Vivapets Reviews 347

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience, saved me from having to look for the same products in person in Canada. Good thing being that it's sourced from the EU which has higher ethical standards in manufacturing, giving me... Toon meer

Beoordeeld met 5 van de 5 sterren

A experiência decorreu exemplarmente bem. Sou do Porto mas vivo na Arábia Saudita. O meu pedido foi recebido com celeridade e sem qualquer contratempo, o que é magnifico para quem vive neste lado do m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are incredibly grateful that VivaPets ships to Slovakia. For us, this is genuinely important, because in our region (Eastern Europe), the same veterinary diet food is often replaced by... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After reading other reviews I was a bit hesitant but figured I would try it since I was saving so much compared to my vet. I will be doing it from this point on - quick easy ordering and I was deliver... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Dierenarts

Geschreven door het bedrijf

Vivapets is a specialized online shop which sells a wide selection of the best European pet supplies products worldwide. Curated with love for your cat, dog, small or exotic pet. Shop with us!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

347 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

EU quality

Great experience, saved me from having to look for the same products in person in Canada. Good thing being that it's sourced from the EU which has higher ethical standards in manufacturing, giving me peace of mind applying the repellant on my border Collie

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rapidez

Chegou super rápido em perfeitas condições e muito bem embalado. Excelente serviço.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

replacement

Excellent service,

5 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Extremly grateful thank you!

We are incredibly grateful that VivaPets ships to Slovakia. For us, this is genuinely important, because in our region (Eastern Europe), the same veterinary diet food is often replaced by products manufactured in Poland, and unfortunately we have repeatedly noticed a very clear difference in quality.

Our dog is extremely sensitive and after comparing the French-made version with the Polish-made version of the same food (Hypoallergenic royal canin), the difference is obvious even physically:
- the French kibble is denser and more compact
- it has a natural oily/fatty coating on the surface
- it feels richer and more substantial
- it keeps our dog full and satisfied for much longer

The Polish version, on the other hand, felt much drier, much more porous and “puffed”, almost like empty sponge/polystyrene inside. Our dog became hungry again very quickly after eating it, her digestion was clearly worse, and it simply did not seem to nourish her in the same way.

For owners of sensitive dogs, these differences matter a lot. This is not just about preference, it can have a real impact on digestion, satiety and overall well-being.

Thank you, VivaPets, for making it possible to access the French version and for shipping to Slovakia. For pet owners like us, this truly makes a huge difference.

9 april 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Helena

Thank you so much for taking the time to share such a detailed and thoughtful review with us. We are truly delighted to hear that our shipping to Slovakia makes such a positive difference for you and your dog.

We completely understand and validate your observations for sensitive pets, the consistency and quality of their food are essential for their well-being.

Knowing that the French-made version helps your furry friend feel nourished and healthy is exactly why we do what we do. We are happy to be your reliable source for the products you trust!

Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Livraison

Je n'ai pas encore essayé beaphar fiprotec spot on sur mes chats mais je n'ai pas d'inquiétude
La livraison est number one. J'adopte cette cie.

7 april 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Guylaine!
Thank you so much for your kind words and for choosing us. We are thrilled to hear that your delivery experience was "number one"! We hope the Beaphar Fiprotec works well for your cats, and we look forward to continuing to serve you and your furry friends in the future.
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Quick & efficient

Quick & efficient, definitely recommend. Five * - thank you.

1 april 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Just wish I knew it wasn't a local NZ warehouse

25 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Candice,
Thank you so much for your feedback and for the 5-star rating! We are delighted to hear that you found the ordering process easy. We are here to help you and your furry friends whenever you need!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Flawless delivery

Flawless delivery

20 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery
Professional

26 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Smoothless delivery

Smoothless delivery

24 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi
Thank you so much for your rating
We're so happy you have enjoyed your experience with us!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Atendimento online excecional

Atendimento online excecional.
Deram todas as informações necessárias e efectuamos a compra em duas fases destintas sem qualquer problema.
Muito obrigada

24 maart 2026
Review zonder uitnodiging
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Antwoord van Vivapets

Olá Teresa,

Muito obrigado por partilhar a sua experiência connosco! Ficamos genuinamente felizes por saber que o nosso atendimento online foi útil e que o processo de compra correu de forma tranquila, mesmo sendo realizado em diferentes fases.

A nossa prioridade é garantir que tem todo o apoio necessário para cuidar do seu melhor amigo. Contamos com a sua visita em breve!

Arca de Noé🐾

Beoordeeld met 5 van de 5 sterren

Exactly what I ordered with no import…

Exactly what I ordered with no import issues.

16 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Lois, thank you so much for your feedback! We are glad to hear that your order arrived exactly as expected and that the delivery process was smooth and hassle-free. Ensuring a precise and efficient experience for you and your pet is a top priority for us. We look forward to seeing you again soon!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Le service a été parfait

Le service a été parfait. Merci.

9 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hello Michel
Thank you so much for your kind words! We are happy to hear that you had a perfect experience with our service. Your satisfaction is our top priority, and it is wonderful to know we met your expectations.
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Was hesitant after other comments…

After reading other reviews I was a bit hesitant but figured I would try it since I was saving so much compared to my vet. I will be doing it from this point on - quick easy ordering and I was delivered within 9 days, highly recommend for savings :)

27 februari 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Sophie, thank you so much for giving us a chance! We are thrilled to hear that you had such a positive experience and that we could help you save on your pet's essentials. Providing a quick, easy, and reliable service is always our priority, and it is wonderful to know your order arrived promptly. We look forward to helping you and your pet again soon!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Excellent attention to detail parcel…

Excellent attention to detail parcel arrived safely and on time

23 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Jonathon, Thank you so much for your kind feedback! We are delighted to hear that your parcel arrived safely and right on time. We put a lot of care into every detail to ensure you and your pet receive the very best service. We look forward to seeing you again soon!
Vivapets🐾

Beoordeeld met 5 van de 5 sterren

I really appreciate Vivapets

I really appreciate Vivapets! Their pet supply service is top notch! I am able to order pet food from the other side of the world and have it delivered to my door.

18 maart 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Darrin

Thank you so much for your kind words! We are thrilled to hear that you're happy with our service. Our mission is to make life easier for pet owners across the globe, and it’s wonderful to know we can get your pet's essentials delivered right to your door, no matter the distance. We're always here to help you and your furry friends!

Vivapets🐾

Beoordeeld met 5 van de 5 sterren

Product could not be sourced anywhere else!

I was unable to source this flee/ tick protector (Scalibor Collar) anywhere else. They provided a seamless ordering and delivery process with great tracking provided.

22 februari 2026
Review zonder uitnodiging
Logo Vivapets

Antwoord van Vivapets

Hi Maureen, thank you so much for your kind words! We are delighted to hear that you were able to find the Scalibor Collar with us and that you enjoyed a seamless ordering and delivery process. Our team works hard to ensure great tracking and efficiency for every order, so it's wonderful to know we met your expectations. We look forward to helping you again soon!
Vivapets🐾

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