VisaCentral Reviews 8

Scam Website! After I paid and nothing renew!
I can’t even input my information and apply the uk visitor visa!

Expedia gave me the link to VisaCentral to complete my visa for travel to Indonesia. I tried to cancel immediately after and they wanted to charge $200 to cancel for a visa that should have cost less then $35. Such a scam! Stay away!

Trying to see if I need visa for countries Japan and Taiwan but they list Taiwan, China. Not sure if there is a city or area also called Taiwan in China but it's the country of Taiwan I'm interested in.

Unreliable info. Needs a fix.

SCAM service!!
They quoted a price and ended up charging my bank account for way more money and claimed to be 'extra fees'.
They then proceeded to put in the wrong information in the visa application and I told them 3 weeks consecutively that the information is wrong but they did nothing! I did NOT get any visa and they still refused to refund my money when they know they submitted the wrong information. I ended up applying by myself and i got the visa instantly. SHAME ON THEM! DO NOT USE THEM.

A travel agent recommended VisaCentral to obtain our China Visas to travel to visit our 24 year old son in China. He's an English Teacher there and my husband and I would like to see him before his 25th birthday. We started the application on July 30th, 2024 and today August 29th, 2024, I've been on hold for 1 hr and 37 minutes to ask for an update. VisaCentral did not inform us that my husband's name was entered incorrectly by THEIR staff in the Chinese Visa Application they submitted 3 weeks ago. I tried several times to get this issue resolved since the person assigned to our applications sent an email requesting a "new application." We were not able to enter a new application in their system because everything was submitted correctly in our part. Our tickets and hotels were booked to leave 5 days from today and we don't have our passports back. I had to write this review to help other parents trying to visit their children overseas to avoid using this company. They lack customer service and there is no one responsible for their incompetency.

CIBT Visas (or Visa Central as they are now known) go to great length to assure you that they can get you a passport in your hands within 6 working days. Well....they can't! This company does nothing more that what you can do yourself and can't jump queues or anything of the sort.

I send my application off (at a cost of £22 by Special Delivery 9am) only to receive a call to say they can't get an appointment with the Passport Office so can't meet the 6 working day promise. So it seems, the high costs are mainly for someone to attend a passport office meeting on your behalf, so if there are no appointments they can't meet their promises.

To rub salt in the wound, I was charged a further profiteering £18 for them to send me back my passport by Special Delivery. It's an absolute disgrace! I've incurred costs of £40 for NOTHING, all directly caused by this company. And to make matters worse, they are still advertising that they can get passports with 6 working days so many others will now fall foul of this scam. I would would strongly suggest you avoid this company.

Please be aware that this is a scam site - it looks as though it is affiliated with Singapore Airlines but when I checked they knew nothing of this visa website.
I am not sure if there is a VisaCentral legitimate site but the one with a Singapore Airline logo is definitely fake.

Scam site, beware