Customer service follow up is prompt and efficient. Love the products but being from Canada and newly retired, struggling with the currency conversion and delivery cost. Regrettably, I may have to... Toon meer
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The delivery was fine, but when I opened the box, the hair gel container was not sealed properly, and the unit leaked. Also, the shampoo I received was a problem because I couldn't get the pump t... Toon meer
Bedrijf heeft geantwoord
Ingredients are great, but hair creme doesn't do much for style with my medium length slightly wavy hair. The leave in conditioner works better than the creme for styling but still not effective enou... Toon meer
Bedrijf heeft geantwoord
It has been just about a year since I've started using Vitaman's hair products. In my opinion, it's the best! My hair has never looked or felt better. Dry scalp, gone. Their customer service is excel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Award-winning men's grooming products with natural and organic ingredients enriched with native Australian botanicals. High Quality, 100% money-back guarantee, fast US Shipping. No aluminum, toxins, baking soda or chemicals. Cruelty-free.
Contactgegevens
Verenigde Staten
- info@vitaman.com
- vitaman.com
4,4
Uitstekend
190 reviews
Heeft nog niet op negatieve reviews gereageerd
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Great product...arrived fast...will…
Great product...arrived fast...will continue to use their products
4 februari 2022
Antwoord van VITAMAN USA
Thanks for your awesome review - you made our day here at Team VITAMAN HQ :)
Antwoord van VITAMAN USA
Hey Bradford, thank you for your message.
I'm sorry to hear you products haven't arrived; I've checked your order history and everything is showing as 'delivered', bar your last order which is showing as 'in transit.'
We ship with FedEx and USPS and you can track your order via your order confirmation email, from the moment you purchase on our website.
If your order is ever delayed, you can email me directly and I'll find out what has happened, and if necessary, send your product again.
In this case, I've sent you an email so we can fix this problem.
Thanks, Gavin - VITAMAN
Antwoord van VITAMAN USA
Woohoo! Thanks William, always a pleasure to hear from you. Look forward to speaking soon, Gavin - VITAMAN
Great products at a reasonable price
4 januari 2022
Antwoord van VITAMAN USA
Hey Bill, thank you so much for your awesome review. I'm delighted you're loving our products! Look forward to speaking soon, Gavin - VITAMAN
Way better than Johnny Slick’s.
31 december 2021
Antwoord van VITAMAN USA
Hey Marco, thanks for your great review and for being an awesome VITAMAN. Look forward to speaking again soon, Gavin - VITAMAN
Amazing products.
Amazing products.
I absolutely love the shampoo, conditioner and scalp treatment.
My scalp hasn't felt this good in over a decade.
Highly recommended.
9 december 2021
Antwoord van VITAMAN USA
Hey Mureed! Thank you so much for the awesome review. I'm delighted you're liking the products; Scalp Treatment is one of our best sellers, for good reason :-) Look forward to speaking again soon, Gavin - VITAMAN
Samplers smaller than appearance on…
Samplers smaller than appearance on images online.
Edit: Gavin is right. It is stated such. Added star
3 december 2021
Antwoord van VITAMAN USA
Hey Yongyoon, thanks for your honest review!
While I appreciate your opinion, I feel that we do make it very clear that each of our Free Sample products is 5 ml and will last approximately 2 uses (we actually mention this 8 times on our Free Sample Kit Page).
As always, I'm very grateful for your business and I hope we can be of service in the future.
If there's anything else I can help you with, please send me an email and I'll get straight back to you.
Thanks, Gavin - VITAMAN USA
Shampoo
The shampoo is excellent. Even my barber commented that my hair isn't as dry since I started using this shampoo.
2 december 2021
Antwoord van VITAMAN USA
Hey Sun Devil! That's great to hear, thank you very much for your awesome review. Look forward to speaking soon, Gavin - VITAMAN.
Antwoord van VITAMAN USA
Hey Linu, thanks for your great review. I'm delighted you're happy with your products and look forward to speaking soon. Gavin, VITAMAN.
Always happy with the quality of the…
Always happy with the quality of the products and the fast delivery times.
1 december 2021
Antwoord van VITAMAN USA
Hey Barry, thank you very much for your kind review. Glad to hear you're loving our natural products! Look forward to speaking soon, Gavin - VITAMAN.
Didn’t like smell/aroma of products
Didn’t like smell/aroma of products. Lost fullness only after a few days/applications.
1 november 2021
Antwoord van VITAMAN USA
Hi Ronald, thanks for your honest review.
I'm sorry to hear you didn't like our products' natural aromas.
We only ever use high quality, natural and organic Australian ingredients and as a result, our products all have a distinctive natural scent which our VITAMEN love.
We never use the chemicals or synthetic fragrances you'll find in a lot of other men's grooming products.
With regards to your other comment; as with any grooming routine, it's important to stick to it for at least 5-6 weeks to see noticeable results.
We offer a full 100% money back gaurantee if you're not delighted with your products. As I write this, I haven't heard from you but please feel free to email me directly and I can process this for you.
Thanks again for trying VITAMAN,
Gavin, Manager - VITAMAN USA
Year 1of Vitaman
It has been just about a year since I've started using Vitaman's hair products. In my opinion, it's the best! My hair has never looked or felt better. Dry scalp, gone.
