Video Caption Corporation Reviews 158

They were pretty quick to get us a draft audio descriptions to review, and equally quick to incorporate our requested changes.

The personalized client service made my experience fantastic. The attention to detail and professionalism was second to none especially considering the very short turn around time. Tiffany - VP of Customer Service and the entire production team were knowledgeable and gave me the confidence that I needed to assure me that my project was in capable hands.

The team was extremely helpful and very quick with turnaround. Everything they sent back worked perfectly, no issues at all.

Quick and responsive, with all the languages I needed (including Punjabi).

We ran into a few problems initially with syncing our captions. The Video Caption Team was great: attentive, courteous, and extremely helpful.

Communication was very clear about scope, cost, and delivery date.

I had a great experience with Video Caption Corporation. They worked with me on what options I could do for my video. They also worked within the timeframe I gave them, and produced a great quality AD and CC super fast. My project had a lot of different people involved and took some time and back and forth emailing, but they stuck with me and helped me get what I needed. It was great!

When we decided to add closed captioning to our introductory video, I found Video Caption Corp. through an online search. I had no idea what this process would involve, so I requested a quote through their website. Tiffany got back to me quickly and was patient and helpful with my lack of knowledge. Ours was a relatively small job, but she never made me feel like it was insignificant. In less than a week I had my finished product. I would 100% recommend this company!!

The customer service team that I was working with was extremely friendly, knowledgeable, and made me felt taken care of. They also made everything effortless. I just provided them a download link to the footage that needed captioning and they gave me SRT caption files that synced perfectly.

Your service was timely and well-executed.

I was in desperate need to have Spanish subtitles added to a video for an upcoming Christmas Outreach.
Both Tiffany Thomas and Nancy Drugan, were friendly, professional and very helpful. It was a pleasure corresponding with them. My tech team, was very impressed with the end product, which was completed even sooner than expected. Thank you Vicaps!!

I enthusiastically recommend this company! They completed my rather long transcription very quickly with an extremely high level of accuracy despite sometimes high ambient noise levels and faint voices. It was clearly performed by someone who cared about getting it right, and I really appreciate that.
On top of that, they were just very nice people to communicate and work with.

Very good response rate and speedy work after all the files were submitted. Can not recommend them all enough!

You did a great job. There were 9 things that we changed - to get the exact meaning. Thanks, Eve

Excellent and swift work, excellent service.
Very reliable and on target.
I highly recommend!

Our project included a bunch of complications - slang, dated and industry specific words. All looks greats. Thank you!

Let's face it, when it comes to something like captions it's a service that's a bit of a commodity in this business. So with that said, why not go with a company that differentiates itself through great customer service.

We used Video Caption Corporation to embed EIA-708 captions into a half hour television show we produced. In addition we used their encode services to encode our file into the format our broadcaster was requiring. They walked us through the process and were super responsive anytime we had a question. And to top it all off we threw a curve ball at them after we had already sent the show their way. Our client had a sponsor hand off a new commercial spot and we had to replace an old spot that was already in the show. Even though our delivery deadline was the next day, the folks at Video Caption Corporation still made it happen!

I really can't recommend these folks enough!

We had excellent prompt service that included suggestions regarding the captions for our films that were very helpful. They also did some rework on part of the films at no additional charge.