Vikalink Reviews 

8
TrustScore 4 uit 5

4,2

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Bedrijfsgegevens

  1. Webhostingbedrijf

Geschreven door het bedrijf

Best Hosting and Domain Registration Company in Ghana. Affordable web hosting - Cheapest domain registration in Ghana, Unlimited Web Hosting , Cheaper Mobile App Development, Cheapest Reseller Hosting in Ghana


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

8 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(8)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! They made it easy for me to get my website up and running. Their customer support was very helpful and quick to respond. The pricing is fair, and the hosting performance has been great so far. I appreciate their professionalism and would definitely recommend them to other businesses

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Are you comparing a typing errors to…

Are you comparing a typing errors to providing a bad service? this has always been the case, entering a battle of words with your customers rather than calming customer down and solving the problems, you people still need a lot to learn

Saying most of the problem are solved, does it make any sense for a business website to be offline for 3 weeks, 4 weeks plus (not once or twice) in between 3 months? all this started right from the 3rd week I registered and paid for this service. And lastly I couldn't login to the file manager page (cpanel) nor any of the shortcut button for php, mq, add-on, subdomain, etc., working - and for more than a week you are still asking questions even after you ask me to sent a screenshot which I did. And the funny part is you asking me to login to my cpanel using: (mydomain.com /cpanel) saying that is the method most of the top hosting company are using now. And at this point I don't need anyone to tell me that you people don't no what you are doing. And the worst part of it, you people are always determined to win a word battle with your customers, which serious business person does that?. Anyone that reads your initial reply will see that, full of pride!

Bad experiences all through after making payment on May 16 2022. Your bad service forced me to leave your platform in a short time period not to tarnish my Brand and you are proud of that defending yourself with my typing error or grammatical error as you choose to call it?

it's a shame that most Ghanaian businesses like yourself will not study and learn how to communicate appropriately with customers. I think I should refer you to hostinger.com to go and learn communication skills from their customer's service team. As a business owner you don't banter with your customers no matter what, because no customers feels happy when they don't get value for money. This is not a competition to look for my grammatical errors. Moreover, everyone sends a wrong text mostly when typing with their phone. Shame on you!

7 januari 2023
Review zonder uitnodiging
Logo Vikalink

Antwoord van Vikalink

Hello, take some time and go through these points. We hope they help you understand few things.

0. Before you sign up for a service, read the terms and conditions as well as features on the service you wish to subscribe

1. You don’t get it if we say everyone makes mistakes - it’s a choice to accept this reality of life.

2. We appreciate and accept that we have a lot to learn - this will make us better and help us grow.

3. We respond to every concern raised by clients by making suggestions and letting them know where they fall short - we are strict and discipline - some appreciate this while others may not.

4. The best way we calm down clients is by resolving their problems quickly by compliance not by flattery.

5. No client will sit and watch their website go offline for 4 weeks without contacting their hosting support. If this happened to you, the best we know is you refused to backup your website for migration after you were notified.

5. We told you to login to your cPanel using “yourdomain.com/cpanel”. It is possible you didn’t understand this and if that is the case, you didn’t seek explanation. We repeat and maintain that “yourdomain.com/cpanel is a popular URL or link to access cPanel.

6. It is possible for everyone to have a bad experience with any Hosting company though that’s what we all strive to avoid. It depends on a client to be patient and compliant to help solve any technical problem that may arise with their services with a hosting company.

7. There are clients who have had a “bad day” with hostinger or any other hosting company - we have had a number of clients complain to us about their bitter experiences elsewhere too.

8. To claim and blame “Ghanaian” businesses is unfortunate on your part - and this reveals how you may not have been patient to get your issues addressed - it looks as though you have a preconceived thought about Ghanaian businesses. This will do you no good.

9. As stated earlier, we do not only provide services or solve problems that may occur but we also educate our clients - we are strict and disciplined with that.

Your first problem was SSL Certification, we solved it. Apart from this, you were not patient to have us solve your login problem due to your failure to backup for migration.

Have a great day!

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