Hug Life  Reviews 

Got a better deal out of this experience, service was professional, patiently delivered with very detailed explanations

Sorted me a better deal on my life insurance and a saving too. Would recommend 100%

I had a very good experience with Jason Wong who was patient to come back and follow up with me at the right time having reviewed all of the information available that he took the time to provide a couple of weeks earlier.
He was very personal able and knowledgeable too. THANK YOU 🙏

I spoke to William he was very polite and helpful got me the best deal for what I needed would recommend them to anyone

I had the pleasure of dealing with Laura Niles today, and she was outstanding throughout the entire process. She was thorough, attentive, and highly professional, taking the time to explain everything clearly and answer all of my questions.

Laura helped me secure an excellent life insurance policy with a leading insurer that not only met my needs but also fit comfortably within my budget. Most importantly, it has given me real peace of mind knowing that my family will be financially protected in the future.

Thank you so much for all your help, Laura. I truly appreciate your support and would highly recommend your service.

Oliver was really helpful, helped me to understand everything whilst going through the policy to make sure it was exactly what I want/needed. Explained everything really well & reasured everything was correct.

I spoke with Jason from hug life who was so friendly and polite. Excellent customer service, helped me over a few days as being a busy mum its hard to get time for phone calls lasting longer than 5 mins so I really really appreciate that. Thanks again Jason

Kelly was very clear and explained everything fully. Would recommend

My Customer Service Provider was Jason Wong. I had a really great experience with Jason arranging my life insurance. From start to finish he was professional, patient, and explained everything to me in a way that made sense, I explained my family situation and what I wanted to give to my family after my life and Jason tailor made the insurance packages to suit my needs. Thank you Jason for your assistance.

I had a review with Laura Niles, she was very professional and easy to communicate with, every step was explained to me and advice was given.

I had a great comforting experience with Kelly she answered all my questions found me the best deal and had me feeling secure with my decision. Amazing and friendly customer service

Very happy with the outcome of several chats

Spoke to Laura she was amazing!
Very clear, friendly and professional.
Always punctual and called back when she said she would.

I had my 4 year review and Ollie done everything I would expect. Answered all my questions then gave me options for my life insurance not pushy at all, kept asking if I understood everything which I did as he was very knowledgeable and explained everything clearly. Definitely recommend.

I spoke with Kelly Hough at Hug Life today. She was personable yet professional and extremely knowledgeable. Kelly helped me to update my life insurance cover and critical illness cover, ensuring it was compatible with my change in job and living arrangements and personal circumstances. No question was too much for Kelly to answer and explain how the policy worked and what exactly it covered.
I would 100% recommend this service to others, in particular the service delivered by Kelly. Thank you 🤩

Sorted our life insurance out with Jason Wong. He was very professional and got us the best deal. Very happy with the service. Would highly recommend Hug Life. We have been with them for 8 years now and wouldn’t go anywhere else!

Lovely man really friendly didnt put pressure on me to change explained everything that needed to be explained

Good detailed review of needs and recommendations accepted for a new plan in line with current needs. Very satisfied

Kelly Hough has made the experience of arranging life and critical life cover very easy and not at all daunting considering we were talking about illnesses and death! 😂. Kelly was friendly as well as professional throughout and even when I had to come off the call for a short time she called me back at the agreed time. Kelly gave me the best product for my money and didn’t try to just sell me the highest policy. I felt considered and valued as a customer. I feel I am now covered with what I need and am very happy. Kelly you’re the best thank you

Very friendly and helpful

Oliver was very friendly and took the time to explain everything to me.