Awful. Had my bloods taken and I had an email saying my results were ready . Logged in to see my results which said that is was unavailable due to ‘ sample haemolysed’ Therefore I paid £136 for... Toon meer
Bedrijf heeft geantwoord
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booking a visit was super easy, no fluff, and the professional that come to my home was very efficient, really caring, non judgmental and made me feel at ease. i got my results pretty quick. im very s... Toon meer
Bedrijf heeft geantwoord
It was straightforward but I has used a different company for an Hba1c test and it was followed by a doctor who explained it all. The HomaIR test gave me my IR result but it gave no background informa... Toon meer
Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
Contactgegevens
71 - 75 Shelton Street, WC2H 9JQ, London, Verenigd Koninkrijk
- 02071646044
- hello@vitall.co.uk
- vitall.co.uk
4,0
Goed
484 reviews
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Very fast turn around - results in 2 days
Very fast turn around, my kit arrived next day, sent my blood the day after and had the results back 2 days later. Will def use again.
26 april 2023
Review zonder uitnodiging
quick and easy tests and very…
quick and easy tests and very convenient however the pricing is a bit steep for a few bits of plastic
1 mei 2023
Review zonder uitnodiging
Antwoord van Vitall
Thanks for your feedback Tyler! Yes our kits are deliberately simple, essentially just sample tubes, lancets and a mailbag.
However, these bits of plastic give you access to professional analysis in an accredited laboratory.
Well trained medical scientists process your sample and tests are analysed on cutting edge diagnostic instrumentation for the most accurate results!
Super quick and efficient
Super quick and efficient, great service*****
18 april 2023
Review zonder uitnodiging
My first test results were clotted upon…
My first test results were clotted upon testing, Vitall quickly contacted me to explain possible causes for this and to ensure me that it did not mean there was a problem with my blood. Vitall quickly sent me a replacement test. My test results were emailed to me extremely quickly and explained what each test result was for and where it stood in a range of acceptability for my age. One test result showed an above range number alongside possible reasons for it and suggested I should see my GP if I was at all concerned, which I am not.
12 april 2023
Review zonder uitnodiging
Fast delivery and good instructions…
Fast delivery and good instructions enclosed. Great communication when I had additional questions. The results were well laid out and explained. I will use this company again and already recommended it to my friends.
6 april 2023
Review zonder uitnodiging
Prompt arrangement of test.
Prompt arrangement of test.
Results were available in good time but difficulty logging on to access. When this was resolved results were clear and concise
30 maart 2023
Review zonder uitnodiging
Kit delivered and tested promptly
29 maart 2023
Review zonder uitnodiging
Very friendly efficient staff and…
Very friendly efficient staff and prompt results.
21 maart 2023
Review zonder uitnodiging
Eric Greenaway was the phlebotomist
Eric Greenaway was the phlebotomist. He was very proficient and professional and made an obviously uncomfortable situation very comfortable. A real gentleman.
27 maart 2023
Review zonder uitnodiging
Invaluable test for female hormones…
Very good service,prompt and professional.Great invaluable diagnostic tool for women with hormonal issues whatever your age.
27 maart 2023
Review zonder uitnodiging
Very useful and clear instructions
Very useful and clear instructions. Good delivery time too
13 maart 2023
Review zonder uitnodiging
Good test for post menopausal hormones…
Efficient and professional service.Results delivered promptly.Excellent home test for female post menopausal hormones.
13 maart 2023
Review zonder uitnodiging
Professional and quick service
Great communication throughout, test kit delivered quickly and test results delivered promptly.
11 maart 2023
Review zonder uitnodiging
Really great service!
Really great service! Clear instructions and the results came quickly.
8 maart 2023
Review zonder uitnodiging
Results came through quickly and the…
Results came through quickly and the whole process was efficient.
8 maart 2023
Review zonder uitnodiging
Very fast and efficient service
Very fast and efficient service. I recommend. Test results came back the next day. Excellent service.
7 maart 2023
Review zonder uitnodiging
Disappointing -
Pre-instructions should be more clear and bigger.
5 maart 2023
Review zonder uitnodiging
Antwoord van Vitall
Hi Laxcha,
Thank you for the constructive feedback. As per your email we recognise you are vision impaired so it is difficult for us to cater fully to your circumstances here.
I would note that the font used for these instructions is the same as used throughout Vitall and we do endeavour to ensure this is communicated clearly:
1. Sample guidance is displayed immediately after purchase
2. The same guidance is included in your order confirmation email
3. Again when your kit is dispatched
4. Our separate email on sample collection reminds you to check your order confirmation for this guidance
So I'm sorry if everything was not clear - if you have further suggestions on how we can make this more prevalent please let us know,
Kind regards,
Sarah
the nurse was fantastic
the nurse was fantastic, explained what she was doing and managed to get my blood. I have very difficult veins and she was fantastic
1 maart 2023
Review zonder uitnodiging
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