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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The kit was small and cheap and extremely difficult to get my blood into, the finger prick was fine but the tube provided is so small that the blood would not drop into it and blood bubbles would form... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

booking a visit was super easy, no fluff, and the professional that come to my home was very efficient, really caring, non judgmental and made me feel at ease. i got my results pretty quick. im very s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am very pleased with the text that provided, the nurse came on time, everything was very prompt and organised. I got the results very quickly than I expected. Overall whole process was very smooth a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was straightforward but I has used a different company for an Hba1c test and it was followed by a doctor who explained it all. The HomaIR test gave me my IR result but it gave no background informa... Toon meer

Bedrijfsgegevens

  1. Bloedonderzoek

Informatie afkomstig van verschillende externe bronnen

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

483 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service! I have been recommending this to family and friends. Very fast delivery, I then posted it on Wednesday morning and had my results by Thursday evening! I am now taking Folic acid as had no idea my levels were so low, which caused all the “lovely” symptoms I’ve been having.

3 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Speed of delivery and accessibility…

Speed of delivery and accessibility although the collection tube for the blood test is tiny

7 september 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Hi Bea - thanks for your feedback. We use standard 'microtainers' for our samples, as these can be processed directly by analytical instrumentation. This helps minimise the amount of blood you need to collect too.

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Very clear instructions, incredibly helpful with any questions relating to or about the service and incredibly attentive to getting the best experience possible. I loved the frequent updates and being able to see my sample kit getting delivered, reposted and tested all in real time with the clever update system through emails. Will be using this service from now on, I’m so grateful organisations like this exist so I can get my healthcare sorted properly! Thank you!

12 september 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

effective and fast but odd emailing schedule

very fast delivery of blood test and results, and straight forward to use, however i received the directions via email- 3 seperate emails, 12 hours apart each, the last of which delivered after the package containing the test.

19 augustus 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Thanks for your feedback, I'm pleased your found everything quick and straightforward to use.

Kits include full instructions, and we show any extra guidance needed regarding sample collection post-purchase and in your order confirmation.

The follow up emails you mention are to reinforce the importance of this and add detail for those who are interested in the process, so they are not really essential information to take the test.

Clearly though it would be more useful if they were all received before you collect your sample! We will take a look at the scheduling here.

Beoordeeld met 5 van de 5 sterren

Very fast and efficient

I went Vitall by referral from care oncology clinic. The service was impeccable. I filled the request for a blood test online and immediately received the form with the request details online and had to go print it and immediately went to The Doctors Laboratory and had the blood withdrawn and I got the results online in my account the same day after 4 hours only. I have never got blood results finish that fast even if I was admitted in a hospital. Great fast and very efficient service and I recommend it for everyone.

16 augustus 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Many thanks for your positive feedback, we're pleased everything was so efficient for you

Beoordeeld met 5 van de 5 sterren

Quick turnaround

Quick turnaround. Very efficient. I will do a re-test in a few months' time.

14 augustus 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Thank you for your feedback, we look forward to processing your next set of results!

Beoordeeld met 5 van de 5 sterren

Swift and efficient

The test came quickly in the post. The instructions were clear. I was notified when the sample was received in the lab. The results were swift.

10 augustus 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Many thanks for your feedback Janet, you summarised the service we aim to deliver perfectly!

Beoordeeld met 5 van de 5 sterren

Fast & Reliable

Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease in some aspects. Will be investigating further with my GP for future fertility. Thank you.

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

It took ages to get result

It took ages to get result

17 juli 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Hi Chris thanks for your feedback, I’m sorry if reporting took longer than expected. If you’re the customer we think you are, then your results were available three hours after sample receipt. However, for tests purchased via our third party partner programs, results may be reviewed by the partner first before being published to you. So unfortunately this part of the process is outside of our control. If you would prefer results to be released directly to you without this review step please let us know.

Beoordeeld met 5 van de 5 sterren

Great service, especially since I work in the industry

I work in a lab in the NHS and know the ins and outs of how these tests go and I'm really happy to say that Vitall's turnaround time, equipment for taking my own blood and most of all communication were all incredible. Getting updates on things like when my sample arrived at the lab, how long the test would generally take, and what next steps to take after the test was completed are all things I wish we could offer in the NHS, it would certainly reduce the amount of phone calls I get each day.
Thanks for a great service!

4 juli 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Many thanks for your feedback Lyra, this is the service level we aim for so it’s great to hear this confirmed by you!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience - great tips on how to make sure my sample was ready and very quick results - excellent service will be using again in 90 days to see if I have been able to lower my cortisol levels naturally

4 juli 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Thanks for your feedback Toni, 90 days is usually enough to see a measurable change so hopefully you’ll see this following any lifestyle changes. You may wish to check our blog pages too as we have several articles on how to reduce cortisol levels.

Beoordeeld met 5 van de 5 sterren

Excellent service

Quick delivery, test was very user friendly and results were uploaded extremely quickly too! Would highly recommend!

2 juli 2024
Review zonder uitnodiging
Logo Vitall

Antwoord van Vitall

Providing a quick and user friendly service is our main intention so many thanks for your positive feedback!

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