Vietnam Visa Immigration Reviews 12

SCAM! DO NOT USE. Website promises to issue visa and charges US$320 for weekend processing. Once you have paid, they send an email saying they cannot issue visa on weekends.

AVOID AND REPORT TO YOUR LOCAL AUTHORITY.

Paid $145USD to expedite my visa within 4 hours. 4 hours passed without any visa. Tried to use their chat service which never responded. Tried contacting their WhatsApp number (which doesn’t exist). Sent an email inquiring about the status of my visa- no response. Absolute scam- please don’t trust.

Efficency and promptitude! it's true that at first you have you doubts.
- made request on 23/08 and receive the Evisa in 3 working days not 4 like in the request. it's true dar you pay but at least the know " how to move". Anyway if you want to check if that your evisa is "real" go to the Vietnam Immigration Portal and check-it. Ask all the information that you need to Vietnam Visa Immigration in checking.

Due to a silly mistake!! Not checking visa exit date and assuming ....I overstayed my visa. I went to immigration and yes it is a process however the case manager assigned was excellent and I was able to get sorted in 48 hours. Nothing extra just understanding my situation. I paid the fine at the bank. I am so appreciative. I think if you understand Vietnam and process you are able to get great outcomes!! I have always been respectful!

Visit from Australia had worst experience my family cleared through immigration on my turn my date of birth in the system shows wrong and denied entry, that's alright but tried to chat with 3 immigration officers patiently waiting for long time after they finished browsing through their mobile phones, my request was just to talk with my family with kids who were outside and hand them the ticket and boarding pass so they can come back to terminal, their response was No visa Go back to Melbourne and walk away..... Terrible customer care and no support...

They say the e-visa processing time is within 3 working days. They have that on their official government website. I applied for a visa on Sunday and on Thursday morning, still in processing. So, of course, i couldn't board. They insists the 3 day is end of Thursday. They can't count! I'm not liking this country already.

How about you take a 12 hour flight from London to Saigon, then you wait 2 hours in a crawling immigration line? All the time your plight is ignored by a couple of free officers passing time on their phones. Or conversely, how about a 30 minute flight from Siem Reip, then again join that same 2 hour queue? Sound like fun, then fly to Vietnam where incompetence climbs to a new level!!

My visa was approved but then cancelled due to Covid-19 and they are unwilling to give me a refund. Been contacting them for months by email, only got 1 email back asking for empathy? And that no refund was possible. Very poor customer service !

At first I wasnt sure, but me (I'm dutch) and my tanzanian boyfriend decided to try anyway. We arrived well in Hanoi and got a 3 month visa. We only received one of their emails after them reminding us about some actions described in the non received email. Great service that they sent a reminder though! They also respond quickly!

I've not used your service before, but I hope to do so soonest.
How may I reach you?

I have just arrived in Vietnam from Australia a few days ago. And vietnam-immigration.org did help me a lot. Didn't have to waste my time waiting at embassy to get visa at embassy as before. Now I get visa easy on arrival at airport of Vietnam.
Thank you guys a lot ! . I will recommend my friends about your service.

The service for getting visa was very good, quick and simple. There was a mistake on one paper but they quickly corrected it. Only one remark: is require 1 passport photo, not 2.

The problem is at the airport, where you have two queues, the first one to show visa and passports and the second one to pay. We spent almost 1.5 hours waiting, but I guess has nothing to do with the visa service we paid for.