Banner for VetBox

VetBox Reviews 1.732

TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Didn’t think flea and worming a kitten would be fun, but VetBox have created a service that feels like a treat. Well presented and comprehensive - worm tablet and flea pipette arrive with kitty snacks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I use VetBox for my dog Luna’s monthly flea and worm treatment and it’s been brilliant. Takes all the hassle out of remembering everything as it just arrives when it should. Delivery has always bee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a fantastic company! The monthly flea treatment arrives like clockwork and always includes a small treat for my cat, which he absolutely loves — it’s such a lovely added touch. The worming medi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good customer service, first time ordering and spoke to friendly lady to explain my cats would not take tablet form wormer, she was super helpful. Delivery came quickly. Cats wolfed down the wormer di... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Dierenarts
  3. Veterinaire apotheek

Geschreven door het bedrijf

VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Nevet recieved productnever.even tho our dog…

Nevet recieved product.even tho our dog was waiting.

2 april 2026
Logo VetBox

Antwoord van VetBox

Hi Stephen,

We’re really sorry to hear that your box didn’t arrive.

Having reviewed your correspondence with our support team, it appears that your order was unfortunately lost in transit. As soon as this was identified, we could have arranged a replacement for you; however, you preferred a refund, which was processed straight away.

We completely understand how frustrating this situation is and sincerely apologise for the inconvenience caused.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Makes a chore into a treat!

Didn’t think flea and worming a kitten would be fun, but VetBox have created a service that feels like a treat. Well presented and comprehensive - worm tablet and flea pipette arrive with kitty snacks she adores. Kids love what should be a right chore!

2 april 2026
Logo VetBox

Antwoord van VetBox

Hi Shona,

Thank you so much for your wonderful review!

We’re delighted to hear that VetBox has helped turn flea and worming into a more enjoyable experience for both Clara and your family. It’s great to know the treats are a hit and that even the kids are getting involved!

We really appreciate your kind words and support.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience! Quick delivery! Easy process

8 april 2026
Logo VetBox

Antwoord van VetBox

Hi Jasmine,

We're so happy you had such a fantastic experience! It's great to hear the delivery and processes were easy for you.

Thanks for taking the time to leave your positive feedback.

Kind Regards,
Team VetBox

Beoordeeld met 4 van de 5 sterren

Brilliant service and easy to administer

Brilliant service and easy to administer

1 april 2026
Logo VetBox

Antwoord van VetBox

Hi Deborah,

We appreciate your positive feedback and are glad our service was easy to use.

Thank you for taking the time to share your experience with us.

Kind Regards,
Team VetBox

Beoordeeld met 4 van de 5 sterren

Everything inside box

Everything inside box.
Cat loves the treats.
Slow delivery, could have been due to the Easter period.

4 april 2026
Logo VetBox

Antwoord van VetBox

Hi Abi,

Thank you so much for your review. We’re really glad to hear that everything arrived safely and that Salem is enjoying the treats.

We appreciate your patience with the delivery. There were some delays around the Easter period, which may have affected your order, but we’re pleased it still reached you.

If you ever need anything or have any questions about your subscription, we’re always here to help.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Thank you so much speedy delivery great…

Thank you so much speedy delivery great price & Nice Gift Lexi loves them fantastic service xx

5 april 2026
Logo VetBox

Antwoord van VetBox

Hi Alison,

Thank you so much for your kind feedback! We’re really glad to hear your order arrived quickly and that you were happy with the price and little gift. It’s wonderful to know that Lexi loves her treats.

If there’s ever anything else you need, we’re always here to help.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Order

I think it is amazing service and so easy to order ,and a very nice touch with a treat, in the box .

6 april 2026
Logo VetBox

Antwoord van VetBox

Hi Irenka,

Thank you so much for your lovely review! We’re really glad to hear you find our service easy to use, and it’s great to know the little treat in the box was a nice surprise for Bear.

If you ever need anything or have any questions, we’re always here to help.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Good

Good, nice package and seems to be working

9 februari 2026
Logo VetBox

Antwoord van VetBox

Hi Emma,

We're happy to hear that you are having a good experience and that the product is working well! We appreciate your positive feedback.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Very good with fast delivery

Very good with fast delivery, informative emails and good value overall.