Their customer service is excellent. Anytime there has been an issue, shipping or returns, it's been resolved quickly. It's very refreshing to deal with a company that really wants to provide the best customer service. Well done Vitaman, you have a forever customer in me.
10 oktober 2021
Antwoord van VITAMAN USA
Hey William, thank you for your great review. We pride ourselves on our customer service and we're honored to have you as a forever customer! Look forward to speaking soon, Gavin - VITAMAN.
Antwoord van VITAMAN USA
Hey James, thanks for your review. We're always happy to help! Speak soon, Gavin - Manager, VITAMAN USA
Ingredients are not all listed
I got the scalp treatment kit, Matt mud, and the full shaving kit for my husband since I’ve been looking for a healthier alternative for his shaving routine, hair gel, and his itchy flaky scalp. Lots of products out there have dangerous chemicals in them and I wanted him to try something healthier and more natural. I ordered these products based on the clean ingredients listed under the products I ordered. However, what made me upset is that the website is not 100% honest about displaying ALL of their ingredients. When I received my package, I read the bottles and all of them had things in there that were not displayed in the website description like dimethicone, PEG-40, and phenoxyethenol. But performance-wise, my husband loves the products and says the Matt mud hold is perfect and smells nice! He says it holds just as well, if not better than his really bad chemical one, which is hard to find!
3 oktober 2021
Antwoord van VITAMAN USA
Hey Pamela,
Thank you very much for your honest review.
I'm delighted your husband is enjoying our Scalp Treatment and Matt Mud.
We're proud to announce that our entire range of products has recently been approved and certified by VEGAN Australia and we're in the process of updating our full ingredients list.
With regards to preservative - in our cremes, we use 0.03-0.05% of Phenoxyethanol which is considered a very safe level and keeps the product stable for the required export shelf life.
Phenoxyethanol is not used for its effects on the skin but rather is included in skincare products as a preservative against bacterial contamination.
It prevents bacteria; it's antimicrobial and highly effective in preventing the growth of fungi, bacteria, and yeast in a product formula.
It also offers natural, paraben-free and formaldehyde-free protection from bacteria, yeast, and mold.
With styling products, it's impossible to get hold and texture without adding a small amount of safe chemicals to the products. Our Hair Styling products are between 73% and 85% naturally derived, they're all water soluble and pH balanced - which suits the chemistry of men's skin.
For your added piece of mind, our skincare range is between 95–100% naturally derived.
I hope this helps but please don't hesitate to reach out (gavin@vitaman.com) if there's anything else I can assist you with.
Gavin - VITAMAN
Fabulous products for thinning hair
Fabulous products for thinning hair! So many products for styling and body care as well. Gavin’s personalized service is second to none! Emails from Gavin are timely, informative, and very honest.
I’ve become a Vitaman customer for life!!
I’ve been using the thickening and moisturizing shampoo along with the Hair food. Amazing products!
Thank you Gavin!!
17 september 2021
Review zonder uitnodiging
Antwoord van VITAMAN USA
Hey Ernest! Thanks for your awesome review. We like to treat our VITAMEN like friends and family so I'm delighted you like our personal customer service. Look forward to speaking again soon, Gavin - VITAMAN
Some of the best customer service out…
Some of the best customer service out there, combined with quality, natural products absolutely make Vitaman my go-to company for much of my personal grooming and hygiene essentials.
13 september 2021
Antwoord van VITAMAN USA
Hey George - thank you so much for your review. I'm delighted you're loving our products. We take great care to treat our customers like friends and family and if you ever have any questions about how to use your products, I'm just an email away. Look forward to speaking again soon, Gavin - VITAMAN
The products are great
The products are great, my face feels a lot smoother and doesn't dry my skin, compared to other products I've used before.
9 augustus 2021
Antwoord van VITAMAN USA
Hey Bryan, thanks for the review! I'm delighted you're finding your face is smoother and you're seeing real results. Look forward to speaking again soon, Gavin - VITAMAN
VitaGreat!
Great products. Great customer service. Easy to navigate website/shopping experience.
I bought the matte mud and I love it. I also purchased the earth deodorant and I really enjoy the smell, as does my wife. It smells of cinnamon and other earthy scents.
After purchasing my items I immediately received a very nice email, from an actual person, not a robot, giving me a heads up that shipping may be delayed.
4 augustus 2021
Antwoord van VITAMAN USA
Hey Thomas! Thanks for the message and your kind review. We don't like artificial things here, whether they be robots or the chemicals found in too many men's grooming products :-) Look forward to speaking soon, Gavin - VITAMAN
I've been using vitaman foe only 3…
I've been using vitaman foe only 3 times since I got it and my skin feels looks and its soft. Amazing product.
2 augustus 2021
Antwoord van VITAMAN USA
Thanks Josh, I really appreciate you taking the time to leave us a review and I'm delighted you're loving the product! Look forward to speaking soon, Gavin - VITAMAN
The products are top notch vitaman is a…
The products are top notch vitaman is a heavy hitter I love it !
2 augustus 2021
Antwoord van VITAMAN USA
Hi Jakeem, thank you so much for your awesome review. Look forward to speaking again soon! Gavin, VITAMAN
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