Voltacon Power Conversion Reviews 361

Ordered and paid for 2x Victron 185w 12v Solar panels. In stock on website when ordered. I waited a week without any update. After contacting the company, I was told that they were out of stock and it would be 4 weeks before the next delivery was scheduled. I waited 4+ weeks, once again no update contacted the company again only to be told it would be at least another 2 weeks. I decided to purchase elsewhere, asked for a full refund and was told that I would be refunded immediately. It is now 8 days on and still haven’t received any refund. I emailed them again, have been told that I have now been refunded( Friday afternoon) nothing has been received by my bank and now it’s the weekend. Currently out of pocket by nearly £250😡. Very poor

The products, pricing customer service are fantastic, I bought a 16kw power cabinet, 6 pylontech batteries and 10 rensola panels. Over a month down the line I am more than happy with my setup and will definitely return custom to get more panels. Delivery of the power cabinet was a lot slower than they told me, order well in advance.

Just received my 2 battery’s and 8 panels form these guys again… thanks. I will only use these always ago service

Really quick delivery and the best price i could find..

Purchased an ex display inverter from volta-con.
Upon installation it produced an f52 fault which is an installation fault. All installation instructions in the manual were followed accordingly.
My concerns were that as it was an ex display unit it was damaged prior to myself receiving it. I mentioned this over the phone and was assured several times that the inverter log would have stored the fault and could be read with no problem giving voltacon and myself proof of when the error first occurred. (It was this information that made me feel comfortable returning the item)
Unfortunately that wasn't the case as I was told it could not be read as the "inverter doesn't work anymore " even though a lot of it's main functions worked including the lcd display etc before I returned it.(at my own cost)
Just left without the information I was promised which would have made the issue so much easier to solve.
So much mis information from this company, only part of the issue is mentioned above.
0 stars would not recommend.

Fast delivery, Good inverters I have brought 4 different ones 2 for other people were all happy with them.

All fine good communication slow delivery due to it was out of stock

Good ordering experience and super quick delivery

I ordered 3 rapid shut down switches which the website said where in stock, then after calling them about a week after the order i was told that i had been sent an email explaining the delay (no email ever arrived and i checked all my junk etc). Then had to wait 3 weeks before they arrived.

Not ideal, as if i had known they where out of stock i may have found what i wanted elsewhere.

Great price, great service and delivery. Thanks

Very quick delivery and items well wrapped up. The quality of the solar panels is excellent, I now have 3x400w easily producing over 1kw. TNT is the delivery company they are quick and efficient. Will Probably buy more panels later.

Iv used this site a few times now and can’t recommend them enough excellent customer service and fast postage a pleasure to deal with I will definitely be buying again in the near future ⭐️⭐️⭐️⭐️⭐️

Great Service!

One of the panels that was ordered was delivered damaged. Reported and Andrei couldn't of be more in getting the damaged panel replaced as quickly as possible.

Ordered a mounting kit for 6 panels but they did not send enough and told me i needed to buy more.
Ordered more so I could get it installed for the customer on Tuesday. Paid £30 for delivery and on Friday they had still not shipped the additional parts. Zero communication regarding this and when said I needed it they didn’t even bother to put it on express delivery.

I couldn't have asked for any better deal than this.
The promptness in response and delivery. The customer service and everything was top notch!

Terrible experience! They sold me a product that did not perform as advertised. It was a complete hassle to return it, and now they are refusing to refund us. They are also bullying us with all sorts of false claims. Unbelievable company—it feels like it's run by a bunch of bullies and liars. Avoid them at all costs. We will take this as far as necessary; they won't get away with it.

Fast efficient

My experience with Voltacon was an absolute pleasure, with excellent communication throughout fast despatch despite them being mainland UK and me being in N.Ireland the panels arrived very quickly and well packaged. The Bifacial panels work an absolute treat. I would absolutely use them again, pity I can't give them 10 stars they deserve it.