4 april 2026
Logo VetBox

Antwoord van VetBox

Hi Frank,

Thank you so much for taking the time to leave this review. We’re really glad to hear you’ve been happy with the fast delivery, clear and informative emails, and the overall value of your subscription.

It means a lot to us to know our service is working well for you.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Teddy's vet box arrived today

Teddy's vet box arrived today, step by step instructions easy to follow. I am sure it would of been here sooner but the post isn't great. Teddy loves his treats. Big thank you Cheryl Canavan

2 april 2026
Logo VetBox

Antwoord van VetBox

Hi Cheryl,

Thank you so much for your lovely review! We’re really glad to hear Teddy’s box arrived safely and that the step‑by‑step instructions were easy to follow. Postal delays can definitely happen, so we appreciate your patience.

It’s wonderful to hear that Teddy enjoyed his treats! If you ever need anything, we’re always here to help.

Kind Regards,
Team VetBox

Beoordeeld met 1 van de 5 sterren

Still not received order

Still not received order

28 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Donna,

I’m really sorry to hear you haven’t received your order. I’ve checked this on our side and it is currently showing as delivered, so we’ll be in touch with you directly to help resolve this and make sure you get what you’re waiting for.

We appreciate your patience.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

1st delivery all good .Good customer service

Good customer service, first time ordering and spoke to friendly lady to explain my cats would not take tablet form wormer, she was super helpful. Delivery came quickly. Cats wolfed down the wormer disguised in a lick lick 😻

1 april 2026
Logo VetBox

Antwoord van VetBox

Hi Karen,

We're happy to hear that you had a positive first-time experience!

We're so glad the team member you spoke to was helpful in finding a solution for Wilma and Tommy, and that the delivery was quick.

Thank you for your kind feedback!

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Always arrives on time.

Always arrives on time.
The little treats always included are great.
Very convenient & reliable service.

2 april 2026
Logo VetBox

Antwoord van VetBox

Hi Linda,

Thank you for taking the time to leave us a review.

We're so happy to hear that our service is convenient and reliable for you. It's great to know you appreciate our on-time deliveries and the treats we include!

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Great service

Great service, no problems at all. Easy and convenient.

20 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Carol,

We're happy to hear that our service was easy and convenient for you!

Thank you for sharing your positive experience with us.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Excellent service and a lovely extra touch

I use VetBox for my dog Luna’s monthly flea and worm treatment and it’s been brilliant. Takes all the hassle out of remembering everything as it just arrives when it should.
Delivery has always been on time, and the one time it didn’t arrive, customer service were great and sorted it quickly with no fuss.
They also include a free bag of treats in every box, which is a nice touch — Luna loves them!
Really reliable service and makes life easier. Would definitely recommend.

6 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Louise,

We're happy to hear that VetBox has been so helpful for Luna's flea and worm treatment!

It's great to know our service is reliable and makes life easier for you. We appreciate your recommendation and are so glad Luna enjoys the treats!

Thank you for taking the time to leave us a review.

Kind regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Fab and quick

Fab and quick

24 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Samantha,

Thank you for taking the time to leave us a review. We are so glad to hear that you are enjoying your experience with us.

Please don't hesitate to reach out to us if you have any questions going forward.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Brilliant 🤩 all my needs for my boy

Brilliant 🤩 all my needs for my boy

24 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Jean,

Thank you for your feedback, we are so pleased to hear that you are happy with your subscription for Thorn.

We really appreciate you taking the time to leave us a review.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Great service on time correctly packaged

Great service on time correctly packaged

19 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Lynn,

We're happy to hear that you received great service with timely and correctly packaged items for Charm.

Thank you for your positive feedback!

Kind regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience - recommended

22 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Dorothee,

We're happy to hear that you received great service and we hope Hattie enjoyed her treat too!

Thank you for your positive feedback and the recommendation is greatly appreciated.

Kind regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Fast delivery and finally something…

Fast delivery and finally something that has worked

23 maart 2026
Logo VetBox

Antwoord van VetBox

Hi Charlotte,

We're so happy to hear our fast delivery met your expectations and that you've finally found a product that works for you and Pumpkin!

Thanks for making time to leave us a review.

Kind regards,
Team VetBox

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer