little touches! ☕
Thank you again for your honest and balanced review.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Great team at Rotherham branch

Great team at Rotherham branch, very friendly and understanding staff,
I have purchased 4 new vehicles from them over the years and have had great service every time.
Definitely would recommend popping in to talk to them.
I wouldn’t go anywhere else to purchase a vehicle.

8 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi Stella
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that you’ve had such consistently great experiences with the team at our Rotherham branch — purchasing four vehicles over the years is an incredible show of trust and loyalty.
It’s wonderful to know that the team continue to provide friendly, understanding service every time you visit. Your comments about not wanting to go anywhere else really mean a lot to us, and it’s exactly the kind of relationship we strive to build with our customers.
We truly appreciate your recommendation and your continued support.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Very helpful and went through all the…

Very helpful and went through all the controls with me

16 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi Kevin
Thank you for your lovely feedback. We're really pleased to hear that the team were so helpful and took the time to go through all the controls with you — that extra support can make such a difference when getting to know your new car.
Your comments are truly appreciated.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Excellent customer services from all…

Excellent customer services from all staff, particularly from Raul Fuentes (Sales), professional from first visit to collection of car. Nothing was too much trouble for him to sort out. Outstanding.

10 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Hi John,

Thank you for your fantastic 5-star review! We’re delighted to hear you received excellent customer service from the team at Toyota Rotherham.

It’s especially great to know that Raul provided such a professional experience from your first visit right through to collection, and that nothing was ever too much trouble. Your kind words will mean a lot to him, and we’ll be sure to pass on your feedback.

We really appreciate you taking the time to share your experience.

Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

The relaxed showroom and staff

The relaxed showroom and staff. No pressure to choose a car. Friendly and helpful customer services. Good communication.
Time spent showing how the car functions and follow help if needed anytime. Great showroom.

13 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Rotherham

Antwoord van Vertu Motors - Toyota Rotherham

Good afternoon Jo,

Thank you for your review. It’s great to hear you enjoyed the relaxed, pressure‑free environment and found the team friendly and helpful. Taking the time to explain everything clearly and offer ongoing support really makes a difference, and we’re pleased you had such a positive experience.

Kind regards,
Dean

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer