Harbor Reviews 

Great customer service - happy with the results

Thank you so much for being super responsive and for quickly answering all my questions. I really appreciate you taking the time to respond to my questions and shipping was very quick. Also my T arrived cool as cucumber in a little cooler box📦 . I was skeptical at first because it being a lesser known company but I am so glad I went with Harbor. I am very satisfied so far.

Have nothing but good things to say about the whole experience. Team was really professional and results I have gotten from my journey has been life changing for the better . Would recommend this company to anyone

I started with Harbor back in April and since day one my experience has been amazing!
Great product, customer service and they treat you like a valued patient. I cannot recommend them enough.
They have surpassed all my expectation's!

Luly Mattar

The staff was so helpful and kind. I was having trouble while trying to do my medical information and I emailed for help! They answered right away and assisted me with everything. The products came fast and they emailed me every step of the way to keep me informed and tell me next steps. T was a great experience!

I order last month and want to try the semaglutide injection and I feel so exhausted and headache. It been a month I lost nothing and I told them to canceled my subscription they said ok then today they took my money out I told them I already canceled my subscription and want full refund and I would not recommend to anyone to use this providers sorry. It not cool took money out and we agreed to canceled my subscription last few days ago before my subscription due. I'm very angry 😠 😡 I rate 2 sorry.

I guess I have to write another review!

My weight loss journey started with Zepbound. However, because of the high cost, I decided to switch to compounded tirzepatide.

I initially purchased my tirzepatide through WellmeDr. Unfortunately, once I started using their product, I noticed that even though I had been prescribed a higher dose than I was taking with Zepbound, I wasn’t losing weight the same way. By the fourth day after each injection, I was already feeling very hungry again, and I even started experiencing food noise, something I had never experienced while using Zepbound.

I also began to realize that communication with the company was very limited, and I kept seeing complaints about how their pharmacy handled the shipping process. It seemed inefficient, and that made me question whether I should continue with them.

To make a long story short, I spent four weeks completely stalled, with no weight loss and no noticeable positive effects from the medication I received through that company.

That’s when I decided to switch to Harbor.

Ironically, Harbor had already shipped my medication, but I hadn’t started using it because I wanted to finish the previous vial first. I can honestly say that once I started using Harbor’s tirzepatide with vitamin B6, dispensed through Southend Pharmacy, I noticed a difference almost immediately. After four frustrating weeks of no progress, I finally started losing weight again.

That’s why I highly recommend Harbor not only because of the quality of their medical care, but also because of their pharmacy. The way Southend Pharmacy handles packaging and shipping is excellent, and the medication has been outstanding. In my experience, their compounded tirzepatide has worked **just as well as or even better than Zepbound.

I may increase my rating but I find they have a really bad communication app. I received the meds and Direct meds brochure, no easy way to sign in and that’s a fact. They want log in information but I was never ask to sign up.
Hopefully they will get an app instead of all these email sign ons

⭐☆☆☆☆

Absolutely unacceptable.

Harbor had no problem charging my credit card immediately, but more than a week later they still haven't shipped my order. Every time I contact customer service, I'm told the same thing: "It will ship next week." Then "next week" comes, and suddenly it's another week.

If you know you can't fulfill orders, don't take customers' money. Stop giving people the runaround and be honest about your inventory and shipping delays.

I chose Harbor because of the positive reviews, but my experience has been the exact opposite. Poor communication, repeated broken promises, and no accountability. I would not recommend Harbor to anyone based on my experience.

After researching several weight loss providers, I chose Harbor, and it has been one of the best healthcare decisions I’ve made.

From the beginning, I felt like I was treated as a patient rather than just another customer. The medical team took the time to review my health history, answer my questions, and make sure my treatment plan was right for me. Knowing that a licensed physician is actively involved in my care gives me a level of confidence that many other programs simply don’t offer.

I also want to recognize Lisa for the exceptional support she has provided throughout the process. She has been responsive, knowledgeable, and genuinely caring. Every question I’ve had has been answered quickly, and she has made the entire experience easy and stress-free.

My medication arrived promptly in excellent condition with professional packaging, frozen ice packs, and temperature monitoring to ensure it remained within the proper range during shipping. That attention to detail really demonstrates Harbor’s commitment to patient safety and quality.

If you’re looking for a weight loss provider that combines outstanding medical oversight with exceptional customer service, I highly recommend Harbor. The entire team has exceeded my expectations, and Lisa’s dedication to patient care and support has made my experience even better.

I went ahead and purchased a tirzepatide product. 10 days later I have no product and have been charged. I have made multiple attempts to have them make this right. Nothing but excuses, promises and horrible customer service support. GO ELSEWHERE!! You have been warned!

I would like to share my experience with Harbor Weight loss program, and the customer service rep by the name of Jordan. He was amazing and walked me through making sure that I was helped in all aspects of getting started. I have been in the customer service industry for 50 years. It does my heart good to meet a customer service person that gives his all to help people.

Sandra Johnson

I have found a great place to go for weight reduction and I am excited to share. It is Harbor and they are trustworthy and dependable. I have been impressed with their support
And quick solutions to all questions.i am so glad I chose them. Low prices too!

Jordan and staff have been on it from the moment I signed up! I must say this is one of the most respected I have felt. They are guiding me thru the process and make me feel excited about my success! Their price plans are excellent with prices staying the same no matter what dosage you go up to. PLUS. they offer a money back guarantee if you dont reach your goals! Who else does that?? Im sold 10000% love the service, program and staff!

Huge thanks to Lisa and Jordan for stepping in and supporting me with how to manage their system-provided phone numbers and emails to make it easier for me. Their dedication to going the extra mile is deeply appreciated and has made a real difference. If you are looking for a GLP-1, this is the place to go.