Vintage Electrical Reviews 

The quality of the product was great.
It arrived in good time.
I loved it so much ive bought something else

Great product, well packaged, arrived without a hitch to the US.

Good quality of items

Great clock, really good quality - something a bit different for a 50th birthday gift. Delivery as stated. Thank you.

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrical really is Excellent!

We recently ordered from Vintage Electrical for a restoration project at a 16th-century church. Finding products that complement such a historic setting while meeting modern standards can be a challenge, but Vintage Electrical delivered on all fronts.
The quality of the products is top-notch, the service was fantastic, and the overall experience was brilliant from start to finish. Good all-round experience—I highly recommend them and will definitely be using them again in the future!

The lamp arrived broken, sent few email without response, a very bad experience !

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank you.

Excellent products & services.

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received the lights. Company has no phone number, have attempted to contact them across various platforms. Seem to only reply on Etsy when they choose to.

We used tracked return, saw it was delivered, then subsequently moved house and misplaced the receipt. Vintage Electrical denied they had received the return and refused to accept without the tracking no. They then have continued to ignore our emails checking whether if they received it or not. Very disappointed and upset as the lights looked beautiful but customer service is extremely poor and feels like a scam.

Terrible communication if you have an issues with order. I had an issue with one of the lights in my order and tried to contact the company several times via email and their website form but never got a response from them.

Great company, love the ashtray and speedy shipping. Defo recommend 5*

first of all the product is fantastic, it is exactly as was presented on the pictures and in the description. second also important thing - the contact and support is great, the response is immediate and so kind! I do recommend without hesitation

I am a domestic Electrician in London and I don't usually do metal conduits. I found this website out of the need to have everything precut, threaded and delivered for a quick cable-run to match the design for the client. Smooth communication with customer service, perfect cuts and threaded and delivered in time of great quality product. I was happy, so was my client, everything looked beautiful. I will definitely approach them again for my future projects. Thank you guys for doing a great job with customer service as well.

Advertising was clear and helpful enabling me to buy exactly what I needed. The pendant lights look authentic and high quality and give the classic look I was after for the kitchen. Delivery was punctual and as stated and everything surpassed my expectations. I switch these lights on much more than the previous ones as they add so much more to the room and they look equally good switched off. Great product.

I returned 2 x Holt wall lights as I was very disappointed in the quality of these items.
There wasn't any seal between the top and bottom parts and were so badly formed that there were gaps all the way round. There wasn't any glass over the bulb, so these are completely open to the elements and unsuitable for outside use. The screw threads were out of alignment so one of the brass screws was crooked and on one of the lights the bulb didn't even fit properly. It cost me £18 to return these lights as they wanted them returned in a specific manner otherwise they wouldn't refund your money - in this case £189.

Customer service is just horrible, I’ve never had such bad service in my life. Takes at least 2 days to reply and my issue is still unresolved. Seller wouldn’t provide a prepaid return label even though legally I have the right to return damaged good at no cost to me. Even after providing photos of the damage, they are still in denial. The fact that they are not disclosing imperfections of what they are selling (and still deliberately sells it) tells me they are trying to clear stock by misleading buyers and makes it extremely painful to get anything returned. It’s just a big scam. I have since filed a dispute claim with my bank invoking the customer rights act.

Disappointing quality and poor customer service

I ordered a pendant light, three wall lights and a serving tray, and unfortunately I’ve been very disappointed with the quality of all of the items.

The pendant arrived with broken glass, the wall lights have an uneven lacquered finish which makes them look poorly finished, and the serving tray arrived with a noticeable scratch.

I understand these items were purchased on sale, but there was nothing in the product descriptions to indicate that they had defects, imperfections or were of a lower quality. Based on the photographs and descriptions, I expected a much higher standard.

Having received the items, it unfortunately feels as though they may have been discounted for obvious reasons, but this was certainly not made clear when purchasing.

I have asked for a return label on the same day it arrived and I have yet to hear from them, been chasing for 2 days now. I would recommend anyone to buy else where.

Frustrating experience! I ordered a pendant light that was supposed to come with a bulb. The bulb was not in the box when it arrived so I queried it via email on 27th August. They responded on the 4th September to say the bulb will posted out straight away. It's now the 22nd September and I still have no bulb and no responses to my emails since.

Really pleased with my wooden trays! Lovely quality 😊.
One item was missing from the (super fast!) delivery and I emailed straight away and was met with a prompt response which triggered a swift replacement being sent out. Having read some of the reviews I was concerned that I may have the same issues with communication but, not at all, Steve was very helpful!
Would highly recommend!

I bought an Ottoman bench from Vintage Electrical to go at the bottom of my bed. It arrived surprisingly quickly and it was well packaged and easy to assemble. It's a sturdy piece of furniture and it looks beautiful. I'm very happy with my choice of Ottoman bench and with the service provided, so I wholeheartedly recommend this company.